Abby's Anaheimer Inn

Recent Reviews: 191

• User:Trish R

  Trip type: Friends getaway

  Can't Be Trusted

  16 Oct 2024

  Avoid this place like the plague. While the stay was fine the blatant theft of additional funds from my travel partners credit card is unbelievable. We booked through bookings.com so the booking was fully paid prior to arrival, on arrival we paid the extra $100 bond as is normal process. On check out they confirmed the deposit was returned. Fast forward to now and we find deposit has not been returned as as a bonus we have now be charged again for the room. $800+ Multiple emails back and forth to sort it out have been met with this hotel blocking us and now not responding to our messages. They even had the hide to be 'offended' by us questioning the double charge. Do yourself a huge favour and stay at the Americas Best Value Inn & Suites. Kicking myself now for not staying there this time.

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• User:Barry B

  Trip type:

  Good Location For Disney Parks

  26 Sept 2022

  Small Motel type accommodation. We were made very welcome upon arrival and was not charged any early check in fee. The room was clean, tidy and very comfortable. A great location for the Disney Parks, about 15-20 mins walk away. Facilities in the room included a hairdryer, iron and board microwave and a mini fridge which was great for our drinks purchased from the supermarket across the road, which is open till 4.00 am so you can get your drinks on the way back from the parks for the next day. There is free Wi-Fi but the reception in our downstairs room was not great.One negative is there was no safe in the room so had to carry passports and all cash to the Parks each day.However, overall we would certainly stay here again.

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• User:637simc

  Trip type: Friends getaway

  Disneyland trip

  23 Aug 2022

  We checked in on august 22/2022 for 2 nights through Amex platinum. We checked about 3:30 pm we talked to a clerk named Armand . He showed us the first room which was completely filthy. We opened the refrigerator and Inside was a box of kfc chicken , a pack of moldy hot dogs and a spoil liter of MILK . To the addition the refrigerator was not on . Also on the bed was some hair . Disgusting . My friend had bug bites . Then he offered us another room which had no pillows so he pulled it from another room which was probably not sanitized . The refrigerator was also not working . At this point we had enough . This place was unsanitary but we used for 30min . No towels provided, no cups provided , and lied about amenities like ice . I contacted Amex platinum , demanded a partial refund . Which Amex recorded the whole conversation about the condition of the hotel . This is the worst experience I had with Amex travel . I think they should remove this hotel from their travel choices as it is making American Express travel as embarrassment .

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• User:juliecL8612QH

  Trip type: Family

  I expected run down, but not gypsies committing felonies.

  15 Nov 2020

  I made a non-refundable prepaid reservation just before coronavirus hit for March back in January, intending to go to Disneyland, not expecting to do anything except sleep, shower and park. Oops. They were gracious about moving my stay dates several times as I guessed at when Disneyland would re-open but were not willing to give a refund nor move the dates into 2021. We went to California with closed parks figuring use it or lose it.I was prepared for run down and likely smelly. I was not prepared for an overflowing parking lot full of gypsies being loud and dramatic. My 15yo daughter and I witnessed at least one act of domestic violence while waiting to check in. I'm fairly certain other felonies were happening under our noses. She asked if there was somewhere safe we could sleep in the car. I am frugal but not broke so VISA to the rescue. We went to our room (after waiting for the manager to break up the parking lot drama to check-in) long enough to check it out. FWIW...The room was indeed stinky.There weren't bed bugs that I noticed.The sheets has many small stains and a few small tears. There were two stingy towels, no soap, no hotel.There was a dorm sized fridge that wasn't advertised. I told my kid, "hey look, we got upgraded". We drove by many hotels on the way outta there, went toward Downtown Disney. Nothing seemed as dramatic, but the hotels on West Ball seemed much better from the outside. Prices were thankfully good because no Disneyland. I reserved a studio at Staybridge Suites on W. Ball and it seems like an absolute palace in comparison.There are some other sketchy looking places in the area. Don't. Just don't. Not the thing to skimp on.

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• User:SylviA J

  Trip type: Couples

  friday the 13th disaster

  14 Sept 2019

  do not stay at this hotel, male clerk out of his mind, he was upset with me because i reported him not being office for 25 minutes, i left and found another hotel close by, this clerk would not refund my money, even though he was not in office, thus i could not check in. booking.com no help. this guy was so out of touch, he even called my cell phone to verbally harass me for reporting him.

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