Super 8 By Wyndham Lenexa Overland Park/Mall Area

Recent Reviews: 359

• User:Stephen C

  Trip type: Solo travel

  Not ADA accessable.

  20 May 2026

  This facility is not accessible for persons with mobility issues. There is no elevator and all the rooms are either down a set of stairs or up one or two flights of stairs.I booked 2 nights without knowing about accessibility until I arrived. They had me in a room on the 3rd floor but moved me to the 2nd floor when pressed with my difficulty climbing stairs. As I struggled with the stairs and luggage in plain view of the desk attendant, there were no offers of assistance. The stairs to the 2nd floor did not have a handrail on the wall side but did have a difficult to grip slick wooden banister on the left side.The rooms had been renovated, however in the bathroom I discovered a 1 inch diameter hole in the tub/shower surround and the newer tile floor had not been grouted. I cut my finger on the sharp points of tile adhesive sticking up in between the tiles when trying to retrieve an item dropped on the floor. I checked out after the first night yet was charged for both nights. No other Wyndham Hotel has ever charged me for unused nights if it was necessary to leave early.Also the breakfast consisted of cold cereal, instant oatmeal, or waffles, toast , and 2 choices of juice... hardly up to Wyndham standards. Guest Relations Manager, Agency / Consultant at Super 8 by Wyndham Lenexa Overland Park Area, responded to this review Dear C9907LGstephenc, Thank you for taking the time to provide such detailed feedback regarding your stay. We are truly sorry to hear about the difficulties and frustrations you experienced, particularly concerning accessibility and safety during your visit.We sincerely apologize that the layout of the property and stair access created challenges for you and that this information was not clearer prior to arrival. We understand how stressful and physically difficult this must have been, especially while managing luggage and mobility concerns. We also regret that you did not receive the level of assistance and attentiveness you should have been offered by our staff during that situation.We are especially concerned by your comments regarding the condition of the bathroom and flooring. The issues you described with the tub surround and unfinished tile work are unacceptable, and we are very sorry to hear that you injured your finger as a result. Guest safety and room maintenance are extremely important, and your feedback will be shared immediately with the appropriate teams for review and corrective action.We also understand your disappointment regarding the billing concerns after checking out early, as well as your dissatisfaction with the breakfast selection. We regret that these aspects of your stay did not meet the expectations you’ve come to associate with Wyndham properties.Thank you again for bringing these concerns to our attention. We truly regret that your experience was not a positive one and appreciate your honest feedback, as it helps identify important areas needing improvement.

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• User:Ronald F

  Trip type: Solo travel

  Very Wonderful Place to Stay, Enjoyed Very Much.

  05 May 2026

  I enjoyed my stay very much the staff was wonderful everyone in the staff from the manager to the front desk, housekeeping, and maintenance. that breakfast from 6:00 to 9:00 very wonderful. Enjoy the quiet night got plenty of rest and sleep. Always willing to help you out with any of your needs while staying at the hotel. Definitely recommend this hotel anybody staying in Lenexa Kansas. This place is like a second home. Guest Relations Manager, Agency / Consultant at Super 8 by Wyndham Lenexa Overland Park Area, responded to this review Hi ronaldfH1226JR, Thank you so much for your wonderful and heartfelt review! We are truly delighted to hear how much you enjoyed your stay with us.Your kind words about our entire team mean so much. From management to the front desk, housekeeping, and maintenance staff, everyone works hard to provide a welcoming and comfortable experience, and it’s incredibly rewarding to know their efforts made such a positive impact on your stay.We’re also very happy to hear that you enjoyed the breakfast, had peaceful and restful nights, and found our staff always willing to assist with your needs. Creating a relaxing and supportive environment for our guests is something we take great pride in.Hearing you describe our hotel as “like a second home” is one of the greatest compliments we could receive. Thank you for your recommendation and for choosing to stay with us while visiting Lenexa, Kansas.We truly appreciate your support and look forward to welcoming you back again for another comfortable and enjoyable stay!

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• User:Quest14681167473

  Trip type: Solo travel

  Best bang for the buck

  03 May 2026

  Excellent service. Very nice people. Clean and comfortable rooms at an affordable price. Guest Relations Manager, Agency / Consultant at Super 8 by Wyndham Lenexa Overland Park Area, responded to this review Hi Quest14681167473, Thank you so much for your kind feedback! We’re truly delighted to hear that you enjoyed your stay with us.It’s wonderful to know that you experienced excellent service and found our team to be friendly and welcoming. We’re also glad that your room was clean, comfortable, and offered great value; those are all things we strive to provide for every guest.Your kind words mean a lot to our entire team, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back for another enjoyable stay in the future!

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• User:Marion E

  Trip type: Business

  In and out service

  15 Apr 2026

  Great experience ! Location near a variety of restaurants. Guest Relations Manager, Agency / Consultant at Super 8 by Wyndham Lenexa Overland Park Area, responded to this review Hi O4191BPmatione, We’re delighted to hear that you had a great experience with us and enjoyed our convenient location. It’s wonderful to know that being close to a variety of restaurants added to the enjoyment of your stay and made things more convenient for you.Your feedback is truly appreciated, and we’re so glad your visit was a positive one. We hope to have the pleasure of welcoming you back again in the future for another great stay!

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• User:Brooke A

  Trip type: Friends getaway

  Gave them a shot

  02 Apr 2026

  The staff was very accommodating, the room was clean, the breakfast was a good value, and the location is convenient. Had a nice quite 2 day stay. Guest Relations Manager, Agency / Consultant at Super 8 by Wyndham Lenexa Overland Park Area, responded to this review Hi X3767KUbrookea, Thank you so much for your kind words! We’re thrilled to hear that our staff made your stay comfortable and accommodating, and that you enjoyed a clean room, convenient location, and good-value breakfast. It’s wonderful to know you had a nice, quiet stay over your two days with us.We truly appreciate your feedback and hope to welcome you back for another relaxing visit soon!

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