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The Westin Hapuna Beach Resort

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The Westin Hapuna Beach Resort

locationKawaihae, Hawaii - The Big Island - HI

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About The Westin Hapuna Beach ResortAbout The Westin Hapuna Beach Resort

Location

This hotel is situated on sunny Kohala Coast, fronting a natural, award-winning white sandy beach and nestled into Hapuna's bluffs, where natural artesian springs bubble around.

Facility

351 non-smoking rooms are available to guests in a 9-storey main building and a 5-storey auxiliary building. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (for a fee) provide all the essentials for a comfortable holiday. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. The resort offers an extensive outdoor sport and leisure programme, which includes cycling/mountain biking, beach volleyball, volleyball, fishing and horse riding. For a fee, guests can also enjoy tennis and golf. Water sports available at the resort include windsurfing, canoeing, sailing, catamaraning, kayaking, snorkelling and diving. A wide range of indoor sporting activities are also offered, for example table tennis, billiards, yoga and callisthenics or, for a fee, a gym and aerobics. A spa, a sauna, a steam bath and a beauty salon are included among the wellness options. For an additional fee, massage treatments are also available. Additional leisure activities include an entertainment programme, a kids' club and live music.

Meals

Various dining options are available, including a breakfast room, a café and a bar. Delicious specialities await guests in 6 non-smoking, air-conditioned restaurants. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The complex also offers special catering options.

Payment

The resort accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at The Westin Hapuna Beach Resort Amenities at The Westin Hapuna Beach Resort

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Beach Volleyball

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      Billiards/Snooker

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      Canoe

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      Catamaran

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Horse Riding

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Surfing

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      Table Tennis

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      Tennis

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      Water Skiing

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

0 m

Centre

20 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2518

Very Good

1344

Average

423

Poor

211

Terrible

137

Recent Reviews: 4633

  • User:Lauren Y

    Trip type: Couples

    Relaxing Couples Getaway

    rating03 Jun 2026

    The resort was well maintained immaculate care over the entire resort. My husband and I went for babymoon and had incredible experience. Highly recommend! Marriott Hotels, Owner at The Westin Hapuna Beach Resort, responded to this review Aloha laureny480,Thank you for the kind review and for choosing The Westin Hapuna Beach Resort for your babymoon. Maintaining a fresh and well-maintained property is at the heart of our hospitality philosophy, and we are delighted to have met your expectations. It was a pleasure helping you relax and renew before your little one arrives, and we hope to see you again soon. We wish you all the best during this exciting time.Mahalo,Westin Hapuna Team

  • User:Allen C

    Trip type: Couples

    Anniversary trip

    rating03 Jun 2026

    Six days at the Westin Hapuna Beach. The staff was very friendly and accommodating. The hotel facilities were in really good shape considering how old they are. The breakfast buffet at the hotel was very good and always kept nicely stockedThe only downside to the hotel was how far it took to get to the beach people with mobility issues that want to hang out on the beach should not come to this resort I found the Internet to be a very good speedHousekeeping was also very efficient and cleaned our room every day regardless of when we left it Marriott Hotels, Owner at The Westin Hapuna Beach Resort, responded to this review Aloha Guest,We understand the importance of the details that make up an enriching stay, and we are pleased to know you loved your time with us. It is wonderful that our thoughtful associates left a lasting impression, and the great service you received from our housekeeping team. We endeavor to go above and beyond to ensure our guests have a memorable experience. Your compliments are not only rewarding but also encouraging. We are also happy you liked our excellent amenities and breakfast buffet. However, we regret the concern you had with the location of the beach and appreciate all your comments. Mahalo for choosing The Westin Hapuna Beach Resort to celebrate your anniversary with us. It would be an honor to host you both again when you return to Hapuna Beach. Have a wonderful day, and travel safely.Mahalo,Westin Hapuna Team

  • User:gsj66

    Trip type: Couples

    beautiful Hawaiian experience

    rating28 May 2026

    This was a lovely hotel, clean, beautiful beach, nice staff, and an overall 10/10 stay. Marriott Hotels, Owner at The Westin Hapuna Beach Resort, responded to this review Aloha Valued Guest,We are happy to know you had a pleasant stay with us and enjoyed the service of our associates! It is always nice to hear how much our guests love our beautiful property and can take advantage of the beach and relaxing accommodations. Mahalo for choosing The Westin Hapuna Beach Resort; we look forward to providing another uplifting experience in the future.Mahalo, Westin Hapuna Team

  • User:Russell E

    Trip type: Couples

    5 out of 5 stars

    rating27 May 2026

    This place is over the top! Service A+, GORGEOUS views. I think all rooms are ocean facing, some just closer or higher. So quiet at night and you can see lots of stars. Nice gentle beach. Luxury rooms. Only complaint there was a 6.0 earthquake! Haha Marriott Hotels, Owner at The Westin Hapuna Beach Resort, responded to this review Dear Guest,Thank you for mentioning the pleasant interactions you had with our team during your time with us. They work hard to make each guest’s visit exceptional; therefore, we appreciate the recognition of their efforts. It is also nice that you loved the amazing views and outstanding accommodations. We are especially happy you liked our private beach. However, we regret that your stay was impacted by unforeseen circumstances. Our team is working diligently to maintain the best possible experience for all of our guests, and we are grateful for your understanding. Thank you once more for choosing The Westin Hapuna Beach Resort. We hope to welcome you again soon.Mahalo,Westin Hapuna Team

  • User:Travelgirl333333_11

    Trip type: Couples

    Not a room with a view !

    rating23 May 2026

    Real pros and cons here! We had stayed at the Hapuna many times when it was a Prince property. Amazing setting on the best beach. The building is solid so the rooms are pretty quiet, but it was run down, so we were very excited to go back now that it is a Westin property. The rooms are fine/standard Westin, and the pool upgrades and improved restaurants are a plus. BUT if you care about an ocean view be aware that the front row building closest to the Mauna Kea were sold as a condo building, and the roof is now light with air conditioning vents etc. Our premiere ocean view (on the 8th of 9 floors) had a strip of ocean, but the ugly roof kinda ruined it. The staff was very understanding and we're able to move us to the other side of the building. This is just very sad as it hurt the amazing view of so many rooms, and this beach is epic. Hopefully, they can plant a roof garden or something to improve this.Staff overall very friendly and helpful and for Hawaii it was a good value, except the expensive daily self park fee on top of the resort fee, which should be reconsidered. Marriott Hotels, Owner at The Westin Hapuna Beach Resort, responded to this review Aloha Guest,We are delighted that you are a regular guest, and appreciate you taking the time to share your perspective with other travelers. We are glad you enjoyed your overall time with us and that you liked our private beach as well as our premium amenities. It is also great that you loved our dedicated associates. We want our guests to feel inspired and recharged and to leave feeling better than when they arrived. Therefore, we regret that you felt our accommodations needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our resort. We hope you will consider us again the next time you are in the area.Mahalo,Westin Hapuna Team

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