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Thompson Dallas By Hyatt

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Thompson Dallas By Hyatt

locationDowntown, Dallas - TX

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About Thompson Dallas By HyattAbout Thompson Dallas By Hyatt

Location

This hotel warmly welcomes guests in Dallas.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a cash machine, a TV room, room service, a hairdresser, 6 conference rooms and a banquet hall are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park.

Rooms

The hotel's options for comfortable accommodation ensure a pleasant stay. WiFi (no extra charge) comes as standard in the rooms. Bathrooms are equipped with a shower. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.

Sport

The pleasantly heated water of the outdoor pool area guarantees comfortable swimming. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers and parasols on the terrace invite guests to relax and unwind. There are many ways to relax or stay active at the hotel, including a gym and a spa.

Meals

Dining facilities include a restaurant, a café and a bar. A fortifying breakfast is served daily.

Amenities at Thompson Dallas By Hyatt Amenities at Thompson Dallas By Hyatt

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

    • -

      Garage

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      Hairdresser

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      Lifts

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      Pets

    • -

      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

    • -

      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

499

Very Good

68

Average

42

Poor

50

Terrible

50

Recent Reviews: 709

  • User:R9325BPpaulj

    Trip type: Solo travel

    Thompson Dallas-Not Great

    rating17 Nov 2025

    Hotel is showing wear and tear, the sound insulation is terrible, you can hear eventhing on the street, and being downtown, it getas noisy. Elevators are extrememly slow and if there are a lot of...

  • User:953jonin

    Trip type:

    Riverwalk Paradise

    rating15 Nov 2025

    The staff was fantastic at this fabulous hotel. From valet to room service, flawless execution and hosting. Natalie and Kevin were particularly outstanding. Cannot go wrong with this choice. Stunning...

  • User:Eddie G

    Trip type:

    Rude and unprofessional concierge staff; limited access to building.

    rating11 Nov 2025

    Incredibly unfriendly and rude staff at the concierge. Visited this location on Tuesday November 11th, 2025. At 4pm that afternoon, I attempted to return to the building through a side entrance with...

  • User:Donnie P

    Trip type: Business

    Worst Hotel In Dallas

    rating09 Nov 2025

    This experience is the worst I ever had in Dallas. The A/C would not adjust to your preferred room temperature. I called front desk and they told me they could not help me. The hotel needs an...

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