Bluestem Hotel Torrance-Los Angeles, Ascend Hotel Collection

Recent Reviews: 189

• User:Morgan E

  Trip type: Solo travel

  Good place to stay

  14 Jun 2026

  Really nice place to stay. Second time here. Definitely motel vibes but it’s enclosed and has a cute patio to hang out which is really nice when you wanna do some work or hang out with friends. Only thing concerning was I asked for an extra roll of toilet paper and the hotel manager was overly concerned with the amount I apparently needed. Made me feel very uncomfortable. Please don’t ask guests how much toilet paper they need or use. Guest Relations Manager, Owner at Bluestem Hotel, An Ascend Hotel Collection Member, responded to this review Hi Morgane475, Thank you for taking the time to share your feedback and for choosing to stay with us again. We truly appreciate your continued support.We are glad to hear that you enjoyed the atmosphere of the property and found the enclosed layout and patio area to be a comfortable space to relax, work, and spend time with friends. It’s always rewarding to know when guests feel at ease during their stay and appreciate the unique features of our property.At the same time, we are very sorry to hear that your interaction when requesting additional amenities made you feel uncomfortable. This is certainly not the experience we want for our guests. Requests for basic items such as extra toiletries should always be handled with courtesy, professionalism, and respect, and we regret that this situation left you with a negative impression.Your feedback is very helpful and will be shared with our team as a reminder of the importance of guest sensitivity and communication when assisting with in-room needs. Ensuring that every guest feels comfortable and respected is a top priority for us.Thank you again for your review and for returning to stay with us. We appreciate your honest feedback and are glad there were many aspects of your visit that you enjoyed.

  Read more

• User:jameelaj12026

  Trip type: Business

  Noise

  26 May 2026

  Location is off a busy streets and the windows are not soundproof. It is very loud with the traffic noise. The rooms are very dated. Guest Relations Manager, Owner at Bluestem Hotel, An Ascend Hotel Collection Member, responded to this review Dear Jameela, Thank you for taking the time to share your feedback. We’re sorry to hear that your stay was impacted by outside noise and that your experience did not fully meet expectations.We understand how important a quiet and restful environment is, and we regret that traffic noise from the surrounding area affected your comfort. We also appreciate your comments regarding the windows, as sound reduction is an important factor in ensuring a good night’s sleep.Additionally, we’re sorry to hear that the room style felt dated. We appreciate your honest feedback, as it helps us identify areas where updates and improvements are needed to enhance the overall guest experience.Thank you again for your review. We truly value your input and hope to have the opportunity to provide a more comfortable and enjoyable stay in the future.

  Read more

• User:brenon w

  Trip type: Solo travel

  Amazing

  25 Apr 2026

  Miguel R was amazing very funny guy such an amazing character he made my experience 10 times better here! Guest Relations Manager, Owner at Bluestem Hotel, An Ascend Hotel Collection Member, responded to this review Hi bren0nw, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great experience with us.It’s especially nice to know that Miguel R. made such a positive impression during your stay. His fun personality and great character truly help create a welcoming and enjoyable atmosphere for our guests, and we’re so glad he was able to make your visit even more memorable.We really appreciate you taking the time to share your feedback, and we will be sure to pass along your kind words to Miguel. It means a lot to our team to know when their efforts help make a guest’s stay extra special.Thank you again for your support, and we hope to welcome you back for another great experience soon!

  Read more

• User:Roli G

  Trip type: Family

  Incredible Experience All Around

  11 Apr 2026

  I recently attended a celebration at Bluestem Hotel and came away thoroughly impressed. The event space struck a perfect balance between modern elegance and warm and an inviting ambiance, making it an ideal setting for a memorable gathering. One of the most convenient touches was having a nearby guest room to get ready, which made the entire experience feel relaxed, seamless, and thoughtfully coordinated. From start to finish, the staff were attentive, friendly, and accommodating, ensuring everything flowed effortlessly. The combination of stylish surroundings, convenience, and excellent service made for a truly enjoyable evening. I would absolutely recommend Bluestem Hotel to anyone looking for a polished, comfortable venue for a special celebration. Guest Relations Manager, Owner at Bluestem Hotel, An Ascend Hotel Collection Member, responded to this review Hi rolig338, Thank you so much for your wonderful and thoughtful review! We are truly delighted to hear that you had such a memorable experience while attending a celebration.It’s fantastic to know that the event space struck the perfect balance of modern elegance and a warm, inviting atmosphere. Creating a beautiful and comfortable setting for meaningful moments is exactly what we aim for, so your kind feedback means a great deal to our entire team.We’re also very pleased that having a nearby guest room to get ready added convenience and helped make your experience feel seamless and relaxed. We’re glad that thoughtful detail contributed to an overall smooth and enjoyable celebration.Your kind words about our staff are especially appreciated. We take great pride in providing attentive, friendly, and accommodating service, and it’s rewarding to know that our team helped everything flow effortlessly for your event.Thank you again for your generous recommendation and for taking the time to share your experience. We truly appreciate your support and look forward to welcoming you back for many more special occasions in the future!

  Read more

• User:Masumi P

  Trip type: Friends getaway

  Secure, Lovely & Just Perfect

  10 Apr 2026

  I have been here for a few events in their event space and each time I have been really impressed. The hotel is super cute and feels newly renovated, with a lot of thoughtful design details throughout. Everything was clean, the staff were friendly, and the rooms had everything you’d need. The lobby and outdoor courtyard were especially lovely and made the whole experience even better. I especially love that the hotel is gated so it feels really private and secure. Guest Relations Manager, Owner at Bluestem Hotel, An Ascend Hotel Collection Member, responded to this review Hi Masumpi, Thank you so much for your wonderful review and for continuing to choose our hotel for your events! We truly appreciate your kind words and your continued support.We are delighted to hear that you’ve been consistently impressed with your experiences here. It’s great to know that you enjoy the newly renovated look and the thoughtful design details throughout the property. We take a lot of pride in creating a space that feels both welcoming and comfortable, so your feedback means a great deal to our team.We’re also very happy that you found everything clean and that our staff made a positive impression with their friendliness and service. Providing a warm and helpful experience for every guest is something we strive for each day.It’s especially nice to hear that you enjoyed the lobby and courtyard areas, as well as the sense of privacy and security provided by the gated property. We’re so glad these features have added to your overall experience.Thank you again for your thoughtful feedback and continued visits. We truly value your support and look forward to welcoming you back for many more events in the future!

  Read more