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Best Western Hoover Dam Hotel

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Best Western Hoover Dam Hotel

locationLake Las Vegas, Las Vegas - NV

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About Best Western Hoover Dam HotelAbout Best Western Hoover Dam Hotel

Location

This hotel is located in Boulder City. The nearest airport is Las Vegas - Mccarran Internat. (LAS).

Facility

The hotel has 114 rooms and includes a lift and a reception desk. The hotel provides a cash machine, a TV room, a laundry service, a conference room, a business centre, a banquet hall and a coin-operated laundry. Amenities include a drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the car park for no extra charge.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. There is a fully-equipped kitchenette with a refrigerator, stovetop, tea/coffee station and oven. A telephone and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can unwind in the on-site hot tub. There are many ways to relax or stay active at the hotel, including a gym and a spa.

Meals

The hotel includes a restaurant and a bar. A delicious breakfast provides energy for the rest of the day.

Amenities at Best Western Hoover Dam Hotel Amenities at Best Western Hoover Dam Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

284

Very Good

156

Average

55

Poor

36

Terrible

36

Recent Reviews: 567

  • User:romantictravel

    Trip type: Couples

    Not sure why this place has the ratings that it does

    rating01 Jun 2026

    DO NOT STAY HERE! Dirt upon entering room, bugs found, bed skirt looked like a cat scratched on it for years, bed not comfy, gross breakfast room, note on desk from manager had many spelling errors (like really, there's a thing called spell check), the employees in the lobby and breakfast area were unprofessional, manager doesn't seem to care about keeping this place up. I felt like I was in a grandma's basement from the 1970's. Best Western should be ashamed to have their name attached to this hotel. David Shay, General Manager at Best Western Hoover Dam Hotel, responded to this review Thank you for taking the time to share your feedback. I sincerely apologize that your stay fell so far short of expectations.The concerns you described regarding cleanliness, the condition of the room furnishings, comfort of the bed, and the breakfast area are very disappointing to read and are not representative of the experience we strive to provide. We also regret that our staff and management left you with the impression that your concerns were not being taken seriously. Every guest deserves a professional, welcoming, and well-maintained environment.We take comments about cleanliness and room condition very seriously, and your feedback has been shared with our management, housekeeping, and maintenance teams for review. We understand that issues such as dirt in the room, insects, and worn furnishings can significantly impact a guest's experience and confidence in the property.While we appreciate your acknowledgment of these concerns, we are sorry that we did not provide the level of quality and service you expected from a Best Western property. Thank you for bringing these matters to our attention, and we regret that your experience left such a negative impression.We appreciate your feedback and wish you safe travels in the future.

  • User:Ern49

    Trip type: Couples

    King size bed does not allow passage on one side

    rating26 May 2026

    The hotel shows its age. The elevator is at one far end. Beware the address may show differently on gps. The mattress is poor. David Shay, General Manager at Best Western Hoover Dam Hotel, responded to this review As an older property, we understand that some aspects of the hotel reflect its age, and we continue to make improvements where possible to enhance the guest experience. We also appreciate you pointing out the GPS/address issue, as we know accurate directions are important for travelers arriving in the area.I’m especially sorry to hear that you found the mattress uncomfortable. A good night's sleep is one of the most important parts of any hotel stay, and we regret that we fell short of your expectations in this area.Thank you for staying with us in Boulder City. We value your feedback and hope to have the opportunity to provide you with a better experience in the future.David GM

  • User:Pioneer52965531267

    Trip type: Family

    Pleased with the experience

    rating24 May 2026

    Clean, comfortable. Breakfast was good. will go again David Shay, General Manager at Best Western Hoover Dam Hotel, responded to this review Thank you for your kind review. We’re very happy to hear that you found your stay clean and comfortable and enjoyed the breakfast.We truly appreciate you choosing to stay with us in Boulder City, and we look forward to welcoming you back again in the future.

  • User:Alison C

    Trip type: Couples

    Don’t waste your money

    rating09 Apr 2026

    Dirty bathroom, tired furnishings, dreadful lighting. A general feeling of hotel being unloved and run as cheaply as possible. Reception staff and breakfast preparer were super David Shay, General Manager at Best Western Hoover Dam Hotel, responded to this review Thank you for your feedback. We’re very sorry to hear about the condition of your room and the impression it left. This is not the standard we strive to provide, and we take your comments regarding cleanliness, furnishings, and lighting seriously.We will be addressing these concerns with our housekeeping and maintenance teams to ensure improvements are made. We appreciate you bringing this to our attention and hope you’ll consider giving us another opportunity to provide a much better experience.

  • User:perh281

    Trip type: Couples

    Utterly disappointing

    rating07 Mar 2026

    3rd Best Western Hotel over 5 days and this one was way below the standard of the other two.Pictures say 1000 words it is said, but the pictures of this hotel grossly exaggerated the facts. Its worn, breakfast was a disaster. Very messy perhaps due to a school class was there. No coffee, limited food.Only good thing was the location. David Shay, General Manager at Best Western Hoover Dam Hotel, responded to this review Thank you for taking the time to review our property. I apologize we did not live up to your expectations. We will take your suggestions and use them to better serve our future guests.

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