OUTRIGGER Kaua'i Beach Resort & Spa

Name: OUTRIGGER Kaua'i Beach Resort & Spa
Address: 4331 Kauai Beach Dr, Hawaii - Kauai - HI, united-states
Telephone: +44-204-505-9777
Rating: 4

Wailua, Hawaii - Kauai - HI, United States

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About OUTRIGGER Kaua'i Beach Resort & Spa

location

This hotel is located four miles from Lihue Airport, and is set in 25 acres of ocean-front property on the eastern Coconut Coast. It is situated centrally for sightseeing activities and shopping facilities.

facility

The complex has a lift and features 350 rooms and 6 suites. Check-in and check-out are possible at any time at the 24-hour reception desk. Services such as a baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a childcare service, a car hire service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. Equipped with a direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi, the rooms provide many ways for guests to stay connected and entertained. The bathrooms have a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. Wheelchair-friendly rooms can be booked. The complex has family rooms and non-smoking rooms.

sport

Guests can cool off in one of the 4 outdoor pools. There is a children's swimming area as well. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. Comfortable sun loungers are available on the terrace. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, volleyball, golf, fishing and horse riding. Water sports enthusiasts can enjoy canoeing, snorkelling and diving. Guests can enjoy a wide range of indoor sports, including a gym, billiards, yoga, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Leisure facilities include an entertainment programme, a kids' club and live music.

meals

Dining facilities include 2 restaurants, a dining room, a breakfast room, a café and a bar. A delicious breakfast provides energy for the rest of the day. Staff are also happy to provide children's meals.

Amenities at OUTRIGGER Kaua'i Beach Resort & Spa

Facilities
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  Air conditioning
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  Shops
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  Conference Room
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  Playground
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Spa
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Outdoor Furniture
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  Picnic area
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  Reception
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  Sun Deck
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Outdoor sports
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  Snorkelling
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Fridge
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  TV
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  Bathrobes
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  Closet
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Diving
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  Gym
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  Golf
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  Events
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  Water Park
Transfers
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  Airport Transfers

Location

Around this property:

