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Hyatt House Houston/Energy Corridor

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Hyatt House Houston/Energy Corridor

locationWest Houston/Energy Corridor, Houston - TX

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About Hyatt House Houston/Energy CorridorAbout Hyatt House Houston/Energy Corridor

Location

This hotel welcomes guests in Houston.

Facility

The hotel has a lift and features 116 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The hotel offers various facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a king-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave, a tea/coffee station and a dishwasher. There is also an ironing set and a trouser press. A telephone, a TV, a radio, a CD player, a DVD player, a plug adapter, an alarm clock and WiFi (no extra charge) ensure optimal comfort. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics and a spa. Activity coordinators organise an entertainment programme for adults and children.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hyatt House Houston/Energy Corridor Amenities at Hyatt House Houston/Energy Corridor

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Mandatory mask-wearing

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Golf

    • -

      Gym

    • -

      Jacuzzi

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sun loungers

    • -

      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

219

Very Good

88

Average

56

Poor

26

Terrible

72

Recent Reviews: 461

  • User:robertcrandall8

    Trip type:

    Excellent extended stay

    rating23 Apr 2024

    Moving overseas and needed a place to stay until we finished our documents. Good location excellent staff as we had a number of special needs which were handled well and with good spirits

  • User:William B

    Trip type:

    Tired, dirty and old hotel, needs major clean up and improvements

    rating10 Mar 2024

    We only stayed one night as we went to the Houston Rodeo. This hotel is not up to Hyatt standards. The pictures look amazing but the hotel is not. Our room was large and the size was fine but it needs updating and a thorough cleaning. Rust and mold on the shower head. Rust and dirt on air returns to furnace. The sofa sleep arms were dirty. The fan in the bathroom ran all the time. The finish on the mirror is coming off. The AC panel in the shower is rusting and is not flush to the ceiling. There was mold in the shower. The hotel is on the surface drive of I-10 so it is noisy. The outside of the rear unit (there are two detached sections to this hotel) needs power washing and paint. This was a last minute trip and I did not check prior reviews or I would not have stayed here. The staff was friendly but there is nothing they can do about all this. The beds were hard and the sofa sleeper is not comfortable. I am a Hyatt member and like the Hyatt House in general. This is a management issue and needs to be addressed or the brand name will suffer

  • User:Evayha

    Trip type:

    Not what was expected

    rating04 Mar 2024

    Room reserved was not available. Was not notified and instead told "it will be ready in 30 min". After waiting patiently for some time, followed up about room and then told its not available. Hotel was subpar. Very disappointed!

  • User:marlisha88

    Trip type:

    Would not recommend nor would I consider coming back

    rating25 Feb 2024

    Worst experience ever, no sleep at night due to the freeway being right next to room. Breakfast was subpar, only good thing were the omelettes. General Manager Sheena treated guests as children…kicked part of my family out because of another guests child that she assumed was ours because her staff took pictures and sent to her. Washers hardly worked, same washer still had old water and no maintenance done for weeks. We had to air dry all of our clothes one day because the dryers would not work at all.

  • User:bojackson63044

    Trip type:

    Did not provide room paid for

    rating18 Feb 2024

    Booked 2 bedroom king suite for family of 4 adults and an infant, was put in a regular room with 2 double beds. Had to check out and move to the Residence Inn the next day. On checkout, I requested for the manager to refund me and still have not been contacted a week after checkout.

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