Holiday Inn Hotel & Suites Lima

Name: Holiday Inn Hotel & Suites Lima
Address: 803 S Leonard Avenue, Lima - OH, united-states
Telephone: +44-204-505-9777
Rating: 4.4

Lima Area, Lima - OH, United States

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About Holiday Inn Hotel & Suites Lima

location

This hotel is located in Lima.

facility

The hotel has a lift and features 116 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, cash machine and drinks machine are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, a babysitting service, room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. There is also a washing machine, an ironing set and a tumble dryer. A telephone, satellite television, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics and a spa.

meals

The dining area includes a restaurant and a bar. A delicious breakfast provides energy for the rest of the day. Staff are also happy to provide children's meals.

Amenities at Holiday Inn Hotel & Suites Lima

Facilities
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  Air conditioning
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  Bar(s)
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  Car Park
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  Conference Room
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  Disability-friendly
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Pets
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  Restaurant(s)
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  Room Service
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  Shops
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  Small supermarket
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  TV Room
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Sport/Entertainment
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  Aerobics
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  Gym
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  Heated Pool(s)
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  Indoor Pool
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  Jacuzzi
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  Number of Pools
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  Outdoor Pool(s)
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  Sun loungers

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

242

Very Good

Average

Poor

Terrible

Recent Reviews: 366

User:D E
Trip type: Family
Stay away
12 Apr 2026
Holiday Inn & Suites Lima is, without question, a property I strongly urge future guests to avoid.During my stay, I discovered pervasive black mold throughout the room, which raises serious concerns about health, cleanliness, and overall maintenance standards. This is not a minor housekeeping oversight but an indication of deeply neglected conditions that no guest should be subjected to.Compounding the sanitation issues, there were no effective quiet hours in place; excessive noise continued well into the night, and the front desk agent made no meaningful effort to address the disturbance despite it being reported multiple times. The complete lack of enforcement of a peaceful environment made rest essentially impossible.Equally troubling, I have repeatedly requested a callback and any form of follow‑up from management regarding these conditions and the failure of staff to intervene, and I have received absolutely no response. This silence from leadership reflects a profound disregard for guest welfare, guest feedback, and basic hospitality standards.In light of the serious health concerns, absence of operational quiet hours, and total lack of accountability from management, I would rate this hotel negative five out of five stars and emphatically recommend that you do not stay at this property under any circumstances. IHG Service, Owner at Holiday Inn & Suites Lima By IHG, responded to this review Hi D E,Thank you for staying and sharing your experience at our Holiday Inn & Suites Lima. We appreciate you as one of our guests!We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service. I'd like the opportunity to address this with you further. Please send your reservation details, contact information, any applicable action/s taken by the management to resolve your concerns, along with your TripAdvisor Username to IHGService@ihg.com. We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!Safe travels,Jomar M.Case ManagerIHG Hotels & Resorts Service
User:FrequentFlier1
Trip type: Family
Hotel is superficially clean, but very dated.
27 Dec 2025
The hotel staff are very friendly and helpful. However, the hotel is in desperate need of a renovation. The hotel has been superficially cleaned, and the room doesn’t appear dirty, but there is permanent stains in the carpet and the room overall is very worn. The beds, queen, are on the small side.
User:ScotsRoad555
Trip type: Solo travel
Typical older Holiday Inn with good amenities
14 Dec 2025
An older property but well maintained. Not quite in the centre of town, but perfect for an overnight stop. It a few minutes with all the new developments to the north and a short drive into the compact Downtown. Very convenient.I was given a suite with a separate seating area, which was good Bathroom was a good sizeI liked Lima, a really nice, small town,
User:KS965
Trip type: Business
Nice stay
23 Feb 2025
This is one of the nicest hotels I stayed at in a while it seems like a lot of the franchise type hotels have let slip. The best staff was very personable and informative. They have a nice restaurant and bar. I was in a king suite which is nice that table and the chair for a desk we're so comfortable and you can move them around. The bed was one of the most comfortable Hotel Beds I've ever slept in in 20 years of traveling. The only negative things I can say is the bed for me was high. I'm kind of short with a bad back. It was very high it was I had be like a little kid running jump and get on it.
User:97hals
Trip type: Business
Pitiful Breakfast
05 Oct 2024
The hotel was acceptable but their hot breakfast was pathetic. just some egg patties with a slice of cheese in the middle. The second morning of our stay we went the the Bob Evans for breakfast. We often choose a hotel by its breakfast. A good breakfast saves us money even if we pay a little more for the hotel. We will not be staying at this Holiday Inn again because of that. IHG Service, Owner at Holiday Inn & Suites Lima By IHG, responded to this review Dear 97hals,Thank you for staying at our Holiday Inn & Suites Lima and providing feedback about your experience. It's a pleasure having you as our guest.I would like to apologize for our breakfast. We want our guests to encounter something else. I shared this information with our team to properly investigate. It is significant for all our guests to have a very comfortable and enjoyable stay, as we strive to maintain a high-quality standard of service at all times.I hope to welcome you again in the future.Best regards,Ben W.Case ManagerIHG Hotels and Resorts Service