Comfort Inn Monterey Park

Recent Reviews: 131

• User:Narmerp

  Trip type: Couples

  Summer stay

  23 Aug 2025

  This place was great and unassuming. Tucked away between the 10 and 60 freeways on Atlantic Blvd, it got the job done. The staff was friendly, the hotel was clean, and breakfast was exactly what you'd expect from a Comfort Inn—reliable and satisfying.There’s plenty of free parking, including four shaded spots underneath the hotel, conveniently located next to a couple of vending machines and an ice maker. The breakfast room is on the B floor, accessible by elevator or stairs.If you're a Choice Privileges member (Gold or higher), they let you check out past the standard 11 a.m. time, which is a nice perk.My only gripe was that the bed in my room wasn’t the most comfortable—but it wasn’t terrible either.Overall, I’ll definitely stay here again when I’m back in town. Guest Experience Team, Other at Comfort Inn Monterey Park-Los Angeles, responded to this review Dear Narmerp, thank you for sharing such a detailed review! We’re thrilled you enjoyed our friendly staff, clean accommodations, convenient parking, and reliable breakfast. We appreciate your feedback about the bed comfort and will consider ways to enhance it for a better night’s sleep. It’s wonderful to hear you plan to stay with us again, and we look forward to welcoming you back on your next visit.Best Regards, Comfort Inn Monterey ParkCustomer Care Team

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• User:Luna L

  Trip type: Family

  Terrible don’t come

  07 Jun 2023

  If you pay in cash they make you leave a deposit of $150, my family only used the two big towels and one small one, when it was time to pay they charged $10 for a small hand towel because they claimed that there were two small towels. We never saw the other hand towel when staying the night, the desk lady was rude. We offered to show them our belongings since we only had two bags and the lady just ignore us. Don’t leave a deposit because they figure out a way to charge you for something that was their fault. Besides that the room temperature was very high, there is no mirror in the bathroom, they have a sink outside the bathroom. GuestXperience Team, Other at Comfort Inn Monterey Park-Los Angeles, responded to this review Dear Luna,We appreciate your feedback - thank you for taking the time to leave us with comments about your recent stay. It's unfortunate that you did not seem to have experienced the usual level of satisfaction that other guests have but thanks for pointing out the things that we can improve on. We apologize for the issue on the handtowel; we will look into this matter. We are disappointed about the feedback on our unfriendly staff; we aim for awesome customer service and we do not tolerate rudeness from our team. We will look into the matter and have corrective measures in place. Regrettably, you did not receive the usual service, and we apologize for the wait and the inconvenience that this caused you. We hope that you might return to stay with us again so we can restore your faith in us. Until then, thank you very much for your feedback. Best Regards, Comfort Inn Monterey ParkCustomer Care Team

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• User:Maria D

  Trip type:

  Don’t come to this hotel

  29 Mar 2023

  This hotel was horrible, we had walked in and there was a lady yelling at receptionist, claiming that they had token money from them. We decided to leave, because the police was coming. For us they took money from us without our authorization. The card said declined and that no process went through. Yet they still took money and didn’t refund us. We called multiple times and they haven’t help, customer service was horrible, once again. GuestXperience Team, Other at Comfort Inn Monterey Park-Los Angeles, responded to this review Dear Guest,We are sorry to hear that you were at the receiving end of very poor customer service which made your stay very unsatisfactory. We appreciate your calling our attention to these matters - we will review each of your points and we will make sure these do not happen again. Guest satisfaction for us is highly rewarding, thus we value every feedback we get as it makes us improve better. Again, thank you for your thoughts, feedback, and constructive comments, it is highly appreciated. We would love it if you would come back to stay with us again - we are really sorry for the inconvenience.Best Regards, Comfort Inn Monterey ParkCustomer Care Team

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• User:Mclacklin

  Trip type:

  Great customer service

  26 Dec 2021

  Stayed with my family over Thanksgiving Holiday and we appreciate the clean rooms and good customer service we received by everyone. The hotel is close to many shops and Asian restaurants that we decided to try the one across the street as per suggested by the receptionist. Thank you, we will most definitely be back! GuestXperience Team, Other at Comfort Inn Monterey Park-Los Angeles, responded to this review Dear Guest,It's wonderful to hear back from you and we are happy that you liked our location - we are glad you were able to visit the places that you wanted to see. It's wonderful to hear that you found the room clean and that our staff was able to provide you with exceptional service. Thanks for saying that you will stay with us again - we look forward to having you back soon Best Regards, Comfort Inn Monterey ParkCustomer Care Team

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• User:nileshp668

  Trip type: Family

  Very bad experience after staying in this motel in USA

  31 Jul 2021

  This motel and Management are horrible too. It was almost 100 degrees temperature we and kids where literally swetting due to air conditioning wasn't working ans I ask for room change but never provided . They don't have thermostat in room and controlling from somewhere else and turn off the air conditioning. When we complaibed three times after booking room and We called around middle of the night but never fixed the problem and font desc lady was rude please make sure before booking this motel GuestXperience Team, Other at Comfort Inn Monterey Park-Los Angeles, responded to this review Dear Guest,We are sorry to hear that many aspects of your stay made it very unsatisfactory for you. We appreciate your calling our attention to these matters - we will review each of your points and we will make sure these do not happen again. Guest satisfaction for us is highly rewarding, thus we value every feedback we get as it makes us improve better. Again, thank you for your thoughts, feedback, and constructive comments, it is highly appreciated. We would love it if you would come back to stay with us again - we have no doubt that the next time you would have the wonderful experience that the vast majority of our guests have.Best Regards, Comfort Inn Monterey ParkCustomer Care Team

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