Elan Hotel

Recent Reviews: 1838

• User:DANIEL M

  Trip type: Family

  Perf

  26 Mar 2026

  Great staff—beautiful rooms —comfy bed—great price-5 min walk to Cedars-Sinai—Awesome

• User:Lorraine K

  Trip type: Couples

  Great hotel!

  18 Mar 2026

  The hotel was perfect! Great location for getting around without being in the hustle and bustle of Hollywood! Room was great! Clean and tidy! The little balcony was an added bonus. All the staff were very helpful, from checking in to the point we were leaving. Would always tell us to have a great day as we were off out and welcome us back after! Yes there are no food options in the hotel itself, but plenty around. Mustn't forget the daily happy hour (well two hours) where you could grab a beer or wine and sit outside watching the world go by! Would return if ever in LA again! Barbara R, Guest Services / Front Office at Elan Hotel, responded to this review Dear Lorraine,Thank you for your wonderful review! We’re thrilled to hear that you had such a great stay and enjoyed our peaceful yet convenient location near Hollywood. It’s fantastic that you found your room clean, comfortable, and that the balcony added a special touch to your experience.Our team will be especially happy to hear your kind words, we take pride in creating a welcoming atmosphere from check-in to departure. We’re also glad you were able to enjoy our daily happy hour and the many nearby dining options.We truly appreciate your recommendation and would love to welcome you back whenever you’re in Los Angeles again!

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• User:H7276CTtonyw

  Trip type: Family

  DON’T STAY HERE. Find Another Option, Lots Better Available Elsewhere!

  02 Feb 2026

  DON’T STAY HERE. This was one of the worst hotel experiences I have ever had.It started with our reservation. We specifically booked and were promised a two-bed room, which was not honored upon arrival. Instead, we were placed in a room that was far smaller and completely inadequate for our needs.The room itself was extremely small and poorly furnished. There wasn’t even a sofa or comfortable seating area to sit and watch TV. The layout felt cramped, awkward, and poorly designed — which makes sense, because this building is clearly a converted elder care facility, not a purpose-built hotel.Wheelchair accessibility was grossly misrepresented. The room labeled as “accessible” could not properly accommodate a wheelchair. We had to move furniture just to allow basic navigation and turning space. In addition:The front exterior wheelchair lift — the ONLY accessible exit to the street — was inoperable, despite staff assuring us it was working before we arrived.The garage is hazardous to use and even has signage posted disclaiming hotel responsibility for guest safety.Safety outside the hotel is also a serious concern. There were homeless individuals sleeping directly in front of and along the sides of the building. We experienced verbal harassment while entering and exiting the hotel, and hotel management did nothing to address or manage the situation.Basic amenities were also unreliable. Even the coffee machine was out of order, adding to the overall poor experience.This property is poorly managed, misleadingly advertised, and fails at basic hospitality standards. There are many better options in Los Angeles.Avoid this hotel. Rea Denny, General Manager at Elan Hotel, responded to this review Dear H7276CTtonyw,Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and sincerely regret that your stay did not meet expectations.We apologize for the issue with your reservation and understand how frustrating it must have been not to receive the room type you had booked. This is not the level of service we aim to provide, and we are currently reviewing this matter with our team to ensure better accuracy moving forward.We also regret that the room layout and furnishings did not meet your needs, as well as your concerns regarding accessibility. Providing safe and properly equipped accommodations for all guests is extremely important to us, and we take your comments about the wheelchair access and lift very seriously. This will be addressed immediately with our maintenance and management teams.Regarding the exterior environment and your concerns about safety, we understand how this impacted your stay. While certain factors outside the property can be challenging, we are actively working on additional measures to improve guest comfort and security.We also apologize for the inconvenience caused by the unavailable amenities, including the coffee machine. This is being addressed to ensure reliability for future guests.Your feedback is invaluable and highlights areas where we must improve. We regret that we did not provide the experience you deserved, and we appreciate you bringing these issues to our attention.

