Hilton Garden Inn Houston/The Woodlands

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Hilton Garden Inn Houston/The Woodlands

The Woodlands, Houston - TX

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About Hilton Garden Inn Houston/The Woodlands About Hilton Garden Inn Houston/The Woodlands

Location

This hotel is located near the international corporate headquarters for many important companies. Market Street and its shops are around 800 m away, the city centre is some 1 km, the Woodlands Convention and Visitors Bureau is around 2 km and it is roughly 6 km to the Woodlands Children's Museum. It also offers easy access to sports facilities including swimming, soccer, baseball, golf and tennis. Within walking distance of the hotel guests will find several area attractions, shopping and fine dining venues, including Cynthia Woods Mitchell Pavilion, miles of hike and bike trails and award-winning golf clubs. Further attractions in the area include Splashtown (around 13 km) and Mercer Arboretum & Botanic Gardens (about 21 km). Houston is roughly 35 minutes' drive and it is approximately 35 km to Houston Airport.

Facility

The hotel has a lift and features 117 rooms. Check-in and check-out are possible at any time at the reception desk. Amenities include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket, are great for shopping or just browsing. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a transfer service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A desk is provided. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. The wide range of activities offered at the hotel ensures that there is something new to do every day, including tennis, basketball, golf and horse riding. Water sports enthusiasts can enjoy water skiing and jet skiing. Guests can enjoy a wide range of indoor sports, including a gym, billiards, bowling, callisthenics and aerobics. A wellness area with a spa is available at the hotel.

Meals

The dining area includes a restaurant (with high chairs) and a bar. Breakfast and a set dinner menu offer culinary delights every day. Staff are also happy to provide children's meals.

Payment

All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.

Amenities at Hilton Garden Inn Houston/The Woodlands

Facilities
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  24-hour check-in
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  Air conditioning
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  Bar(s)
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  Car Park
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  Cloakroom
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  Conference Room
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  Disability-friendly
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  Games room
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Newspaper kiosk
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  Pets
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  Restaurant(s)
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  Restaurant(s) with high-chairs
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  Room Service
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  Shops
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  Small supermarket
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  TV Room
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  Wifi
Hygiene
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  CleanStay (Hilton)
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Set menu dinner
Sport/Entertainment
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  Aerobics
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  Basketball
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  Billiards/Snooker
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  Bowling
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  Golf
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  Gym
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  Horse Riding
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  Jacuzzi
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  Jet Skiing
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  Number of Pools
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  Outdoor Pool(s)
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  Sun terrace
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  Tennis
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  Water Skiing

Location

Around this property:

Shopping opportunities

800 m

City Centre

1.1 km

Tourist Centre

2 km

Golf Course

2.7 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

436

Very Good

205

Average

Poor

Terrible

Recent Reviews: 807

User:krcarroll65
Trip type: Solo travel
Just fine, but ...
12 Dec 2025
This hotel itself is just fine. Clean and comfortable. My only complaint was $16 a day for parking when the parking lot was just a regular hotel parking lot. And fairly empty, actually. $16 for the breakfast buffet also seemed high for what nearby hotels offer free-of-charge. It felt like a money grab for a mid hotel. But it was nice, safe, and a good location. General Manager, Agency / Consultant at Hilton Garden Inn Houston/the Woodlands, responded to this review Thank you for sharing your feedback. We’re glad to know you found your room comfortable and appreciated the convenient location. Your comments on parking and breakfast pricing are important, and we’ll review them with our team as we look for ways to enhance the guest experience. We appreciate your perspective and hope to welcome you again in the future.
User:malik s
Trip type: Business
No wifi since 5-7 days , no solution, when ever asked got told that they are fixing it .
23 Sept 2025
No wifi since 5-7 days , no solution, when ever asked got told that they are fixing it . Big trouble to do office work without Wifi . Really worst experience of the basic services in this hotel . General Manager, Agency / Consultant at Hilton Garden Inn Houston/the Woodlands, responded to this review mr_shafqat, thank you for sharing your experience. The team understands how essential internet access can be, especially when traveling for work. Please know your feedback is valued, and we would appreciate you contacting me directly so we may discuss further and make things right.
User:ctcv
Trip type: Family
Needs a refresh for the room charge
01 Jun 2025
The hotel is run down. Breakfast was horrible. There is no service you have to set the table yourself for a buffet charge of $18. I was served cold made to order $18 French toast served with no syrup and no silverware. My child got hot pancakes but not his meat side my husband had already finished his breakfast and went back to the room because it took ridiculously long. Never asked if anyone would like a beverage. We should have ordered DoorDash would have been faster and hotter. You have to pay $15 for parking which is hidden. I didn’t even have a vehicle. I’m a diamond member and get a breakfast credit yet they don’t honor it. We were here for a concert had it booked for our next concert have canceled going back to the Westin. General Manager, Agency / Consultant at Hilton Garden Inn Houston/the Woodlands, responded to this review ctcv, thank you for taking the time to share your feedback. I appreciate your detailed comments and understand that aspects of your visit, especially your morning meal experience and billing concerns, did not meet your expectations. Your observations are important to me, and I am committed to making every effort to enhance guest satisfaction. I personally welcome all guests and strive to ensure that loyalty program benefits are applied appropriately.
User:Doug W
Trip type: Family
Very good Front Desk Service!
30 Nov 2024
Due to circumstances beyond my control I had to make a last minute cancellation. The front desk manager, Rakesh, was very helpful and understanding and I can't thank him enough. His outstanding service ensured that I will be using this hotel in the future! General Manager, Agency / Consultant at Hilton Garden Inn Houston/the Woodlands, responded to this review E9350VJdougw, I'm delighted to hear you appreciated the exceptional service provided by Rakesh. It's wonderful to know that his assistance has made you a future guest at Hilton Garden Inn Houston The Woodlands. I look forward to welcoming you again!
User:mariarschoen
Trip type: Business
Overpriced Dive
07 Sept 2024
The good is the rooms are decent size for a boutique or low end hotel in a Hilton chain. The bad is it’s like an air bnb you need to bring your own toilet paper. The water pressure is so bad you can’t wash the soap out of your hair. The toilets squeal. The elevator is slow. You can pay $18 for the same free breakfast offered at most Hiltons. You pay for parking too. Overall just book a lower end Hilton save $150 and you will be much happier. If location is what you are after there are other hotels nearby maybe try Marriott. I would never stay here if I didn’t have to. It’s an old outdated sort of smelly dive. If you have to stay skip breakfast and go to McDonald’s the food will be better. General Manager, Agency / Consultant at Hilton Garden Inn Houston/the Woodlands, responded to this review mariarschoen, thank you for sharing your thoughts. It seems there were several aspects of your stay that did not meet your expectations. The team always strives to provide a pleasant experience and appreciates your input as it helps to identify areas needing improvement. Please contact us so we can discuss further and make things right. We'd love to personally take care of you the next time you are back in The Woodlands. Please do not hesitate to reach out directly. Your feedback regarding amenities and services will be taken into consideration for future enhancements.

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Hilton Garden Inn Houston/The Woodlands

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Rooms

Sport

Meals

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