Kona Islander Inn Hotel

Recent Reviews: 437

• User:826lt

  Trip type: Friends getaway

  Try and find another place to stay, not worth what they charge. Money not going into maintenance and upkeep. Sorry,,, :(

  24 Feb 2026

  Complex is in need of maintenance and an upgrade. Be aware, 150 units and less than 50 parking stalls so do the math. Generally really run down, not sure it’s worth the money. If you have to stay there, make sure it’s in the Kauai or Niihau building where you have a view of the ocean to make up for the general blah of the complex. Air conditioner at night drowns out most of the sounds of traffic and the individuals doing loser laps with their vehicle stereos blaring. One thing is there is the most organized homeless person I have ever seen across the street - give credit where credit is due I say.

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• User:ellisandsusan

  Trip type:

  Interesting

  22 Jan 2026

  Excellent location, an old Hawaii atmosphere which I like. It depends what unit and the building location if you will enjoy the Islander. The front desk staff maybe there and maybe not. If you need help or have a question one never knows when they will be there. I put interesting in the title as to what could or could not happen when one is there.

• User:Jtdp2128

  Trip type: Couples

  Location is the only redeeming quality.

  25 Oct 2025

  When we walked in we wanted to turn around and walk out. Dingy, tired, unkept and overall dusty dirty including the shower floor which turned to mud after one very weak luke warm shower. Only one roll of TP for a 7 night stay. The top sheet on the bed was stained and no extra to be able to change out. The location and view of the ocean are the only redeeming qualities while standing on the very wet balcony because the very loud AC unit is leaking profusely onto the patio floor. We weathered thru 3 nights of a 7 night stay and made other plans for the rest of our stay and found a very nice off the beaten track AirBnB in Honokaa on the other side of the island. We did try to reach Soleil Mngmt but no call back until Monday. And then the person sounded annoyed. A very nice lady who said she was new housekeeping and maintenance charge showed up and she was accommodating. Had the AC repaired and brought extra towels. I had already cleaned the bathroom so we could use it.The positive is the location. If place ever renovates and adds parking they will be able to charge prices to match location. The very organized homeless guy with his dog just across the road had nicer accommodations.

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• User:Sydney T

  Trip type: Family

  Not to be recommended - especially for the Ironman Community that stay in Kona annually

  06 Dec 2024

  If you are looking for eateries/pubs within a stone throw of where you’re staying, this could possibly negate other features, but unlikely. The property promotes being opposite the water (although you can’t swim along this stretch). Accommodation in the surrounding area and adjacent streets are just as convenient and far better as we had family staying in a condo one street up. Apart from having a place to eat/drink in your ‘backyard’, there were no other redeeming features to justify the exorbitant 5* hotel costs and zero service and amenities for this accommodation. False advertising and disingenuous service.We stayed in Kona for what was the record attendance Ironman World Championship this year. Worth noting on TripAdvisor (regretfully in hindsight), we found other travellers who had experienced exactly the same issues that rated their experience 1 out of 5 as well – 57 1-star ratings going back to 2014, not to mention the many 2 star ratings for this property. As far as a decade (and further back than that), these hosts continue to provide substandard service, amenities and accommodation. Ironman community, please plan ahead and book elsewhere. To quote some reviewers: “run”, “be wary”, “stay away”, “never again” – you pay the maximum price to get what you get.To start, the whole compound is supposed to be non smoking: 1) Upon arrival at unit number 120, the smell of tobacco was in the air which triggered asthma and breathing problems 2) The room was also musty 3) one toilet roll was provided for 12 days; after a few days two rolls materialised after contacting the owner, however it was necessary to purchase our own supplies 4) The room is not serviced and any requests are charged 5) Accommodation was infested with insects and bugs in the kitchen and on surfaces and tiled floors in the living and sleeping areas where luggage was kept; it was necessary to live out of our suitcases which were kept shut at all times due to the infestation 6) No bathroom basin; the kitchen sink had to be used for brushing teeth (photos shown on website deceptive and look like a bathroom, not a kitchen 7) A sliding door in the kitchen separated the toilet/shower which was musty and claustrophobic, so food is prepared on the other side of the toilet 8) Front security screen door was broken and did not shut or lock 9) No lock on the back security screen door 10) Back sliding glass door security bolt was damaged and hazardous when trying to lock using both hands, which were hurt in this attempt 11) During the day the room could not be aired to get rid of the musty smell due to no locks/security 12) Underlying concern over safety and security at this site 13) Hot tub is communal for the whole of the compound/false advertising 14) No washing machine/dryer in the room, only communal, or guests can send out linen/towels for cleaning service that is charged 15) Bed had an old memory foam mattress that was highly uncomfortable, causing backpain and impacted sleep, especially for the individual competing in ironman 16) Reserved carparking on site was potluck, or park on the other side of the road or streets away risking fines. Owner was contacted by email on a few occasions resulting in one return email offering promises of further investigation and apologies, but no forthcoming response on any of these issues until the last day. We had no alternative but to vacate these premises losing a large sum of money, due to the appalling conditions, especially the lack of confidence in safety and security at this site. The grounds are accessible to anyone. Visiting family were also shocked at these conditions so we stayed with them in their condo 2 nights and the welcome safe haven of the Holiday Inn Express which offered pristine white sheets/towels/breakfast for 2 nights (cannot highly recommend enough and staff exceeded our expectations to make our stay as enjoyable and comfortable as possible, without any requests). This falsely advertised "luxurious accommodation" (i.e. Kona Islander Inn) compared to other accommodation in the area that priced comparatively is one to avoid at all costs. It is clear no inventory is done on these premises regarding maintenance, the room required a pest exterminator to eradicate the insect life that was abundant (see photos). Guests have no option but to put up with such conditions at this time, as all accommodation is booked out - the Ironman community usually block out a minimum of 10 days accommodation to secure a place to stay while training leading up to the event. We requested to be located to another room. No response. No offer of compensation as a result of the horrendous conditions with owner refusing to acknowledge any issues claiming that the room is completely maintained.A highly distressing, disappointing and never to be repeated experience. Just don’t even consider here for your own mental and physical wellbeing.

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• User:Sherry J

  Trip type:

  Location, location

  05 Dec 2024

  small and outdated, but everything works. Sheets and towels are nice. Parking later in the evening can be a problem, once we had to park across a very the street at the back of the building. this condo is all about location, walk out your door to food, bars and shopping.