The Westin Galleria Houston

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The Westin Galleria Houston

Galleria area, Houston - TX

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About The Westin Galleria Houston About The Westin Galleria Houston

Location

This hotel is situated in the upper part of Houston, in a popular and convenient district. It forms part of the famous Galleria Mall.

Facility

The hotel welcomes guests in a 24-storey building with a lift and 487 rooms. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a childcare service, a car hire service, room service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The pleasantly warm water of the pool complex, which includes 2 outdoor and indoor pools, guarantees comfortable swimming. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. The sun loungers are perfect for soaking up some sun. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, bowling and aerobics. A spa and hydrotherapy treatments are available in the wellness area. Children are well looked after in the kids' club.

Meals

Various dining options are available, including a café and a bar. Delicious specialities await guests in 3 non-smoking, air-conditioned restaurants. A continental breakfast guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at The Westin Galleria Houston

Facilities
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  24-hour check-in
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Cloakroom
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Garage
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  Hairdresser
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  Hotel Safe
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  Kids Club
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Newspaper kiosk
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  Pets
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  Restaurant(s)
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  Restaurant(s) with non-smoking area
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  Room Service
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  Shops
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  Small supermarket
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  Wifi
Hygiene
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Continental Breakfast
Sport/Entertainment
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  Aerobics
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  Billiards/Snooker
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  Bowling
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  Gym
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  Heated Pool(s)
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  Indoor Pool
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  Jacuzzi
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  Number of Pools
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  Outdoor Pool(s)
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  Sun loungers

Location

Around this property:

Centre

15 km

User Rating & Reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

427

Very Good

402

Average

240

Poor

102

Terrible

Recent Reviews: 1247

User:Mandy F
Trip type:
Terrible customer service from a terrible front desk manager.
14 Nov 2025
Booked a room for my two young kids. I am a Marriott ambassador member and travel ALOT. The front desk manager Amy was TERRIBLE. Check in was such a hassle I completely cancelled my reservation and...
User:em_be53
Trip type:
Short transit stay
08 Nov 2025
We stayed here 2 nights on the way to California from Florida as we had to come through the United IAH hub. Hotel was comfortable. We stayed on a high floor with great views and had a large room and...
User:sharkatac9
Trip type:
Marriott Is Long Gone
19 Oct 2025
Below adequate front desk service, staff not sure of how to check in guests, not able to work the mobile key system. Offered feather or foam pillows during reservation, asked for feather pillows...
User:Joe F
Trip type:
Great Time at Westin
11 Sept 2025
Great time was had by all parties. Enjoyed the amenities and the room. 100 characters is excessive. Xxxxxxxxxxxxxxxxxxx

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The Westin Galleria Houston

Location

Facility

Rooms

Sport

Meals

Payment

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