Howard Johnson By Wyndham Saugerties

Recent Reviews: 691

• User:c5a68212

  Trip type: Family

  DISGUSTING

  14 May 2026

  This place smells from the second you walk in..I came down with a terrible cold after staying there. The staff is rude and the rooms are beyond dated. I found mold almost everywhere in the hotels. The middle eastern woman at the counter has an attitude and clearly has an issue accepting money. If I was you I'd avoid this dumpster fire at all costs. I'll sleep in my car next time. Guest Relations Manager, Owner at Howard Johnson by Wyndham Saugerties, responded to this review Dear c5a68212,Thank you for taking the time to share your experience. We truly appreciate your feedback, as it helps us better understand areas where improvements may be needed.Guest satisfaction is very important to us, and your comments will be shared with the appropriate management team for careful review and consideration.We are continually working to enhance the guest experience, and feedback such as yours is invaluable in supporting those efforts.Thank you again for your input, and we hope to have the opportunity to provide a more positive experience in the future.Warm regards,Guest Relations Specialist

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• User:Departure18065042902

  Trip type: Couples

  Great

  15 Feb 2026

  Pool was great and I would probably come back and it was heated Guest Relations Manager, Owner at Howard Johnson by Wyndham Saugerties, responded to this review Dear Departure18065042902,Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed the pool and especially appreciated that it was heated. It’s wonderful to know that it added to your comfort and helped make your stay more relaxing and enjoyable.Our team works hard to maintain our amenities so guests can unwind and make the most of their time here, and your kind feedback truly means a lot. We’re glad the pool left such a positive impression and contributed to a pleasant visit overall.We truly appreciate your support and are happy to hear you would consider staying with us again. We look forward to welcoming you back in the future for another relaxing and enjoyable experience!Warm regards,Guest Relations Specialist

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• User:Miki O

  Trip type: Family

  A health hazard and water damage horrid smell

  03 Sept 2025

  The room I was checked into has definitely had water damage and is full of a heavy mildew smell and has a definite probability of covered mold. I need to leave because it is a risk to my health and is a health hazard across the board. Guest Relations Manager, Owner at Howard Johnson by Wyndham Saugerties, responded to this review Dear 334mikio,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am so sorry to hear about the difficulties that you experienced with our accommodations and amenities.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We take the value of your report regarding the cleanliness of our hotel. We will act on this complaint and will fix all problems as soon as possible. We take this business very seriously and assure you that management has taken all the steps to make sure that all the rooms are clean and our ultimate goal is to make sure each guest has a comfortable stay. Your satisfaction is important to us, and we will use the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests.Your voice is important to us and we hope you'll return to give us the opportunity to exceed your expectations of an excellent experience.Kind regards,

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• User:Tim R

  Trip type:

  Just drive past and think again before booking

  15 Aug 2025

  The room wasn't clean, inc black mold in bathroom, internet wasn't working and staff were dismissive of any complaint. Not worth it at all. Guest Relations Manager, Owner at Howard Johnson by Wyndham Saugerties, responded to this review Dear Tim R, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am so sorry to hear about the difficulties that you experienced with our accommodations and amenities. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I am very sorry for the housekeeping issues that you experienced when staying with us, especially about the room’s cleanliness. Your comments help us to understand where we most need to improve for our future visitors and for people like yourself. Lastly, we assure you to forward these concerns to the management for their attention and action. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Please give us another chance to serve you better as we promise a more pleasant stay. Warm regards, Guest Relations Specialist

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• User:sp6476

  Trip type: Family

  Never stay here!

  26 Jun 2025

  This is by far the worst motel/hotel I’ve stayed in either overseas or in the U.S.! My wife and I attended her good friend’s wedding last night in Saugerties. We checked in just after 3PM. Our room had a musty smell and also smelled like it had previously been a smoking room. We noticed old gum behind the room door, dust everywhere, a beat up office chair with scratches, stains on the paint and on curtains, and hairdryer that was missing many pieces. The toilet bowl was also loose.We quickly made the decision to get dressed for the wedding and check out of this motel. We only live about little over an hour away so we decided to come home after the wedding. We took pictures. I will be contacting Expedia about a refund and I will be contacting the national headquarters for Howard Johnson. There is absolutely no reason this place should be in business until Wyndham, their parent company, decides to shut the place down and completely renovate it! To boot, the lobby also had a musty and smoky smell to it. It’s totally unacceptable for this location to be in business!! Guest Relations Manager, Owner at Howard Johnson by Wyndham Saugerties, responded to this review Dear sp6476,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am so sorry to hear about the difficulties that you experienced with our accommodations and amenities. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I am very sorry for the housekeeping issues that you experienced when staying with us, especially about the room’s cleanliness. Your comments help us to understand where we most need to improve for our future visitors and for people like yourself. Lastly, we assure you to forward these concerns to the management for their attention and action. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Please give us another chance to serve you better as we promise a more pleasant stay. Kind regards,

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