Red Roof PLUS Jacksonville - Southpoint

Name: Red Roof PLUS Jacksonville - Southpoint
Address: 6969 Lenoir Avenue E, Jacksonville Area - FL, united-states
Telephone: +44-204-505-9777
Rating: 4.2

City Area, Jacksonville Area - FL, United States

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About Red Roof PLUS Jacksonville - Southpoint

location

This hotel is located in Jacksonville. St. Johns town centre, which is just under 7 km away, and Jacksonville Municipal Stadium are area attractions, as is the Museum of Science and History. Another area point of interest is Theatre Jacksonville.

facility

127 rooms and 4 suites are located on 5 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a safe, a cash machine and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park. Further services and facilities include medical assistance, a laundry service and a coin-operated laundry. A fax machine is available for guests' business needs.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a king-size bed or a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a games console, an alarm clock and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

Guests can enjoy a selection of sport and entertainment options. Guests can enjoy a refreshing swim in the outdoor pool area. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. After an eventful day, guests can work out and recharge in the gym.

meals

Various dining options are available, including a café and a bar.

Amenities at Red Roof PLUS Jacksonville - Southpoint

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Conference Room
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  Internet access
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  Room Service
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  Pets
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  Elevator/ Lift
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
Common Area
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  Sun Deck
General Services
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  Doctor on call
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  First-aid services
Meals
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Fridge
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  TV
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Events

Location

Around this property:

