Staybridge Suites Denver Downtown

Recent Reviews: 86

• User:Kai C

  Trip type: Solo travel

  there will be no next time

  09 May 2026

  Didn't realize IHG went down the PE rabbit hole. The 'suite' is small; with a mini kitchen without a single utensil, cup or skillet. They don't want you to mess around with the stove. A coffee maker, without spoons, stirrers or cups. No outlets apart from couple embedded into the lights (zero USB-C). The breakfast offerings are over by ~9:00 AM, the kitchen staff locks the door so you can't ask for refilling the empty trays.. With the exception of (friendly and helpful) receptionists, none of the staff appears to speak or understand English (and are almost certainly illegal). The machines in the fitness room (the reason I chose the hotel) are nothing like TA photos. if you book via a third party you don't get IHG points. Yet another instance where penny pinching has been elevated into religion. IHG Service, Owner at Staybridge Suites Denver Downtown By IHG, responded to this review Dear Kai C,Thank you for staying at Staybridge Suites Denver Downtown and for taking the time to share your feedback. Please accept our sincere apology for the concerns you experienced regarding the suite amenities, kitchen and coffee setup, outlet availability, breakfast service, fitness room expectations, and rewards points eligibility when booking through a third-party channel.We appreciate your kind recognition of our reception team and are grateful for the opportunity to review the additional details you shared. Your comments have been shared with the appropriate hotel team for further attention as they continue focusing on guest comfort, convenience, and a more consistent stay experience.Thank you again for bringing this to our attention and for being an IHG One Rewards member. We value your feedback and hope to have the opportunity to better welcome you in the future.Kazer T.Case ManagerIHG Hotels & Resorts Service

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• User:SuperPicnicWoman

  Trip type: Friends getaway

  Convenient, clean, and easy

  02 Nov 2025

  I met a friend in Denver and this hotel worked well as a base for four days. The location was central. Driving in downtown Denver is confusing, and the two women who checked me in late on a Thursday night helpfully explained everything. The parking across the street was $27/day, not bad, and it was easy to come and go. I am an IHG member and breakfast was standard; the coffee was fine. As two women from major American cities in our late 30s, we did not feel uncomfortable walking back at night together on a weekend from the 16th St Mall. The walk to the area east of Broadway and south of Benedict Fountain Park (17th Ave especially) was definitely rougher. There were no issues with the room being worn out or unclean. The water pressure in the shower could have been stronger at times, but not in problematic way. I agree with prior comments that the scones at breakfast are good, and that cutlery in the room would have been nice. I would stay here again.

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• User:marciaink

  Trip type: Friends getaway

  Distinct pros + cons

  12 Sept 2025

  PROS: Friendly staff at the front desk, room was quiet despite facing Colfax, Pretty clean despite the room showing its age. AC was strong in the room, didn’t smell musty. CONS:Room was very tired, wallpaper peeling, bathtub scratched up, carpet old. Not at the center of the convention center area, though nearby, I woudn’t feel safe walking around this area at night by myself. Very limited parking lot, so most people park across the street. Coming back from parking lot, two cop cars parked at the building and two officers were going up the elevators in flak jackets so that couldn’t be good…Breakfast was a definite C- and coffee was un-drinkable. Wish they offered less food with better quality. Fruit bar was clearly thawed fruit (mooshy berries etc). Shower was a trickle, more like taking a shower in a sink. Shower “curtain: with no liner / barely over the bathtub (not to the floor) so good thing there wasn’t pressure I guess. TP was SCRATCHY.Overall, ok for one night to be within 10 min of Ball stadium for a concert that went late, but can’t imagine staying here for very long. IHG Service, Owner at Staybridge Suites Denver Downtown By IHG, responded to this review Hi Marciaink,Thank you for doing business with IHG® Hotels & Resorts and for choosing to stay at the Staybridge Suites Denver Downtown.We love for our guests to feel at ease while staying at our hotel, and I'm sorry to hear about your experience. Our team is passionate about providing the highest quality service, so I've shared your feedback with our hotel management. I'm confident that necessary action will be taken to upscale the hotel standard. Thank you for bringing this to our attention. We look forward to your next visit.Regards,Dhalzin D.Case ManagerIHG Hotels & Resorts Service

