My family and I loved this place. It was immaculate and had everything we needed. One of the shower hoses broke, and when we called the office, they sent someone right away to fix it, very impressive! We will definitely stay there again.
Julie Cohen, General Manager at Palms at Wailea, responded to this review
Mahalo for staying with us and for your wonderful review! I’m glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!
User:sijk2007
Trip type: Couples
Wonderful property!
09 Oct 2025
I was so surprised at some of the negative reviews. We loved this place! No, it wasn't perfect...our unit was lovely, but could use a few easy changes. The refrigerator has a huge scratch, the kitchen cabinets could use some love, there's too much furniture in the living room...but I would definitely stay here again! The grounds are lovely, the pool and hot tub was sparkling clean. The sunsets were spectacular! The view of the ocean is distant... The kitchen was well equipped but you need to bring everything including salt and pepper. That's ok, we just stopped at Walmart after picking up our rental car. There are 2 (expensive) grocery stores a few miles away in Kihei. We also used the Island Gourmet shop for great carry out at The Shops at Wailea. They gave us a couple starters of fabulous Hawaiian coffee, shampoo, conditioner, lotion, starter laundry detergent, bounce, plenty of TP and paper towel. The staff was great. There are 2 gorgeous beaches a reasonable stroll away and we walked into Wailea every day. Yes, it's a bit of a trek, but we love to walk and it was safe and well lit even at night. Of the 3 properties we stayed at in Hawaii, this was my favorite. I felt like I could live here (if only!)
Julie Cohen, General Manager at Palms at Wailea, responded to this review
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!
User:RelaxedTravelers2
Trip type: Couples
Needs a refresh
29 Sept 2025
We stayed at the Palms in 2018 or 19. The condo we stayed was great so this trip we booked at The Palms again. We were disappointed! Our unit hasn't been refreshed since it was built in 1990. The carpet was ripped . The entire interior needed a fresh coat of paint. The grounds and pool were in great shape.
Julie Cohen, General Manager at Palms at Wailea, responded to this review
Mahalo for staying with us and for your review! We're glad you enjoyed your time with us for the most part. Since each unit is individually owned and operated, have you reached out to the booking agent to express your concerns? We do appreciate you feedback and we hope to see you again the next time you visit the island. Aloha friends and safe travels!
User:VE_512
Trip type: Family
Amazing condo, amazing location
22 Aug 2025
We stayed at Palms at Wailea 1002, and it was one of the best vacation rentals we've ever experienced. The condo was spacious and beautifully decorated. The two-bedroom, two-bathroom layout was perfect for our family, giving everyone plenty of room to relax.The kitchen had everything we needed and included basics like some spices and olive oil. We loved the lanai. It had a gorgeous view of the ocean and you could see the mountains if you looked the other way. We enjoyed coffee in the morning and dinners on the lanai. The unit was clean, the beds were comfortable, and we loved the space. We thought the location was perfect. Keawakapu Beach, 2 min drive, is perfect for swimming, snorkeling, and building sandcastles. We also loved Wailea, Ulua and Big Beach. We enjoyed walking the Wailea Beach Path and exploring nearby shops and restaurants. The boys played golf at Wailea Emerald and thought it was amazing. We loved the proximity Palms at Wailea has to offer for everything. It's also close to Kihei for some cheaper dining, although we cooked at the condo a lot.We booked through alohavacationsmaui.com and saved on VRBO and airbnb fees. As others have said, go the direct route so you know what specific unit you are getting.Last tip, our unit was upstairs so that may not work for some people.
Julie Cohen, General Manager at Palms at Wailea, responded to this review
Mahalo for staying with us and for your wonderful review! While each unit is individually owned and operated, we're glad you enjoyed your time with us at Palms at Wailea and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!
User:Lee J
Trip type: Family
A Paradise in Maui
04 Jun 2025
What a lovely complex. All of the units are individually owned, so some are fabulously updated and some may not be. We rent directly from the owners and have stayed in the same fully updated unit three years in a row and we love it. It has everything that we need in the kitchen for when we want to eat in, comfortable beds, and a spacious lanai with a beautiful view. We love waking up in the morning to the sound of the surf. The closest beach is a short walk or drive and the unit provides us with beach towels, umbrellas, chairs and a cooler, or we can just enjoy the wonderful view from the pool where the kids can play. This is a great place for families!! I understand that some of the units are in a pool that is handled by a corporate entity so you don't know which unit you will be in until you arrive. That might work for some visitors, but we really like to work directly with the owners and to know exactly where we will be staying and how the unit is outfitted and furnished.
Julie Cohen, General Manager at Palms at Wailea, responded to this review
Mahalo for staying with us and for your wonderful review! We're glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!
Wailea, Hawaii - Maui - HI
About The Palms At Wailea By Outrigger
User Rating & Reviews
17 Dec 2025
29 Sept 2025
0204 505 9777