Aqua Aloha Surf Waikiki

Recent Reviews: 1984

• User:Karen M

  Trip type: Family

  Traveller beware

  07 Jun 2026

  TRAVELLER BEWARE Very disappointed to have to pay a resort fee, $35 per night. For 11 nights in Australian dollars was nearly another $600.00for what IS only a very small pool, use of beach towels and a Hawaiian newspaper. I was not told of it by Agotels, where I booked it through and then to find out about the additional charges prior. This was an additional $600.00 The receptionist said that it wasn’t called a resort fee, however on booking.com it stipulated a resort fee. This really wrecked my holiday as I had to figure out how I was going to fund it. Maria H, Guest Services / Front Office at Aqua Aloha Surf Waikiki, responded to this review Aloha,Mahalo nui loa for sharing your feedback with us. We truly appreciate you taking the time to express your concerns, and we are very sorry to hear that this aspect of your stay caused disappointment and stress during your holiday.We understand how important it is to have clear and transparent information when planning a trip, especially when traveling from abroad. While the Daily service fee is outlined in the hotel confirmation details provided at the time of booking, we sincerely regret that it did not feel clearly communicated or anticipated. We recognize how frustrating unexpected costs can be, and we are truly sorry for the impact this had on your experience.It is never our intention to detract from the enjoyment of your visit, and we are sorry that this affected your time with us. We do hope that you were still able to experience some of the beauty, culture, and spirit of Hawai‘i during your stay.Mahalo again for your thoughtful comments. We wish you safe travels and hope to have the opportunity to welcome you back in the future for a more seamless and enjoyable experience.With warm aloha,

  Read more

• User:Lisa P

  Trip type:

  Relaxing

  07 Jun 2026

  The room was cozy and very comfortable, had the things we need such as soap, shampoo conditioner, clean towels and best of all coffee. The place was quiet, so had a good night's rest Maria H, Guest Services / Front Office at Aqua Aloha Surf Waikiki, responded to this review Aloha, and mahalo for your kind review!We’re so happy to hear you found the room cozy, comfortable, and well-stocked with everything you needed—especially the coffee 😊. It’s wonderful that you were able to enjoy the peaceful atmosphere and get a great night’s rest.We truly appreciate you sharing your experience and hope to welcome you back again soon for another relaxing stay! 🌺

  Read more

• User:Ricky N

  Trip type:

  Comfortable stay

  19 May 2026

  Overall it was a great experience. The location was right on the beach and there was plenty of restaurants. There's a cafe across the street for a coffee run. They provided free tickets to the Bishop Museum and HoMA, and a beach towel. The AC was comfortable too. The elevator was slow and I took the stairs. Maria H, Guest Services / Front Office at Aqua Aloha Surf Waikiki, responded to this review Mahalo for your kind review! We’re glad you enjoyed the beachfront location, nearby cafes, and added perks like the museum tickets. We appreciate your feedback about the elevator and will share it with our team. Hope to welcome you back soon—aloha!

  Read more

• User:Paradise52721882039

  Trip type: Solo travel

  My go to in Honolulu

  13 May 2026

  Probably the best hotel at this price point in Honolulu. I stay at a hotel in Honolulu on a weekly basis, and have stayed at many different properties. Aloha Aqua Surf is one of my favorites, and one that I keep coming back to. The location is great. If you’re not familiar with the area, first glance at a map might make it look like this hotel is a little further out. It’s not. It’s as good if not better than any of the larger hotel chains in Waikiki for location. 1-2 extra minutes of walking and you’re at a property set back into an area that’s slightly heavier on residential properties, and with less noise than you’d get from a few blocks down.The staff are all great - I had an issue where I need a replacement key because I accidentally took the beach towel card with me instead of the room key - they helped me quickly and with compassion. Like most hotels in Honolulu, this one too has an elevator out of service. It’s not worked during any of my stays. But it’s a smaller hotel so operating on a single elevator wasn’t much of an issue.Rooms are a little dated, curtains in need of replacement, outlets could do with being checked over as some are a little loose. But incredibly comfortable bed, the room holds good temperature and cleanliness is fantastic. Regarding cleanliness, almost every one of my stays I’ve found a note under the door advising of routine pest control. I’m confident that they are diligent here about pests, and I’ve never experienced an issue with bugs.Never experienced any noise staying here - my most restful nights in Honolulu are at this hotel! Maria H, Guest Services / Front Office at Aqua Aloha Surf Waikiki, responded to this review Mahalo for your thoughtful and detailed review. We’re truly honored to be one of your preferred hotels in Honolulu and appreciate your continued loyalty.It’s wonderful to hear that you enjoy our location, peaceful atmosphere, and the comfort and cleanliness of our rooms. We’re also glad our team was able to assist you quickly and with care.We appreciate your feedback regarding the elevator and room updates, and we will certainly share your comments with our team as we continue to make improvements.We look forward to welcoming you back for many more restful stays.Mahalo and warm aloha! 🌺

  Read more

• User:sallylX2709VV

  Trip type: Couples

  Quiet Comfortable Accomodations

  04 May 2026

  We stayed on Honululu overnight to catch a connecting flight & chose to stay at Aqua. It provided exactly what we needed...a comfortable, quiet place to stay. The extra bonus of having a coffee on the small balcony in the morning was a definite perk. Maria H, Guest Services / Front Office at Aqua Aloha Surf Waikiki, responded to this review Mahalo for taking the time to share your kind review. We’re delighted to hear that Aqua provided exactly what you needed for a comfortable and quiet overnight stay while connecting through Honolulu.We’re especially glad you enjoyed the peaceful accommodations and the added bonus of starting your morning with coffee on the balcony. It’s wonderful to know those small touches made a positive impression.We truly appreciate your feedback and hope to welcome you back again whenever your travels bring you to the island. Safe travels, and mahalo for choosing Aqua!

  Read more