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The Ritz-Carlton Dallas, Las Colinas

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The Ritz-Carlton Dallas, Las Colinas

locationLas Colinas, Dallas - TX

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About The Ritz-Carlton Dallas, Las ColinasAbout The Ritz-Carlton Dallas, Las Colinas

Location

This resort warmly welcomes guests in Dallas.

Facility

The resort has a lift and features 431 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The complex offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, 24-hour room service, a laundry service, a hairdresser and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Included in the standard features of some rooms is a terrace, whose beautiful ambience is largely created by a stunning view of the sea. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, satellite television, a radio, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms, non-smoking rooms and smoking rooms.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, tennis and golf are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, squash, yoga and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, massage treatments, hydrotherapy treatments and thalassotherapy treatments. Leisure facilities include an entertainment programme, a kids' club and live music.

Meals

Various dining options are available, including a restaurant, a café and a bar. Breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The resort also offers special catering options.

Amenities at The Ritz-Carlton Dallas, Las Colinas Amenities at The Ritz-Carlton Dallas, Las Colinas

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Entertainment

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      Children's Pool

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tennis

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

42

Very Good

7

Average

10

Poor

6

Terrible

6

Recent Reviews: 71

  • User:TNGPat

    Trip type: Business

    Not a great room

    rating07 Apr 2026

    Just checked in. The wardrobe is missing a rod? The drapes have been replaced by plantation shutters that do zero to block sound or light. Forget a restful evening. All I hear is traffic and some dog barking. Marriott Hotels, Owner at The Ritz-Carlton Dallas, Las Colinas, responded to this review Dear Valued Guest,We appreciate you being our guest and for bringing these concerns to our attention. Please accept our sincere apologies for the condition of your room upon arrival. We regret that the wardrobe was not properly fitted and that the window design did not provide adequate light control or sound insulation, impacting your comfort. We understand how important a quiet and restful environment is, and we apologize for the disturbance caused. While we were able to offer you a room change, we understand that this will not change your experience. We are grateful for your patience and hope you will consider giving us another opportunity to provide you with the authentic hospitality and enhanced accommodations for which we are known.Best regards,Jessie MalpicaHotel Manager

  • User:Susan D

    Trip type: Friends getaway

    Dissapointing Mahjong event

    rating25 Mar 2026

    We signed up for the Martinis and Mahjong event. They put us in the restaurant, with the wrong size table, incomplete set and the teacher did not show up. The food was minimal, we had to order off the menu. They delivered 3 mini tinis..at one time..which meant they were warm, by the time we drank them. We talked to the hostess on duty, who did nothing. Wrote two emails to GM, and received no response. Very disappointing, at $125 per person. Not what you expect from a Ritz Carlton. Marriott Hotels, Owner at The Ritz-Carlton Dallas, Las Colinas, responded to this review Dear Valued Guest,We are truly sorry to learn that the Tinis & Tiles Mahjong Open Play event did not go as you expected, and we are very disappointed to learn about the issues you encountered with the seating arrangements, as well as the food and beverage offerings. We will be sharing these comments appropriately as we are committed to elevating our guest satisfaction on all levels. We aim to improve the event experience for our guests, and we value your feedback. We also apologize for any lack of responsiveness you received regarding your emails, and we will look into this further. Thank you for your patience, and we hope we can have another occasion to host you again for a better visit in the future.Best regards,Jessie MalpicaHotel Manager

  • User:Nicole W

    Trip type: Family

    Smart base for major events like FIFA World Cup

    rating22 Mar 2026

    Resort-style winding pool is the standout—feels like a true escape. Knife Italian delivers on quality, and The Nelson Club adds real value with golf, aerial yoga, and reformer Pilates. Service is polished but genuine, and the location between Arlington and downtown Dallas (easy access to DFW and Love Field) makes it a smart base for major events like the World Cup. Marriott Hotels, Owner at The Ritz-Carlton Dallas, Las Colinas, responded to this review Dear Valued Guest,We appreciate you sharing such a thoughtful review of our resort. We are delighted to know our pool areas provided a relaxing and refreshing escape, allowing you to fully enjoy the surroundings and amenities. It is equally rewarding to hear that your experience at Knife Italian Steak met your expectations and that you were able to take advantage of the Nelson Club, including its diverse fitness and recreation offerings. We are also grateful for your acknowledgment of our downtown location and the service provided during your stay; your compliments will be shared with our Ladies and Gentlemen. Thank you for choosing The Ritz-Carlton Dallas, Las Colinas, and we look forward to welcoming you back for another seamless and enriching visit.Best regards,Jessie MalpicaHotel Manager

  • User:Bruce C

    Trip type: Family

    Excellent experience with several staff going beyond expectations: Armando, Anthony, Carlos, Megan, Keven and Ernesto

    rating01 Mar 2026

    Excellent grounds excellent staff Marriott Hotels, Owner at The Ritz-Carlton Dallas, Las Colinas, responded to this review Dear P1848OVbrucec,Thank you for choosing The Ritz-Carlton Dallas, Las Colinas, and for taking the time to share your comments. Our Ladies and Gentlemen are dedicated to creating meaningful connections through personalized service, and we are delighted that this was reflected during your stay. We will be proud to recognize Armando, Anthony, Carlos, Megan, Keven, and Ernesto, along with the team members who helped make your visit memorable. We appreciate your kind recognition and look forward to welcoming you back for another exceptional stay.Best regards,Jessie MalpicaHotel Manager

  • User:Frank N

    Trip type: Couples

    Great staycation!

    rating15 Jan 2026

    11/8/25: We wanted a staycation and made our reservation at this property, based on our memorable stay in May. I spoke with Noah over the phone, and he arranged our stay at a Villa. When we checked in, we were greeted warmly by the valet staff. The gentleman at the front desk made us feel like valued guests. He explained where the villas were, and provided the option of calling golf carts from our room to assist us when we needed to leave the property. I met Noah after we checked in, and he was very personable and professional. He made our stay very pleasant and memorable. There was a wine tasting in the lobby, which we thoroughly enjoyed. We also appreciated the apple cider station near the main entryway, which was a nice touch. Nahim was one of the golf cart drivers, and he was very friendly and courteous. We actually rode with him on several occasions during our stay, and when we checked out. He went above and beyond in getting us around and helping with our luggage when we checked out. This was a great property and we look forward to staying here again! The customer service at the Ritz is second to none!

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