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DoubleTree by Hilton Hotel Alana Waikiki Beach

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DoubleTree by Hilton Hotel Alana Waikiki Beach

locationWaikiki Beach / Honolulu, Hawaii - Oahu - HI, United States

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About DoubleTree by Hilton Hotel Alana Waikiki BeachAbout DoubleTree by Hilton Hotel Alana Waikiki Beach

location

The hotel is located at the gateway to Waikiki, just steps from the beach, close to the Ala Moana Shopping Center and a short walk from its sister property, the Hilton Hawaiian Village. Restaurants, bars, nightlife and links to public transport can be found in the immediate vicinity. Honolulu Zoo is about a 15-minute walk away. Honolulu Airport is about 12 km away.

facility

The hotel has 313 rooms, which are located on 16 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, basketball, fishing and horse riding. With water skiing, windsurfing, jet skiing, sailing, snorkelling and diving available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, billiards, bowling and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon and a solarium. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Dining facilities include a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. In addition to breakfast, the hotel also offers lunch and dinner à la carte. Staff are also happy to provide children's meals.

Amenities at DoubleTree by Hilton Hotel Alana Waikiki Beach Amenities at DoubleTree by Hilton Hotel Alana Waikiki Beach

  • Facilities

    • -

      Air conditioning

    • -

      Lobby

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      24-hour reception

    • -

      Currency Exchange

    • -

      Shops

    • -

      Conference Room

    • -

      Internet access

    • -

      Room Service

    • -

      Laundry Service

    • -

      Garage

    • -

      Elevator/ Lift

    • -

      Ironing services

    • -

      Laundry

    • -

      Newspaper

    • -

      Parking

    • -

      Smoking rooms

    • -

      Wifi

    • -

      EV Charging Station

  • Building Information

    • -

      Garden (m²)

  • Business Center and Conferences

    • -

      Business Center

  • Common Area

    • -

      Outdoor Furniture

    • -

      Sun Deck

  • Distances

    • -

      Beach

  • General Services

    • -

      Concierge

    • -

      Luggage storage

    • -

      Multilingual Staff

    • -

      Pool/ Beach towels

    • -

      Wheelchair

  • Hotel Type

    • -

      Family-friendly Hotel

  • Hygiene

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      Contactless check-in/-out

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Gym/ Fitness centre

    • -

      First-aid services

  • Meals

    • -

      Breakfast Buffet

    • -

      Breakfast Served

    • -

      Continental Breakfast

    • -

      Bar

    • -

      Cafe

    • -

      Restaurant

  • Object Information

    • -

      Fax

  • Outdoor Activities and Sports

    • -

      Outdoor sports

    • -

      Snorkelling

  • Payment

    • -

      ATM

  • Room Facilities

    • -

      Shower

    • -

      Bathtub

    • -

      Hairdryer

    • -

      Fridge

    • -

      TV

    • -

      Closet

    • -

      Room service

    • -

      Toiletries

  • Security

    • -

      Security Guard

  • Shopping

    • -

      Souvenir shop

  • Sport/Entertainment

    • -

      Indoor Pool

    • -

      Outdoor Pool(s)

    • -

      Swimming Pool

    • -

      Sauna

    • -

      Events

LocationLocation

Map preview

Around this property:

Bars / Pubs

250 m

Restaurants

250 m

Public Transport

250 m

Beach

500 m

Nightclub

500 m

Shopping opportunities

500 m

Tourist Centre

500 m

City Centre

1000 m

Golf Course

5000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

792

Very Good

705

Average

432

Poor

172

Terrible

126

Recent Reviews: 2227

  • User:Carolina M

    Trip type: Family

    Great stay, location and service

    rating20 Aug 2026

    We stayed at the Doubletree for 32 days due to a PCS move and honestly we had a purely positive experience the entire stay.The king standard room was a decent size for a couple with two dogs, two crates and a lot of baggage. The breakfast staff, hotel staff, and entire valet team were incredible. The breakfast is delicious and the gym/pool amenities are decent.Special shoutout to the entire Valet team for their helpfulness, positive energy and for treating our fur babies so well! Also - special shoutout to our housekeeping attendant, Susan, for her care and attention to detail on the 15th floor. General Manager, General Manager at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review Dear Carolina,Thank you for your review. We're glad you had an enjoyable extended stay with us and could take advantage of our convenient amenities and tasty breakfast offerings. We'll share your kind sentiments with our team, and we hope to see you all again at DoubleTree by Hilton Hotel Alana - Waikiki Beach.Shaun Ono, General Manager

