Hampton Inn & Suites Oahu/Kapolei

Name: Hampton Inn & Suites Oahu/Kapolei
Address: 91-5431 Kapolei Parkway, Hawaii - Oahu - HI, united-states
Telephone: +44-204-505-9777
Rating: 4.6

Kapolei, Hawaii - Oahu - HI, United States

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About Hampton Inn & Suites Oahu/Kapolei

location

This hotel is located right in the heart of Kapolei.

facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Film fans will find plenty of 'lights, camera, action' at the cinema. A variety of shops are available, including a supermarket and souvenir shop. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and a fan. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. A refrigerator, a mini fridge, a microwave and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi are provided as well. The daily newspaper is laid out for guests in the the rooms. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The sun loungers are perfect for soaking up some sun. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics and a spa.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at Hampton Inn & Suites Oahu/Kapolei

Facilities
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  Air conditioning
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  Lobby
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  Shops
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Laundry
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  Newspaper
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  Parking
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  Wifi
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  EV Charging Station
Business Center and Conferences
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  Business Center
Common Area
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  Reception
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
- -
  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
- -
  Bathtub
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  Hairdryer
- -
  Fridge
- -
  TV
- -
  Room service
- -
  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Indoor Pool
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  Swimming Pool
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  Gym
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  Golf

Location

Around this property:

Attraction 3

9000 m

Attraction 4

11000 m

Attraction 5

20000 m

City 1

24000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

586

Very Good

156

Average

Poor

Terrible

Recent Reviews: 815

User:Jeff S
Trip type: Couples
Horrifying and humiliating
24 May 2026
I am beyond disappointed with my experience at Hampton Inn & Suites Oahu/Kapolei. After a long and exhausting travel day, I was turned away because of their pet policy, despite trying to explain my situation respectfully and professionally.What made this experience far worse was the way staff handled the interaction. I suffer from PTSD, and instead of treating me with compassion or dignity, I was subjected to intrusive personal questioning that felt completely inappropriate and humiliating. Rather than focusing on customer service or trying to help find a solution, the experience quickly became cold, dismissive, and uncomfortable.Hospitality is supposed to mean treating people with basic respect, especially when someone is clearly stressed, displaced, and trying to navigate a difficult situation. Instead, I felt judged, interrogated, and completely unsupported.I understand hotels can have policies, but policies do not excuse poor treatment of human beings. There is a respectful way to communicate with guests, and unfortunately this hotel failed badly in that regard.For anyone traveling with pets, service-related needs, or hidden disabilities, I would strongly recommend thinking twice before booking here. Hawaii is built on the spirit of aloha, but sadly I experienced none of it at this property.
User:eurolady28
Trip type: Couples
Great stay out of hectic Waikiki.
03 Apr 2026
We were visiting family here and found the hotel to be spotlessly clean and the room very spacious. Breakfast seating was inadequate during our stay because of the its sold out status, but other than that we found the staff friendly and very helpful. The hotel is right next to a very nice mall with lots of food options in the area as well as retail therapy. Would definitely stay here again.
User:cvcook
Trip type: Couples
Good choice close to everything
08 Feb 2026
Good location if you don’t want to be in thick of it on Waikiki Beach. Easy to get to major highways for exploring the rest of Oahu. Close enough to the airport and to the historical Pearl Harbor sites. Easy parking and convenient restaurants and a grocery store in the shopping center next door. Breakfast is standard American hotel buffet which is average. The costly laundry facility was a surprise especially when we got to other islands and could wash clothes for much less.
User:biztraveler248
Trip type: Solo travel
A decent hotel at a reasonable price.
28 Dec 2025
If you want to avoid the hefty cost and crowding of Honolulu hotels around the holidays, this place is a good choice. It's part of a Macy's-anchored outdoor mall in Kapolei, about a 20 minute drive from Honolulu airport. No problems parking your car, although there are vehicle theft warning signs in the parking lot. No resort fee and you get a passable hot breakfast in the morning. I knocked off one star because 1) the rooms could be cleaner (I found some black hairs in the shower, and housekeeping repeatedly misses them despite my hefty tips), and 2) housekeeping visits every two days to save the hotel money. There is other evidence of penny-pinching in this place - no pads/pens to write, no glasses (only paper cups), and the laundry room is too small and costs $10 to wash & dry. Even worse, you have to invest time to deposit that amount of money in quarters, which is downright silly (just let me feed the machines $10 bills, for heaven's sake!).
User:Sourdoughmaker
Trip type: Family
A nice place to stay.
13 Oct 2025
We stayed one night. The room was clean, quiet, and everything worked in the room. The front desk people were nice. Breakfast in the morning was standard Hampton fair, which is excellent. You won't go wrong staying here.