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• User:Alice L

  Trip type: Solo travel

  Basic but convenient hotel in Beverly Hills area

  14 Jan 2026

  Overall I would rate this as a 2-star hotel given the lack of amenities, parking situation, and lack of food options in the hotel. However, I want to give kudos to David at the front desk, who provided great service in changing my reservation and refunding the remaining nights when I had to depart suddenly due to a family emergency. I’d only stay here again if I had business in the area for a short stay, and wouldn’t consider it for a vacation or lengthy stay.Likes: Location is convenient, in walking distance of Beverly Center and Cedars Sinai. Self-parking available, which is rare in this area, where most hotels only offer valet. Room includes microwave and mini fridge. A/C works well and quickly. Hard floor (laminate probably) preferable over carpet for me. Clean room on the 2nd floor.Dislikes: The entrance to the hotel is sketchy at night, with a homeless person permanently sleeping on the sidewalk in front of the hotel. Only food options within walking distance at night are Taco Bell and Chipotle (both across the street) - luckily I already ate before nightfall. No restaurant or food options in the hotel itself. Although the rooms have been remodeled, it was really just a surface level update and overall it has more of a motel feel. You have to call the front desk to open the gate to the parking garage, which is underground, and they assign you a parking slot, which is tandem parking. Luckily it wasn’t too full. The windows are not UV coated I guess, because during midday the sun was making the room extremely hot and I had to draw the blackout shades! Rea Denny, General Manager at Elan Hotel, responded to this review Dear alicell2592BS,Thank you for taking the time to share such a detailed review of your stay. We truly appreciate your balanced feedback.First, we’re very sorry to hear about your family emergency, and we hope everything is okay. We’re especially grateful for your kind words about David—he’ll be delighted to know his support made a positive difference during a difficult time.We’re glad you found value in our convenient location, cleanliness, in-room amenities, and self-parking option, as these are aspects we aim to make as comfortable and practical as possible for our guests.At the same time, we sincerely appreciate your constructive feedback regarding amenities, parking procedures, and the overall feel of the property. We understand that these factors can impact the guest experience, especially for longer or leisure stays, and your comments help us identify areas where we can improve. We also take your concerns about the entrance and surrounding environment seriously and are working on ways to enhance guest comfort and security.Thank you again for your honest feedback. We would be happy to welcome you back for a short, convenient stay should your travels bring you to the area again.

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• User:danielmelimgomes

  Trip type: Family

  Camas ruins. Dificuldade de comunicação.

  29 Nov 2025

  Estivemos no Elan entre 15/11/25 (20:00hs) e 20/11/25 (10:00hs).As funcionárias que nos atenderam no check-in e no check-out são extremamente eficientes, atenciosas e carinhosas.As demais funcionárias que compareceram no recebimento deixaram bastante a desejar.A localização é boa.Os quartos são limpos.As camas são péssimas e extraordinárias urgentes de upgrade.Se você não tiver um excelente domínio de inglês, aconselho-o a procurar uma hospedagem onde tenha a melhor disposição em se comunicar com você.We stayed at the Elan between November 15th, 2025 (8:00 PM) and November 20th, 2025 (10:00 AM).The staff who assisted us at check-in and check-out were extremely efficient, attentive, and caring.The other staff who attended to the reception left much to be desired.The location is good.The rooms are clean.The beds are terrible and urgently need an upgrade.If you don't have an excellent command of English, I advise you to look for accommodation where there is a greater willingness to communicate with you. Rea Denny, General Manager at Elan Hotel, responded to this review Dear danielmelimgomes,Thank you for sharing your feedback regarding your recent stay with us.We’re very pleased to hear that you found our location convenient and your room clean, and we especially appreciate your kind words about the team members who assisted you during check-in and check-out. We will be sure to recognize them for their excellent service.At the same time, we’re sorry to learn that your experience with other staff members did not meet expectations. Providing consistently attentive and welcoming service is very important to us, and your comments will be addressed with our team to ensure improvement.We also regret that the bed comfort did not meet your needs. Your feedback has been noted, and we understand how important a good night’s rest is to our guests.Regarding communication, we sincerely apologize if you felt unsupported. We strive to make all guests feel comfortable and understood, and we will continue working on improving our team’s ability to assist guests from diverse backgrounds.Thank you again for your valuable feedback—we truly appreciate it and hope to have the opportunity to better serve you in the future.

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