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• User:Casey R

  Trip type: Friends getaway

  UNSAFE - do not stay here

  12 Sept 2025

  I stayed at the Staybridge Downtown Denver Hotel the night of 2 September after attending a Rob Thomas concert at the Bellco Theater nearby. My first encounter was arriving at the hotel in the afternoon for check-in and not seeing a front entrance as we drove by the Colfax side (their address). Going around the block, I parked in the pretty sketchy public lot at 1313 Tremont Place across the street, intending to call the hotel to find out where I was actually supposed to park. I called, and the desk clerk said right where I was. My friend and I grabbed our bags and went around the west side of the building to the front but couldn’t find a non-gated entrance. I have mobility issues, so I was hobbling along with my cane and with my bags on my back and slung over my shoulder. We continued around to an alley and found the “front” and only entrance.Going in, I was handed a waiver, which I actually read then signed stating that they were not responsible for anything that happened to my vehicle. It seemed pretty standard, but now I realize it was a red flag. I was given a card that stated I was a guest of the Staybridge and was told it had to be prominently displayed on my front dash in order to avoid the possibility of being ticketed or towed. This all cost me $27.The room was fairly nice. Very small but clean and comfortable, and of adequate size for my one-night stay.Went to the concert and returned between 11 pm and midnight. Put the card on my dash, locked my car, and headed upstairs for the night. My room’s window did not face that parking lot.The following morning, we check out and head out to my car. The rear passenger side door was ajar and the car was unlocked. There was trash all over the back seat and front seats. Someone jimmied the front passenger door and tossed my car. They ripped down my visor organizer, destroying it, to take my emergency $20 bill and a half a book of postage stamps that were not visible from any angle. My handicap placard was on the floor and dirty from being repeatedly stepped on. They pulled everything out of my center console and strew it all over the floor. They apparently didn’t care for my taste in music because they left my five CDs on the front seat. They dumped out the contents of my glove box, but thankfully didn’t take any paperwork. They tossed the contents of the area under the dash in front of the stick shift and took a tiny piece of metal with my guardian angel stamped on it – a gift from a former student’s mother for taking care of her daughter on campus through four years of college. Monetarily, it was worth nothing, but it meant a lot to me, and they stole it. They opened my trunk. They either missed my concert jacket (as it was black) or didn’t want it, but bewilderingly, they took two of my canvas totes I use to carry groceries. My car was a mess.I went back inside and breathlessly told the front desk clerk that my car had been broken into. The very first words out of her mouth were, “You signed a waiver, and we are not responsible for anything that happens to your vehicle.” Not, “I’m sorry.” Not, “Can I call the police for you?” No, I signed a waiver, and they were done. I was very upset and wanted them to do *something*. Finally, she stammered that they could maybe refund me my parking fee? I told her I planned to tell as many people as I could that this was an unsafe hotel. That was what ultimately brought out the manager who asked me not to do that, as I signed a waiver and what happened wasn’t their responsibility. I told her that I was going to do exactly that, and how the traveling public reacted to that information would not be my responsibility.I left. They did not credit me back the parking fee, nor did anyone from Staybridge contact me over the last 10 days.When I got back out to my car, I noticed that another car in the lot had its trunk popped. I am just thankful there was no actual damage to my car beyond needing to clean it out and buy a new visor organizer. I honestly believe that having to put a piece of paper on my dash that indicated I was staying in the hotel put a target on my car. The person or people who went through my car knew I would likely not be coming back out to it until the morning.I tell my tale as a warning to fellow travelers. The Staybridge Downtown Denver is not a safe location. From having to enter through an alleyway to having to park in an unsafe public lot, there is NO WAY I would stay here again. In fact, I was planning on staying downtown on two different nights in October, and this has changed my mind. I canceled attending both events to avoid having to stay in downtown Denver at all. If you are considering a stay downtown, do with my information what you will. I am not responsible for your decisions, just like Staybridge was super quick to point out that they were not responsible for anything that happened to me or my car while I was their guest.I know that NCTE is coming to Denver in November. I am a member, as are many of my friends. If any of them has booked the Staybridge, I will be advising them to book somewhere, anywhere, else and cancel the Staybridge. IHG Service, Owner at Staybridge Suites Denver Downtown By IHG, responded to this review Hi Casey R,We are grateful for your visit as an esteemed guest, and thank you for staying with us at the Staybridge Suites Denver Downtown.We strive for our hotel to be known for its comfortable rooms and amenities, and I'm truly sorry that this was not the case during your stay. To assist you further with the parking refund, we encourage you to keep working with our hotel team directly, as they are best positioned to evaluate your request. Furthermore, we've ensured that appropriate actions have been taken by directly alerting our hotel team to explore the necessary means to address your feedback and implement improvements for the future.We appreciate your continued loyalty and truly hope to welcome you back for a more positive and comfortable stay.Best regards,Sarah S.Case ManagerIHG Hotels & Resorts Service

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• User:hsorkin

  Trip type: Business

  Would definitely stay here again.

  09 Sept 2025

  Here are my pros and cons for the hotel. I have to strain my mind to think of any CONS for this hotel so I am just giving you the PROS.Pros:1. The kitchen facility was very good with all the equipment anyone would need.2. We had an actual table in the room with four chairs. I do not remember seeing this in many hotels. We were able to work with both of our computers and eat at the table without having to take things off or push things around.3. The breakfast was very good including, what I think were homemade scones. Good variety of breads, bagels and English muffins.4. The location is very good. Just a few blocks from the Conventions Center, 17th Street, the Capital and the Denver Art Museum.5. The room is clean and the bed was comfortable.6. The staff is very nice and accommodating. 7. The also have an indoor pool (not Olympic), which I loved since I swim laps regularly. It was almost enough to do a decent workout. We would definitely consider staying here again.

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