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Royal Sonesta Houston Galleria

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Royal Sonesta Houston Galleria

locationGalleria area, Houston - TX

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About Royal Sonesta Houston GalleriaAbout Royal Sonesta Houston Galleria

Location

This stylish, upscale hotel has the finest amenities and is located one block from the Galleria Mall in uptown Houston.

Facility

The holiday village welcomes guests in a 23-storey building with a lift and 485 non-smoking rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The complex offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, room service, a laundry service and a hotel shuttle bus. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, a games console, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sport

Even in cool weather, guests can swim a few laps in the heated outdoor pool. A sun terrace, sun loungers, and parasols are available. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the complex offers golf. The fitness rooms are perfect for a comprehensive workout. There is a wellness area with a spa, a sauna, hydrotherapy treatments and a solarium. Subject to charge: massage treatments.

Meals

Various dining options are available, including a dining room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A continental breakfast buffet guarantees a great start to the day. A delicious and varied buffet is freshly prepared at breakfast, and a set menu can be ordered at lunch and dinner. Diet meals and children's meals can be prepared on request. The holiday village also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Royal Sonesta Houston Galleria Amenities at Royal Sonesta Houston Galleria

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Golf

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      Gym

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Centre

1.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1259

Very Good

426

Average

127

Poor

59

Terrible

57

Recent Reviews: 1928

  • User:Alan M

    Trip type: Business

    ALMA IS AWESOME!

    rating08 Jun 2026

    The hotel is fine. Terrible air conditioning in rooms. every night it ceased to work. too hot to sleep. ONE GREAT THING HOWEVER: Alma the waitress in the main restaurant is really terrific! We had been there last year. She remembered us and took great care to be sure we were happy. Guest Services, General Manager at The Royal Sonesta Houston Galleria, responded to this review Dear Alan,Thank you for sharing your experience with us. It is disappointing to hear that the air conditioning in your room was not up to par, causing discomfort during your stay. We appreciate your patience and understanding in the matter. On a positive note, it is wonderful to know that Alma made such a memorable impact on your experience at the restaurant. Her attention to detail and care for our guests truly exemplifies our commitment to service. We look forward to welcoming you back and providing an improved stay.Sincerely,Toya BerryDirector of Front OfficeThe Royal Sonesta Houston Galleria

  • User:Bernard B

    Trip type: Family

    Fantastic service

    rating28 May 2026

    Had a really great experience staying at the Royal Sonesta. I would like to highlight “Alma” who works in the hotel restaurant (Ara). Such an amazing person. She was so attentive with me and my family whenever we would come to eat breakfast. Always gave us what we asked for, she’s super friendly and has an excellent sense of humour. Such a professional at her job. I would like to personally thank Alma for her service. Because of Alma I will be back to stay at the Royal Sonesta. Guest Services, General Manager at The Royal Sonesta Houston Galleria, responded to this review Dear Bernard,Thank you for sharing your wonderful experience with us. Alma will be thrilled to hear your kind words about her exceptional service. We are glad she made such a positive impact on your stay. Your compliments about her attentiveness and friendly nature truly embody the warm hospitality we aim to provide. We look forward to welcoming you and your family back for another memorable visit.Sincerely,Toya BerryDirector of Front OfficeThe Royal Sonesta Houston Galleria

  • User:Road787001

    Trip type: Friends getaway

    Great service

    rating28 May 2026

    Had a great time at the Royal Sonesta. It's in a great location across the road from the Galleria shopping mall and close to lots of lounges and bars. The staff have been great and made us feel very welcome. Alma who works in their Ara restaurant has looked after us very well. Always greets us with a big smile and great service when we would go down for our breakfast Guest Services, General Manager at The Royal Sonesta Houston Galleria, responded to this review Dear Road787001,Thank you for sharing your delightful experience with us! It's wonderful to hear that our location added to your enjoyment and that you appreciated the convenient access to the Galleria shopping mall and local entertainment options. We are thrilled that you felt welcomed by our team. Alma will be especially pleased to know her attentive service and warm smile made a positive impact on your stay. We hope to welcome you back soon for another great visit.Sincerely,Toya BerryDirector of Front OfficeThe Royal Sonesta Houston Galleria

  • User:Raghad H

    Trip type: Friends getaway

    Thank You, Alma, for the Great Service

    rating23 May 2026

    I had a wonderful experience at the restaurant thanks to Alma. She provided outstanding hospitality from the moment we arrived. She was welcoming, attentive, professional, and made sure everything was perfect throughout our visit. Her kindness and positive attitude truly made the experience enjoyable. Thank you, Alma, for the excellent service — we will definitely be coming back! Guest Services, General Manager at The Royal Sonesta Houston Galleria, responded to this review Dear Raghad,Thank you for sharing your delightful experience at our restaurant. We are thrilled to hear that Alma made such a significant impact on your visit with her outstanding hospitality. Her welcoming and professional demeanor truly embodies the spirit of our team. Knowing that her kindness and positive attitude made your experience enjoyable is wonderful to hear. We look forward to welcoming you back soon!Sincerely,Toya BerryDirector of Front OfficeThe Royal Sonesta Houston Galleria

  • User:Joe H

    Trip type: Business

    Going through Extra Mile

    rating20 May 2026

    I stayed at the Royal Sonesta while traveling for business the other week. After the airline lost my luggage and my flight experienced a crazy amount of turbulence, I arrived at the hotel to find my room had also been over booked. Daniel Melendez at the front desk not only found me a proper room but also sent me a bottle of prosecco, fruit tray and a hand written note apologizing for the inconvenience. When I arrived back at the hotel from work, it really made my day to find that someone had gone the extra mile to improve my travel experience. Thank you! Guest Services, General Manager at The Royal Sonesta Houston Galleria, responded to this review Thank you for sharing your experience. It’s wonderful to hear that our team member, Daniel Melendez, could enhance your stay after such a challenging travel day. We strive to make each guest feel special, and it’s rewarding to know that the extra touches made a difference to you. Your positive feedback encourages our team to continue delivering exceptional service.Sincerely,Toya BerryDirector of Front OfficeThe Royal Sonesta Houston Galleria

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