Holiday Inn Club Vacations Tahoe Ridge Resort

Recent Reviews: 1060

• User:Elizabeth A

  Trip type: Family

  Not a good place to visit in the summer

  17 Jun 2026

  We took a chance on a place with no air conditioning. Bad choice!!!!! You would think you have windows in the room that open. Wrong! According to ordnances windows can only open about 2” which is insufficient for cooling the room. The first 2 nights we were here it was warm in the room. The third night we slept 2 hours because it was unbearably HOT! The next day we found out there are portable ac’s. That should have been offered at check in. Rooms are way too hot to be in during the day. To top it all off, there were some very disruptive people at the pool making me feel unsafe by myself. We had a studio room as our time share. In a studio you have no plates, cups, or silverware. It’s a bring your own. On the positive side, bless Russell for hooking us up with the ac!!!!! Thanks Russell!!!!! HIClub Counselor, Owner at Holiday Inn Club Vacations - Tahoe Ridge Resort, responded to this review We are so sorry to see that your stay left you feeling disappointed. We hope you’ll give us your consideration for a future trip to the area, where we can look to show you how much fun a vacation with us can be! Thank you for your rating.

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• User:Kaleb E

  Trip type: Family

  No AC

  12 Jun 2026

  No AC. Hot. Sweating all night. No sleep no happy HIClub Counselor, Owner at Holiday Inn Club Vacations - Tahoe Ridge Resort, responded to this review We are so sorry to see that your stay left you feeling disappointed.  We hope you’ll give us your consideration for a future trip to the area, where we can look to show you how much fun a vacation with us can be!  Thank you for your rating.

• User:Timburkelive

  Trip type: Family

  Disaster or worse. Poor Maintenance and worse attitudes!

  23 Mar 2026

  The room sounded like a freight train was running through it. My wife had been here for 5 days and on day one informed the front desk of the awful noise. I showed up on night 6… I am not one that accepts ignoring a clear simple fix so I called the front desk. Problem one, was the front desk tried to shrug it off as wind noise that cannot be managed… finally I convinced them to send engineering.15 minutes later I got their self proclaimed “lead engineer”. In a less than stellar tone and frankly confrontational, He first told me that he could care less that this had been a problem for 5 days because there were no engineering work orders. I asked him if he was going to fix it now that he had an engineering work order… rather frustrated that he was wasting my time making excuses and not offering solutions… He then said he doesn’t do that kind of work… he went on to tell me he knows it’s a problem and he heard the same noise in half the rooms on our floor on the way to our room…He said it’s the wind… well the wind outside should not whistle in our rooms. I asked if he could seal the door to fix the problem… he then tried to school me on seals and sweeps… again I didn’t need excuses or explanations on what he could t fix. He said you cannot stop it because the door was on carpet (even though it is a rubber transition and tile interior). He continued to talk down to me and told me he didn’t need to deal with someone not treating him with respect… (typical of folks like him to project what they do on others). Bottom line , he should have walked up with 2 towels and told me to shove them under the door to temporarily solve the problem. Instead I had to take my grandsons blanket and shove it under the door to get the noise to stop… amazing that I could seal the door with a blanket and the engineer didn’t have the proper “sweep” to correct the issue. Since the “lead engineer” couldn’t solve a problem he says happens in every room, I highly recommend avoiding the entire resort unless you enjoy constant loud whistling like a train. The attitude of defend poor maintenance, defend poor communication from the front desk, try to convince me I need to just deal with it because everyone else does is not how you treat customers. He did not like that I challenged his poor demeanor, and clear lack of understanding on the simplicity of a solution. I have 3 other folks that heard the exchange and could not believe the piss poor attitude of the “engineer” Avoid this place at ALL costs… a Super8 is classier and they appreciate your patronage.. HIClub Counselor, Owner at Holiday Inn Club Vacations - Tahoe Ridge Resort, responded to this review Our guest experience is priority, and we’re sorry to hear of the trouble you had during your stay. We hope you’ll give us your consideration for a future trip to the area, where we can look to make your stay everything you were expecting and more!

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• User:Morog

  Trip type: Couples

  Nice Ski Visit

  18 Mar 2026

  We enjoyed our ski trip and stay at Tahoe RidgeVery efficient shuttle to skiing. Unit was spacious and clean, admittedly showing some wear but hard to beat the value and convenience HIClub Counselor, Owner at Holiday Inn Club Vacations - Tahoe Ridge Resort, responded to this review We're so happy to hear you enjoyed your stay! Our greatest ambition is to provide our guests with a wonderful time away, full of plenty of fun and relaxation. We hope you'll be back to see us again soon! Thanks for your rating.

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• User:Xuefei2023

  Trip type: Family

  mixed experience

  16 Mar 2026

  The hotel has about 10 different buildings, and there's just one clubhouse (reception). After check-in, you're pretty much on your own. It's more like a self-serviced apartment rental than a hotel. Rooms are cleaned only once every five days. You need to take your own trash out. The rooms feel quite old. The wall is so thin so that you hear everything from the next room. If you don't have a car, you'd feel pretty much stranded--there's only one restaurant on property that closes at 8pm. The shuttle to Stagecoach is convenient and the drivers are friendly. HIClub Counselor, Owner at Holiday Inn Club Vacations - Tahoe Ridge Resort, responded to this review Thank you for giving us the chance to host you. We know that families have lots of options for vacation, and we take pride in being one that our guests will want to return to. Let us make your next visit with us truly spectacular. Thanks for sharing your rating.

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