Centre

14000 m

Airport

37000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 113

User:FloJason
Trip type: Solo travel
Convenient
07 Jul 2026
clean comfortable stay. everyone was welcoming and friendly. right off the interstate. great place for a basic stay under a hundred bucks
User:karlene b
Trip type: Couples
Uncomfortable dirty old dated
04 Jul 2026
You get what you pay forMy fiancé and i decided to take a mini vacation for the 4july 2026 and booked this hotelThe good thing about this place was price and location and thats where it stopsWe got a room average sized ,bathroom was dated toilet was old and the mini fridge wasnt working so they moved us into another roomThis time the sink wasn’t draining water properly and the sink was old and nasty maintenance did somewhat fixed it but water wasn’t draining properlyLets talk about the king size bed again old and the mattress felt like it was from the 70’s bcuz who sleeps on an old sinked in spring mattress in 2026 in a hotel we woke up so terrible backachesNow the pillows omg was as flat as a pancake and that was also uncomfortableThe floor was nasty dirty stickyish with red stains and the pieces of carpet next to the bed was disgusting thank goodness i had my flipflops onThere wasn’t any bodywash and the bath soap was enough to wash our feet lolThe towels were not large enough for my fiancé and the washcloths had some yellow spotsThe room smelled musty and old its very old dirty and runned downThe plus side was the price and location and it was actually very quiet for a july 4 weekend the noise level wasn’t bad but then we couldn’t sleep with that mattress and pillowsI will never ever recommend this hotel unless people like old runned down amenitiesSo again you pay a very cheap price and thats the kinda room and amenities you’re gonna get…that was our first and last time there. Madison Velian, Marketing at Red Roof Plus+ Jacksonville - Southpoint, responded to this review Dear Karlene B,Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Jacksonville - Southpoint. We appreciate you bringing these issues to our attention, as it allows us to address any concerns and continually improve the guest experience. We regret to hear that your stay did not meet your expectations.While we aim to align our guests with affordable, value-driven lodging, we understand your disappointment and hope you will consider giving our brand another opportunity to serve you in the future. Thank you again for your business and for the valuable feedback. We hope you and your fiancé had an enjoyable 4th of July weekend overall.Very truly yours,JarickRed Roof Management RediResponse Specialist
User:FloJason
Trip type: Business
Convenient
19 Mar 2026
Clean basis room. staff was friendly. great location Madison Velian, Marketing at Red Roof Plus+ Jacksonville - Southpoint, responded to this review Dear FloJason,Thank you for taking the time to share your feedback following your stay at the Red Roof PLUS+ Jacksonville - Southpoint. We're delighted to hear that you found our location convenient and that our staff provided friendly service. It's wonderful to know that you appreciated the cleanliness of your room as well. We aim to provide you with an exceptional experience at Red Roof. The staff and I would love to provide you with another comfortable stay in the future.Sincerely, Hannah Red Roof Management RediResponse Specialist
User:Kuliev M
Trip type: Business
Horrible torture!!!
29 Nov 2025
DANGEROUS!!!Catastrophic disgusting dangerous and filthy "hotel"!!!Shameless management charging money for dirty black from dirt blankets, pillow are not a pillow, just a mass of something, BLACK MOLD all over the bathroom, filthy AC, strong smell of a weed, carpets and walls and stained!!!!!It's very dangerous to stay in this place! Unhealthy and just dangerous!!!!Dirt and filth is all over!!!!I never seen so much disrespect to a human being than in this Red Roof Plus "hotel"!!!!And red roof is charging money for that filthy staying!!!!And Priceline, Expedia and Booking having this filthy place in search!!!! Those booking platforms are committing a crime by misleading and misinforming, not verifying the conditions of hotels!!!I wanted to cancel my trip the same minute as I saw the room, but Priceline was going to charge me a penalty!!! Unbelievable!!!!I am reporting you to a Health department and Hotels Association!!!!Shame on Red Roof!Shame on inspectors who let this place still running their filthy business!!!!Disgusting!HEALTH IS AT JEOPARDY!!! DANGEROUS!!! Madison Velian, Marketing at Red Roof Plus+ Jacksonville - Southpoint, responded to this review Dear Kulievm,We are sorry to hear your recent experience at the Red Roof PLUS+ Jacksonville - Southpoint did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback.Sincerely,HannahRed Roof Management RediResponse Specialist
User:Jennifer R
Trip type: Couples
Save your money!!!!
19 Aug 2025
What happened!?!? My boyfriend and I stayed here quite often back in the end of 2024 and several times in the beginning of 2025 and everything was mostly great, so, passing back through again now in August and it all went to crap! I don't even know where to begin. First, the room appears dingy upon walking in THEN the water pressure is NON EXISTENT so it takes an hour to get my hair completely wet! The AC is busted and loud ASF, I'm not entirely sure if it's actually cooling the room down or not. Onto the bed! OMG the bed is HORRIBLE, NOT comfortable AT ALL, in fact, and this is no exaggeration, we were sleeping on a queen blow up mattress the last two nights and I'm wishing I was on it again tonight! The pillows are nothing but probably a layer of old rolled cotton like is used in doctor's offices and stuffed inside an old dirty a$$ pillow case! Horrid! Let's see...what else...I'm not sure when it was cleaned last (the room) but I was afraid to even sit my own face soap on the side of the bathtub for fear of picking up something's nast and I wouldn't even walk barefoot in here it's that sketchy. It's going on 5 am now and the AC is still TRYING to get up to 67 degrees, it sounds like it's trying to die. I hate complaining, but this is definitely NOT as good as it was not that long ago. I'm not sure what happened, but it's WAY WORSE and I certainly do not recommend this hotel anymore AT ALL! the price we paid which was just over $80 was a HUGE RIP OFF and I'm livid over it. I'm contemplating going down to sleep in the car! TOTAL WASTE OF MONEY AND TIME AS WELL AS PRECIOUS SLEEP and we've got 11 more hours on the road tomorrow! I mean TODAY!!! Madison Velian, Marketing at Red Roof Plus+ Jacksonville - Southpoint, responded to this review Dear Jennifer, Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Jacksonville - Southpoint. Please accept our sincerest apologies for the condition of your room while you were with us. Please know that at Red Roof we always try to provide all our guest with the best experience.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for your comments and we hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. Very truly yours,AnthonioRed Roof Management RediResponse Specialist