Aston At The Waikiki Banyan

Recent Reviews: 2134

• User:jerryebass

  Trip type:

  Place badly needs maintenance and cleaning

  13 Feb 2026

  Place badly needs cleaning and maintenance, and the hot tub/pool/grills are not available due to "maintenance" which another tenant said has been the same for 2 years.

• User:ephes2n10

  Trip type:

  Clean and met our needs but needs some TLC

  28 Nov 2025

  We stayed here while visiting family in the area. We weren't expecting a luxury stay, and we were not disappointed. While, it was nice having a full kitchen to make meals and enjoy family time, the mattress in the bedroom was awful. The 'doors' separating the bedroom from the living area were sliding doors that did not always stay on their track. You need to leave them open at night if you want the a/c in the bedroom. They are in the process of updating the amenities at the hotel, so it may be a new experience if we stay here next time we are in Honolulu. I didn't think it would be a big deal not using the pool or hot tub because we often don't use them, but it would have been nice to have them as the weather was a bit cloudy and gray the first few days. Some upgrades will make it a nicer stay. The whole building just seems tired, including the room we stayed in. It was clean and met our needs, so we were satisfied. If you want luxury, find somewhere else. Jennifer Batara, General Manager at Aston at the Waikiki Banyan, responded to this review Mahalo for taking the time to share such a thoughtful and detailed review. We’re glad to hear the room was clean, the full kitchen was convenient, and that your stay met your needs while visiting family. At the same time, we appreciate your honesty about the mattress, sliding doors, and overall condition of the building, your feedback is truly valuable as the AOAO continues with ongoing upgrades to improve the guest experience. We understand how the temporary closure of the pool and hot tub could be disappointing, especially with the cloudy weather, and we’re hopeful the refreshed amenities will offer a noticeably better experience during future stays. Thank you again for your balanced perspective; we’re happy you were satisfied overall, and we hope to welcome you back to a refreshed and more comfortable visit next time you’re in Honolulu.

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• User:alaskarails

  Trip type: Family

  Fantastic stay 1 1/2 blocks from the beach

  14 Oct 2025

  We loved our stay at the Waikīkī Banyan! We stayed five nights and could have stayed longer. Clean, up to date, loved the lanai! We appreciated that the bedroom is separate and able to be closed off for sleeping late and privacy. Nice kitchen with all we needed. We really appreciated the coffee and tea that was available for us. Close to the beach and parking included. We would definitely recommend to anyone for a great stay! Jennifer Batara, General Manager at Aston at the Waikiki Banyan, responded to this review Mahalo for your wonderful review! We’re thrilled to hear you loved your stay at the Waikiki Banyan and enjoyed the clean, comfortable suite, full kitchen, and private lanai. It’s great to know the location and thoughtful touches like coffee and tea made your visit even more enjoyable. We truly appreciate your recommendation and look forward to welcoming you back for another fantastic stay in Waikiki!

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• User:Leslie K

  Trip type:

  Accommodations (room and service) was below average

  29 Sept 2025

  The room that we stayed had furniture that was over 50 years old, carpet that was stained black, drapes with holes and rips and a sunken in bed. When asked for a new room, the staff made no attempts to find a new room or extend the check out time as was advertised in the Kama'aina deal. Jennifer Batara, General Manager at Aston at the Waikiki Banyan, responded to this review Aloha, and mahalo for taking the time to share your feedback. We’re very sorry to hear that your experience did not meet expectations, and we sincerely apologize for the condition of your room and the service you received. This is not the level of hospitality we strive to provide. Your comments have been shared with our management and housekeeping teams for immediate review. We truly value our Kamaʻāina guests and hope you might consider giving us another opportunity in the future to provide the warm, comfortable stay you deserve.

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• User:Jocelyn K

  Trip type: Couples

  Very comfortable and clean

  22 Aug 2025

  We have loved our stay at the Waikii Banyan for 5 nights, we had everything we needed and appreciated there were a few condiments etc in the kitchen. We were pleased to be able to cook in the kitchen which was well stocked with crockery and glassware. Beds were comfortable and we slept well. The big bonus is the short distance to the beach. We were disappointed that the pools were not operating due to reconstruction. It we certainly used the beach daily! Thankyou for having us 🤩 Jennifer Batara, General Manager at Aston at the Waikiki Banyan, responded to this review Thank you, Jocelyn, for sharing your experience! We’re so glad to hear that you enjoyed your 5-night stay at the Waikiki Banyan and found the suite comfortable, clean, and well-equipped for cooking. It’s wonderful that the short walk to the beach was a highlight of your trip.We’re sorry that the pool facilities were unavailable during your visit due to reconstruction, but we’re happy to hear you were able to enjoy the beach daily. We truly appreciate your kind words and look forward to welcoming you back for another comfortable and memorable stay.

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