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Courtyard Irvine John Wayne Airport/Orange County

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Courtyard Irvine John Wayne Airport/Orange County

locationIrvine, Los Angeles - CA

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About Courtyard Irvine John Wayne Airport/Orange CountyAbout Courtyard Irvine John Wayne Airport/Orange County

Location

This hotel is located right in the heart of Irvine.

Facility

The hotel has a lift and features 153 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony or terrace is among the standard features in the rooms. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a spa and a sauna.

Meals

Dining facilities include a restaurant, a café and a bar. A fortifying breakfast is served daily. Staff are also happy to provide children's meals.

Amenities at Courtyard Irvine John Wayne Airport/Orange County Amenities at Courtyard Irvine John Wayne Airport/Orange County

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

78

Very Good

96

Average

57

Poor

16

Terrible

16

Recent Reviews: 263

  • User:Mukesh M

    Trip type: Family

    Extremely Disappointing Stay – Would Not Recommend

    rating08 Jul 2025

    Extremely Disappointing Stay – Would Not RecommendI had one of the most unpleasant hotel experiences during my recent visit to Irvine. Here are the issues I faced during my stay:Lack of Guidance at Check-In: Upon arrival, I was simply handed the room number—no information was provided about parking, directions, or amenities. There was active tree-cutting work blocking the road, but the hotel staff gave no alternate directions or assistance navigating the obstruction.Unsafe and Unclean Environment: The hallway was cluttered with loose cables, equipment, and tools that posed a safety risk. When I entered the room, the bathroom was filthy—especially the wash basin, which I initially mistook as stained but later realized was just extremely dirty. Due to not feeling well, I avoided calling for immediate cleaning.Payment Confusion and Rudeness: Around 5 PM, I received a call saying my company card was declined and I had to vacate the room. After involving my travel coordinator, it was confirmed that payment had already been made. However, the front desk staff was unhelpful and claimed the card wasn’t working, showing a clear lack of training or awareness.Housekeeping Miscommunication: When I requested housekeeping, I was asked how many towels or sheets I needed. I explained I wanted the room cleaned and linens replaced. They failed to mention that I needed to be present, and since I was out, no cleaning was done that day.Unclear Expectations from Housekeeping Staff: The next morning, housekeeping asked me what needed to be done, which was confusing. I asked them to do a full cleaning including changing the bedsheets, towels, and cleaning the bathroom. Only after specific instructions did they proceed.Deceptive Water Bottles: The room had two water bottles labeled at $6 each. When I asked if they were complimentary, I was told no. It’s misleading to place them without any clear notice.No Internet Access: Internet was completely down throughout my 3-day stay. I wasn’t able to connect at all, and this significantly impacted my work and overall experience.In summary, the property was dirty, disorganized, noisy due to constant maintenance, and lacked basic guest services. I would strongly advise others to avoid this hotel at any cost. The experience was frustrating and far below acceptable standards.

  • User:Steve M

    Trip type: Couples

    Terrible. Never again. Cancelling both our future (June and July) visits to Marriott properties..

    rating31 May 2025

    Power outage immediately after checking in. Checking in was a challenge by itself as the main entrance and parking was blocked off due to some landscaping or construction activity. Minimum parking, including 2 story structure with no elevator - and still $20/day!!! Access from the parking lot to the rooms was awful. The toilet in the room was so low to the floor it was hard to use. No complimentary coffee. No microwave in the room. Bottom line, we won't be back - either here or any other Courtyard. And we're cancelling our reservation in June at the Fairfield Inn in Poulsbo, WA, and for the Courtyard in Thousand Oaks, CA, scheduled for the end of July.

  • User:MyRev1ew

    Trip type: Business

    Friendly team, clean room

    rating28 Jan 2025

    Friendly team, well equipped room and clean. Decor is a bit dated and if you have a room near the access door to the car park, there can be a bit of late night coming and going. But all in all, a good stay. The front of house team and the bar staff were friendly and accommodating. Would stay again.

  • User:vbp1yr

    Trip type: Business

    Bad WIFI in the middle of the floor!

    rating07 Nov 2024

    Hotel public areas are clean and tidy, but rooms leave a bit to be desired. I'm staying 2 nights on the third floor, and my room is in the middle of the hallway. The room was tidy, but... housecleaning overlooked a used bar of soap in the shower. WIFI is VERY spotty, and I'm in the middle of the hallway! I would expect bad WIFI at the ends of the building, but in the middle?? Pillows are cheap, too.

  • User:DME71

    Trip type: Business

    Desperately Seeking an Upgrade

    rating31 Oct 2024

    This place hit its prime in 1998. Not much has been done since then. Squeaky bed frame, old mattress, rusted light fixtures, locked front entrance, and paid parking. A vestige of yesterday and not worth your time or $ if you are a business traveler.

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