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Ambassador Hotel Kansas City, Autograph Collection

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Ambassador Hotel Kansas City, Autograph Collection

locationDowntown, Kansas City - KS

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About Ambassador Hotel Kansas City, Autograph CollectionAbout Ambassador Hotel Kansas City, Autograph Collection

Location

This hotel is located in Kansas City.

Facility

The hotel has a lift and features 43 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include medical assistance, room service, a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi are provided as well. A turndown service provides guests with additional comfort in the evening hours. Bathrooms are equipped with a shower. A hairdryer, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a gym, aerobics and massage treatments. Activity coordinators organise an entertainment programme for adults and children.

Meals

The dining area includes a restaurant and a bar. A fortifying breakfast is served daily. Alcoholic beverages are available.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Ambassador Hotel Kansas City, Autograph Collection Amenities at Ambassador Hotel Kansas City, Autograph Collection

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

    • -

      Room Service

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      Shops

    • -

      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

    • -

      Massage

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

460

Very Good

104

Average

38

Poor

9

Terrible

14

Recent Reviews: 625

  • User:Carter M

    Trip type: Business

    Banquet Staff Service

    rating28 Mar 2026

    Mona and the rest of the banquet staff served us greatly! Very impressed with the hospitality.

  • User:Justin D

    Trip type: Business

    Mona and Kenneth

    rating27 Mar 2026

    Everything from Kenneth who checked us in to Mona who was in charge of the catering our week there was nothing short of amazing. Don’t get me wrong the entire staff was great but these two were the shining stars of our experience at the Ambassador in Kansas City Missouri. Kenneth was extremely polite and well spoken and friendly as can be and Mona went above and beyond her catering to make sure we felt like family. I would definitely recommend a stay there. 10/10 with absolutely nothing left to be desired. Every single need was met and then some.

  • User:Marty T

    Trip type: Business

    Best hotel I've ever been to

    rating27 Mar 2026

    We had a great time,when ken met us at the front desk he was so awesome. Mona,jaja and Mia were amazing. We never had to look for anything the got it and said no worries. I would always stay again.

  • User:A T

    Trip type: Couples

    Location, Location, Location

    rating13 Mar 2026

    A few years ago we stayed at the Ambassador so we returned. It was a short walk to the T-Mobile Center.When we checked in we and the fellow before us were not offered a blueberry lemonade that was prepared and on the table behind the desk. When we came to the desk the second day, the lady poured glasses for us and it was refreshing. The hotel no longer provided a driver to take guests a short distance to an event or restaurant and they no longer made the warm cookies that were there for guests as they went to their rooms for the night.We had some difficulty with the safe in the first room. Dominick/Dominique (not certain of the spelling) came to the room twice to repair it but finally was gracious and had the hotel find another room for us. He remembered us at theT-Mobile Center and reached out us. He was also at the elevator when we checked out and spoke with us. He should be promoted!Being on the top floor did have an issue. We had to turn the hot water on for 5-10 minutes before the hot water got to the sink or the shower. Notes:One robe per room with no slippersBring lotion or other necessities because what was there was very smallQuiet rooms with comfortable bedNo turndown serviceWater bottles were suppliedClean room was appreciated Oscar Grijalva, Guest Services / Front Office at Ambassador Hotel Kansas City, Autograph Collection, responded to this review Thank you for taking the time to share your detailed review and for returning to the Ambassador Hotel Kansas City. We’re glad you appreciated the convenient location near the T-Mobile Center, the quietness of the rooms, and the comfort and cleanliness provided during your stay. It’s also wonderful to hear about Dominick/Dominique’s efforts in assisting you and ensuring your experience was memorable; your kind words about his service have been noted.We’re sorry to hear that some aspects of your visit did not meet your expectations. Your comments about changes to offerings such as the blueberry lemonade, the absence of turndown service and complimentary cookies, as well as the challenges with amenities like the safe, water temperature, and room provisions, are genuinely heard. Please know we value receiving feedback like yours.We appreciate you sharing your observations and hope your stay had its highlights despite these issues. Thank you again for choosing our hotel.

  • User:MississippiMama17

    Trip type: Couples

    Last minute score in KC!

    rating30 Nov 2025

    We were not planning to stop on KC, but got stuck in a a snow storm on I-35. We have a dog and it’s always a gamble to find something comfortable, road convenient and pet friendly. The Ambassador added great character to the mix! Super spacious room and unique property. Responsive and friendly staff, valet and front desk especially. Loved the huge bathroom with the motion sensor under the sink. Oscar Grijalva, Guest Services / Front Office at Ambassador Hotel Kansas City, Autograph Collection, responded to this review Dear MississippiMama17, Thank you so much for taking the time to share your experience! We’re sorry to hear you were caught in that snowstorm on I-35, but we’re thrilled that your unexpected stop in Kansas City led you to us.It’s wonderful to know that our spacious rooms, unique atmosphere, and pet-friendly accommodations made your stay comfortable for you and your dog. I’ll be sure to pass along your kind words to our valet and front desk teams—they’ll be delighted to hear they made a positive impression.We’re especially glad you enjoyed the large bathroom and the motion-sensor lighting. Little touches like that are designed to make travel just a bit easier, especially on a last-minute stop.Thank you again for choosing The Ambassador. We hope your travels bring you back through KC under sunnier circumstances—but we’d be happy to welcome you anytime!

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