Embassy Suites Santa Ana Orange County Airport North

Recent Reviews: 1998

• User: Mike F

  Trip type: Business

  Clean Hotel needing modernization

  Pros - rooms and hotel were clean. Breakfast area, especially the made to order eggs were great, Bar area with evening "mixer" is a nice feature. Location to gas station and highway made getting around easier.Cons - Hotel is outdated compared to many other Hilton products where I stay. Room doesn't have any USB charging plugs, Rooms needed some modernization. Heat in my room didn't work. Sliding d… Read morePros - rooms and hotel were clean. Breakfast area, especially the made to order eggs were great, Bar area with evening "mixer" is a nice feature. Location to gas station and highway made getting around easier.Cons - Hotel is outdated compared to many other Hil… Read more

• User: Traveler32545776076

  Trip type: Business

  Not the best Embassy Suites

  I stayed at Embassy Suites by Hilton Santa Ana Orange County Airport for a week while traveling for work. I’m a loyal Hilton Honors Gold member, and this location was within walking distance of my job site, so it felt like an easy choice. I usually like Embassy Suites, so even though I saw a lot of negative reviews, I figured I’d give it a shot.Pros:1. Breakfast was excellent 2. Happy hour and res… Read moreI stayed at Embassy Suites by Hilton Santa Ana Orange County Airport for a week while traveling for work. I’m a loyal Hilton Honors Gold member, and this location was within walking distance of my job site, so it felt like an easy choice. I usually like Embass… Read more

• User: Jennifer W

  Trip type: Family

  Don’t stay they steal and lie to you

  My family and I went to check in and were told by another guest they hope we can get our money back as the hotel didn’t have air. Well 2 people can’t do the heat because of medical conditions and the lady didn’t tell us at check in. Well didn’t check in as we were told we could cancel and get a refund. (Still waiting for that). Well with all of this we left a bag in the lobby that my kids got a Di… Read moreMy family and I went to check in and were told by another guest they hope we can get our money back as the hotel didn’t have air. Well 2 people can’t do the heat because of medical conditions and the lady didn’t tell us at check in. Well didn’t check in as we… Read more

• User: cadoyle

  Trip type: Business

  Aggravating Stay

  Stayed here for work and needed to be up very early every day, so this was a big mistake. The traffic noise (heard from the 6th floor) woke me up most nights. The room phone won't ring to reception, so to reach the front desk I had to call the national number and be transferred. The wifi was spotty. Called about a lack of hot water and it was never fixed. Door stuck so much that I had to run at it… Read moreStayed here for work and needed to be up very early every day, so this was a big mistake. The traffic noise (heard from the 6th floor) woke me up most nights. The room phone won't ring to reception, so to reach the front desk I had to call the national number… Read more

• User: bh2913

  Trip type: Business

  Stay at the other Embassy!!

  What a dump. Staff was rude at check in. You cannot put the AC on unless it’s above 75 outside, what a joke. The floor is a cheap laminate floor and is sticky. As a Diamond, has to be the worst in the USWhat a dump. Staff was rude at check in. You cannot put the AC on unless it’s above 75 outside, what a joke. The floor is a cheap laminate floor and is sticky. As a Diamond, has to be the worst in the US