Airport

3000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1436

Very Good

1236

Average

507

Poor

176

Terrible

143

Recent Reviews: 3498

User:Susan B
Trip type: Family
Hawaii hospitality
25 Sept 2026
You can not go wrong staying at the Outrigger in Lihue. It is a great place for the value. The Outrigger staff understand hospitality. Our favorite, cheerful, and kind staff member is Elsa from housekeeping. Mahalo!
User:Cassidy B
Trip type: Couples
Definitely recommend
09 Sept 2026
We had a great stay at Outrigger Kauai Beach Resort & Spa. We had a change in our trip a few weeks before our arrival due to Hurricane LaLa, and Reservations was able to accommodate our changes and we couldn't be happier! We had breakfast and dinner at Ocean House and we enjoyed the mix of local options and more classic offerings. The beachfront sunrise yoga was amazing!! There were people in the group that never did yoga before but still thoroughly enjoyed! We couldn't get late checkout but were able to store our bags so we could drive around the island more before our flight without worrying about them in the car. There was still construction in some areas at the resort, but it did not impact our stay at all! We will definitely be back in the future and can't wait to see the resort fully renovated! Robert Ancheta, Guest Services / Front Office at OUTRIGGER Kauai Beach Resort & Spa, responded to this review Aloha Cassidy,Mahalo nui loa for your wonderful review and for recommending us! We’re so happy our Reservations team could help with your travel changes and that you enjoyed your meals at Ocean House and our beachfront sunrise yoga.We’re also glad we could make your last day a little easier with luggage storage so you could enjoy more time exploring beautiful Kaua?i. We truly appreciate your understanding as we continue our renovations, and we can’t wait to welcome you back to experience the resort as it continues to transform.A hui hou — we look forward to seeing you again soon! Aloha and Mahalo,Kelton AnchetaDirector of Rooms
User:travelconciergesyd
Trip type: Couples
Give this property a WIDE berth if you are a tourist
05 Sept 2026
We could write about the poor condition of the pools with cracked tiles and black marks around the tiles, we could write about the black hairs in the bathroom and dirt marks on the tiles that showed the room wasn't cleaned proerly or the renovations happening everywhere that make the resort someowhere that they really should shut down, fix then re open but that could have just been our experience and with time they might improve. What they cannot improve on is the appaling attitute of their staff. There are two main ladies that are on check in each day. One was rude and actually passive aggresive. When she had to say the speal of "Thank you for being a platinum member, we appreciate your loyalty", she actually scrunched up her face and said it with a grimace. The other lady spends her time not making eye contact with anyone, just typing at her computer no matter what the line is like. That was our first imression and it didn't get better. The staff in the lounge were equally unwelcoming and short with the way they take orders with a huff and don't give any welcoming feels at all.We had breakfast in the hotel's only opened restaurant (assume others closed during renovations) each morning as our package included a dining credit. The lady at the front desk was so full of attitude and didn't smile or give any sense of genuine welcome or aloha. She sat us at the back row table closest to the door (with little to no view) each morning even when the first morning we were first ones there at opening and each morning there were available tables front row with great views but then proceeded to sit people that appeared looks wise to be Hawaiian down where the view was. We weren't the only ones who experienced this. Other western tourist who were sat near us commented about the very distinct treatment and attitude of this lady. The 2 women who filled the water glasses were actually aggressive in their attitude. They wouldn't make eye contact with us, when we greeted them and said good morning we were ignored, They scowled and were very unhappy to be there. There was only one person in the whole property who was welcoming and respectful in her interactions, and actually showed any aloha/ hospitality. Her name was Jen Jen. I would never go back to this property that clearly does not want us there as tourists, and treats us with such distain. I would tell anyone thinking about going here- even if you have had wonderful Outrigger experiences and are loyal to Outrigger as we are, to look elsewhere. It is clearly something that is uniform in all the staff they have here. We stayed 4 nights and not one other staff member except Jen Jen showed us any respect or welcome. Jamilee Jimenez, Guest Services / Front Office at OUTRIGGER Kauai Beach Resort & Spa, responded to this review We owe you a sincere apology. Reading your review, we can understand your frustration, and what you've described simply doesn't sound like us. While that doesn't lessen your disappointment, please know we're taking your feedback to heart.Experiences like yours are especially concerning because they feel so out of character for the level of hospitality and aloha we work hard to provide each day. We never want a guest to leave feeling let down, and we're genuinely sorry that we missed the mark during your visit. Your comments have been shared with our team so we can better understand what happened and where we need to improve.Thank you for taking the time to share your experience.
User:Keane A
Trip type: Friends getaway
Excellent experience at Ocean House by Roy Yamaguchi
02 Sept 2026
We had a wonderful dining experience at Ocean House by Roy Yamaguchi. The Crispy Shrimp Sushi was a standout, with great flavor and texture, while the Pork-Shrimp-Crab Pillows were another favorite. We also enjoyed a dozen oysters on the half shell, which were fresh and beautifully presented. The combination of excellent seafood, creative dishes, and a relaxed island atmosphere made for a memorable evening. Definitely the best choice for dinner on the East Side of Kaua‘i. Jamilee Jimenez, Guest Services / Front Office at OUTRIGGER Kauai Beach Resort & Spa, responded to this review Mahalo for sharing such a wonderful review! We're thrilled to hear that your evening at Ocean House by Roy Yamaguchi was so memorable. It sounds like the Crispy Shrimp Sushi and the Pork-Shrimp-Crab Pillows made quite an impression, and we're delighted the fresh oysters, creative flavors, and relaxed island vibes all came together for a special dining experience.
User:Super M
Trip type: Solo travel
Awesome teacher
29 Aug 2026
Uncle Maka’s wife is awesome! As a beginner, she patiently guided me to learn 3 main chords which happened to be a happy birthday song! Now I can play birthday song with my ukulele (hidden in a closet over the years) to wow people ?? mahalo! Jamilee Jimenez, Guest Services / Front Office at OUTRIGGER Kauai Beach Resort & Spa, responded to this review Mahalo for sharing this! We're glad Uncle Maka's wife helped bring that ukulele out of retirement. Learning three chords is one thing, but leaving ready to play "Happy Birthday" and surprise a few friends is a pretty good souvenir from Kaua?i.We'll be sure to pass along your kind words. Thanks for spending part of your vacation with us at OUTRIGGER Kaua?i Beach Resort & Spa.