  • User:Birat T

    Trip type: Family

    Friendly and Professional Staff

    rating25 Jul 2026

    One of the best hotel experience that we have had in Waikiki. Specially due to the room cleanliness, the Housekeeping attendant, Ms. Maricel was always very professional and cleaned our room with perfection. She is an amazing person and really deserves a recognition for her outstanding job. General Manager, General Manager at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review Dear Birat, Thank you for taking the time to share your review. What a joy to hear this was one of your best hotel experiences in Waikiki, thanks in large part to Maricel, whose professionalism and care left your room spotless every time. She truly sounds deserving of recognition for her outstanding work, and your perfect rating means a great deal to us. We look forward to welcoming you back again soon for another comfortable visit.Shaun Ono, General Manager

  • User:Sam F

    Trip type: Family

    Possible Bed Bug Exposure, Family Developed Bite Marks, Safety and Cleanliness Concerns

    rating15 Jun 2026

    Possible Bed Bug Exposure, Family Developed Bite Marks, Safety and Cleanliness Concerns
Stayed at DoubleTree Alana Oahu (Room 820). During our stay, we found what appeared to be a bed bug on the fold-out couch, documented with photos and video. Shortly after, my wife, two daughters, and I all developed multiple bite marks.The hotel later denied it was a bed bug, but provided no explanation for how all four of us developed consistent bites during the stay in the same room where the insect was found. The issue was not properly investigated or addressed.There were also cleanliness concerns including a stained bed, worn furniture, and a persistent unpleasant smell. A sewing needle was also found on the floor, which caused a foot injury.Overall, serious concerns about cleanliness, safety, and pest control. I would not stay here again. General Manager, General Manager at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review We truly appreciate your feedback on your recent stay with us, and thank you for taking the time to share. Issues regarding cleanliness and the well-being and safety of our guests are our top priorities, and we always aim to offer our guests the best service and accommodations. Given the opportunity, we would like to provide you with the accommodations you deserve. We hope you will give us another chance to witness all the ways in which we've improved.Shaun Ono, General Manager

  • User:Brett R

    Trip type: Couples

    Hilton prices but the service doesn’t stack up

    rating03 Jun 2026

    Located near a busy and noisy intersection, this hotel doesn’t really provide good value for money. While the beds are comfortable, the rooms are fairly small. My biggest grief was with the reception staff, who really struggle to bring the Aloha spirit. While quick to take your credit card, they make no effort to explain the charges they are applying to it. There is an absurd “resort fee” on top of your booking, when all they provide is a pool and small gym room. It also took them well over one week to refund the $100 holding charge, which is way too long, compared with other hotels in Waikiki. It is also located a bit further from the Waikiki hub, so it’s quite a hike to access good food options. There is a grubby little cafe downstairs which is not really an option and the overpriced breakfast in the hotel restaurant is only an option if the company is picking up the tab. Much better options available, just down the road a bit. General Manager, General Manager at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review Dear Brett,Thank you for taking the time to share your experience. While we are pleased you found the beds comfortable, we regret that several aspects of your stay did not meet your expectations. Clear communication and attentive service, along with providing a sense of value, are all important parts of the guest experience, and it is disappointing to learn we fell short in those areas. We also appreciate your comments regarding the timing of the authorization release and your overall impressions of the location and dining options. Your feedback is valuable, and we will share it with our internal team as we continue working to improve the experience we provide for our guests. It was a pleasure having you here, and we hope you will give us another chance to welcome you back to change your lasting impression.Shaun Ono,General Manager

  • User:Brad P

    Trip type: Business

    Alana Waikiki

    rating01 Jun 2026

    Thank you for another great stay. I have 10+ stays at this Hotel. Their staff is amazing, from the valet to the restaurant. Shout out to Kim at the front desk. Kim is the staff's out-right shining star. I have stayed at Hilton properties around the world, she is the most courteous, pleasant and helpful front desk staff I have met. Kudos Kim, we'll done! General Manager, General Manager at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review Dear Brad,Your loyalty means the world to us!Thank you so much for your review. We know Kim is going to be thrilled to be named the standout among Hilton front desks you have experienced all over the world. In fact, all of our team will be glad to hear they made your stay so delightful. Mahalo to you. We cannot wait to welcome you back to DoubleTree by Hilton Hotel Alana - Waikiki Beach.Shaun Ono,General Manager

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