The Grandview At Las Vegas

Recent Reviews: 7457

• User:ortizashley441

  Trip type:

  Will not be coming back

  09 Jun 2026

  It was me, my husband and 2 kids we booked a stay in June 2026. The room was awful, the pools aren’t heated nor is the pool area cleaned. Our dishwasher made our room smell our big tub didn’t work so we were unable to use it. The hallway smelled like a deli. The grill area resembled a grill at your local park with no umbrella. We had to wait in 2 different lines to get checked in, and of course people were smoking weed. Not ideal for my daughters 8th birthday.

  Read more

• User:Brooke Z

  Trip type: Family

  Sketchy and unreliable

  09 Jun 2026

  Pros: location was close to the car rental place and 15 minutes from the Strip. Bed was comfortable and the room was clean.Cons; hairdryer never worked, couldn't get anyone to answer at the front desk. Room key stopped working. Had to walk to the security booth at 1 am to get help because no one would answer the phone. I think our phone numbers were sold to a 3rd party because as soon as we logged into Grandviews wifi, all 3 of our phones started getting spam calls like crazy, about timeshares. This wasn't an issue before we came there. The room next to us had a sign taped to the door stating the following; "this room is occupied, do not disturb, do not clean, if you have a problem, call management." To me, it sounded very aggressive and made me wonder what kind of person was staying in the room. What kind of operation does Grandview have going here? In addition to this, whomever was staying in that room kept shoving the pizza delivery menus they got under our door. On the morning we were getting ready to check out, the cleaning lady was knocking at our door at 9:30 wanting us to leave so she could come in and clean. I called through the door that it was only 9:30 and was met with no response. She continued to just stand outside the door without saying anything. I had to remind her that we had till 10 and we were trying to finish up packing. We were there for a week! I think next year we'll probably stay somewhere else.

  Read more

• User:Jaccaboo

  Trip type:

  Lack of Cleanliness

  05 Jun 2026

  As an owner I was very disappointed. We stayed in Iris, building 9 . Our room didn't look like it was cleaned . Dirty fingermarks on doors, mirrors , kitchen table and light switches . Things running down the cupboard doors and sticky stuff on countertops. Soap residue on bathroom counter Floors had not been swept or mopped, crumbs, hair and a toenail on kitchen and bathroom floor. Stove was not wiped , white spots on coffee maker and blender , rust in the tea kettle and spots on head board that I don't want to think about . Even after sending someone up the next day to clean there was still stuff on the floor , headboard and ice-cream running down the chair legs etc. The maid could not speak English , so it made it difficult to express my concerns . Even after the cleaning manager came and seen our concerns and translated ...lots of stuff was still missed . Our pool would get lots of sludge in it mid day ,yet no one was cleaning it out and this was not a busy pool . One visitor actually grabbed the pool net and tried to scoop some of it out . We have not used this time share in 21 years and this was nothing but disappointing. All we were compensated with was a free buffet for me and my husband . I asked for some gambling vouchers and was denied . I won't be going hack. Kathrine Cabuay, Guest Services / Front Office at The Grandview At Las Vegas, responded to this review Thank you for taking the time to share your experience regarding your recent stay at The Grandview at Las Vegas. We are truly sorry to hear how disappointed you were, especially as an owner returning after many years.Please accept our sincere apologies for the condition of your suite upon arrival and for the cleanliness concerns you encountered throughout your stay. The issues you described regarding the floors, surfaces, kitchen appliances, bathroom, and furnishings are certainly not reflective of the standards we strive to maintain. We also regret that the follow-up cleaning did not fully resolve your concerns and understand how frustrating the communication difficulties must have been during that process.We are equally sorry to hear about your experience at the pool and that you felt the resolution provided did not adequately address the impact this stay had on you and your husband. Your feedback is extremely important and has been shared with our housekeeping and management teams for further review and improvement.We understand your disappointment and sincerely regret that this visit did not provide the enjoyable experience you had hoped for. Thank you again for bringing these matters to our attention.Warm regards,The Grandview at Las Vegas

  Read more

• User:elisaellis

  Trip type:

  Staying for sports

  03 Jun 2026

  I really liked the rooms, I loved that I was able to share the space with family. One main entrance, then two separate entrances to our specific room. The washer and dryer was great, when traveling with children. The elevator system was a mess. Their pools aren't big, but they're warm. They only have 2 elevators in that tower, and only one was working during our entire stay, Friday-Monday. Kathrine C, at The Grandview At Las Vegas, responded to this review Thank you for sharing your experience at The Grandview at Las Vegas. We are so pleased to hear that you enjoyed the spacious room layout and the convenience of being able to comfortably share the space with your family. It is also wonderful to know that the in-room washer and dryer added extra convenience while traveling with children.We truly appreciate you bringing the elevator issue to our attention and sincerely apologize for the inconvenience caused by only one elevator being operational during your stay. We understand how frustrating and disruptive that can be, especially during a busy weekend. Your feedback regarding the pool size and elevator delays is valuable and will be shared with our team for review and improvement.Thank you again for your thoughtful comments. We hope to welcome you and your family back for an even smoother and more enjoyable stay in the future.Warm regards,The Grandview at Las Vegas

  Read more

• User:Journey08036279741

  Trip type:

  Great Vegas Resort

  03 Jun 2026

  Easy check in, clean and spacious rooms. Staff was around for questions and to help make our vacation memorable. Kathrine C, at The Grandview At Las Vegas, responded to this review Thank you for your wonderful feedback about your stay at The Grandview at Las Vegas. We are delighted to hear that you enjoyed the easy check-in process, as well as the clean and spacious accommodations.It is especially rewarding to know our staff helped make your vacation memorable by being available to assist throughout your stay. Creating comfortable and enjoyable experiences for our guests is always our goal.We truly appreciate your kind comments and look forward to welcoming you back for another great stay in the future.Warm regards,The Grandview at Las Vegas

  Read more