Comfort Inn & Suites Denver Northfield

Recent Reviews: 273

• User:sashach99

  Trip type: Couples

  nice peopl, bad location, mid room

  14 Nov 2022

  We stayed as a last minute change in plans to be closer to the airport and although it was okay for 12 hours, we could not have done more. Towels smelled weird, roof showed signs of water damage, shower nozzle barely worked, the only curtains we had were the shear ones so we couldn’t block out the light. But that’s not the worst of it. Around 10pm we heard GUNSHOTS not too far away. And then some strange beeping in the room. Very creepy. HOWEVER, the people working there were very nice and the bed was comfortable and looked clean. I would only suggest this as a last minute stay for a small amount of time.

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• User:dtoon15

  Trip type: Family

  Avoid at all cause

  13 Aug 2022

  Got in late after we got to our room i debated sleeping in my car because the room was questionable. But the parking lot or area looked unsafe. We checked in and the people were very nice but the hotel looked bad.. The elivator looked unsafe.. Got to the room it smelled like smoke and piss. Toilet barely flushed. Bathroom door didnt even shut. Only had 2 towels. The beds moved arround so easily couldve fell.. And there were dog hairs all over the bed and most likely fleas or bed bugs on the bed.. I would by alll means avoid this place.. Over $150 we paid felt ripped off.. It looked like it wasnt even cleaned at all..

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• User:mackenzielenora

  Trip type:

  ROOM FLOODED & THEY CHARGED MY CARD OVER $500 AFTER I LEFT

  12 Aug 2022

  If I could give this 0 stars I would. I checked in & paid nearly $700 for my stay. On the 2nd night, our hotel room was flooded. Thank god we were there at the time because we were actually supposed to be already gone. Within 5 minutes of rain, our entire place was flooded. Tons of our stuff ruined, my dogs were soaking wet, etc. I took a video & ran down to the front desk. They put me in a new room without a working TV but thought oh well I'm just happy to be in a dry room. They offer me a free extra night which I say yes to. They then charge me the extra night & I have to argue about a refund. The manager Tracy rudely tells us we were never offered a free night but the two guys we spoke to before (Issah & Idurbi) offered it to us & she reluctantly gave us a refund. We keep asking where they are & are told "they are on vacation" but we then saw them later on in the hotel. Upon check out, they charge me again $138 & I'm told by the manager Tracy "they have no idea why but it will drop off since it's still pending". I'm given a receipt showing i paid the original $700 & owe nothing at check out. The following day it processed & I have a new charge of another $138 & $250. When I call several times I'm told the "manager is unavailable" which based on everything above is suspicious. I contact cooperate who then tells me they "can't do anything because locations are privately owned so they will send my concern to the location itself". Which is hilarious because I'm calling to complain about what they've done & forwarding it back to them will do nothing. I call the hotel again who tells me again "they have no idea why I've been charged $138 twice in a row since I left but the $250 is "from having an unauthorized dog there" which we were told our dog wouldn't be charged because she is very small & a service animal. There is countless footage of us at the front desk with her & my check out receipt shows I owe NOTHING at the time of check out. I've now contacted my bank account over the fraud & sent them all the proof but the point is do not ever stay there. The management doesn't care about you. Once you are gone they can just ignore you.

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• User:suzieFortCollins

  Trip type: Couples

  Good 70’s hotel

  22 Jul 2022

  Ok,this hotel is right out of the 1970’s and has not been updated at all. We had a little difficultly finding our room, the number was written on the side of the door in marker! It’s fine for a night,can’t beat the price. Staff is the best,they make this place.

• User:PattyR139

  Trip type: Family

  Shuttle NO SHOW - get a better quality place who is reliable especially if you have children

  08 Jul 2021

  Would never stay at Comfort Inn&Suites again.We waited with children for the shuttle from 730pm til 915pm. Finally we paid $40 to take a taxi.Called multiple times&was told they were coming but no show!