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Embassy Suites Santa Ana Orange County Airport North

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Embassy Suites Santa Ana Orange County Airport North

locationSanta Ana, Los Angeles - CA

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About Embassy Suites Santa Ana Orange County Airport NorthAbout Embassy Suites Santa Ana Orange County Airport North

Location

This charming, family-friendly establishment lies 3.2 km from the Orange County Performing Arts Center and around 18 km from Disneyland Resort. John Wayne Orange County Airport is just 2.4 km from the accommodation.

Facility

The hotel has a lift and features 300 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a queen-sized bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex includes both indoor and outdoor pools, which are in part heated. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, skiing, a gym, aerobics, a spa and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Dining facilities include a restaurant, a breakfast room and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Embassy Suites Santa Ana Orange County Airport North Amenities at Embassy Suites Santa Ana Orange County Airport North

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sun loungers

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      Swimming Pool

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

5.5 km

Beach

14 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

475

Very Good

356

Average

304

Poor

359

Terrible

504

Recent Reviews: 1998

  • User:Mike F

    Trip type: Business

    Clean Hotel needing modernization

    rating28 Apr 2026

    Pros - rooms and hotel were clean. Breakfast area, especially the made to order eggs were great, Bar area with evening "mixer" is a nice feature. Location to gas station and highway made getting around easier.Cons - Hotel is outdated compared to many other Hilton products where I stay. Room doesn't have any USB charging plugs, Rooms needed some modernization. Heat in my room didn't work. Sliding door to the balcony was difficult to lock and unlock and could feel the breeze going through the worn out seals. The ceiling in the gym area was literally falling off the structure and many of the dumbbells were missing.

  • User:Traveler32545776076

    Trip type: Business

    Not the best Embassy Suites

    rating09 Apr 2026

    I stayed at Embassy Suites by Hilton Santa Ana Orange County Airport for a week while traveling for work. I’m a loyal Hilton Honors Gold member, and this location was within walking distance of my job site, so it felt like an easy choice. I usually like Embassy Suites, so even though I saw a lot of negative reviews, I figured I’d give it a shot.Pros:1. Breakfast was excellent 2. Happy hour and restaurant were very good 3. Employees were friendly and helpful Cons:1. The place is a bit rundown. Towels were frayed, curtains had holes, and there was rust on the vents and drains, as well as spots on some of the light fixtures. I’m not overly picky, but some of this felt closer to a motel than what I expected from Embassy Suites. They are remodeling, so hopefully this will improve. 2. The area felt a little sketchy. There were homeless people in the parking lot—I saw one getting high in the bushes and another checking car doors. I actually had to yell at them from my balcony before an employee came out and ran them off. She was back the next morning as well.3. The fitness center was pretty bad. No towels, no sanitary wipes, and several of the machines did not work. It didn’t take me long to realize why I was the only one there in the morning. I did see them restocking later, but it’s been my experience that many people work out early. The night crew needs to have it minimally stocked, and all the machines should be working. 4. Doors don’t self-close, which didn’t help the security situation 5. At times, the hotel deals with homeless people getting inside to use the public bathrooms.6. Housekeeping wasn’t great—sheets and towels were changed, but surfaces didn’t seem to get wiped down.Overall:It wasn’t a horrible stay, but the safety issues alone would keep me from coming back. The convenience of walking to work was nice, but next time I’d stay somewhere farther away and just make the drive. I wouldn’t feel comfortable having my wife stay here alone, and if I had young kids with me, I’d definitely look elsewhere.

  • User:Jennifer W

    Trip type: Family

    Don’t stay they steal and lie to you

    rating23 Mar 2026

    My family and I went to check in and were told by another guest they hope we can get our money back as the hotel didn’t have air. Well 2 people can’t do the heat because of medical conditions and the lady didn’t tell us at check in. Well didn’t check in as we were told we could cancel and get a refund. (Still waiting for that). Well with all of this we left a bag in the lobby that my kids got a Disney that had chargers meds and change of clothes in it. When we got to a different hotel and realized we forgot the bag we called this hotel. The guy who answered was rude and kept saying he didn’t have it. Everyone in my party thinks this guy is lying. Anytime we have called to try and ask about the missing back this guy somehow ends up taking it over. He is very rude, unprofessional, unhelpful and has no customer service whatsoever. I will NEVER stay with Embassy and I would NEVER recommend them either.

  • User:cadoyle

    Trip type: Business

    Aggravating Stay

    rating09 Mar 2026

    Stayed here for work and needed to be up very early every day, so this was a big mistake. The traffic noise (heard from the 6th floor) woke me up most nights. The room phone won't ring to reception, so to reach the front desk I had to call the national number and be transferred. The wifi was spotty. Called about a lack of hot water and it was never fixed. Door stuck so much that I had to run at it to open it every day. You have to pay $22 every day to park. Pluses: clean room and nice bar/restaurant staff.

  • User:bh2913

    Trip type: Business

    Stay at the other Embassy!!

    rating03 Mar 2026

    What a dump. Staff was rude at check in. You cannot put the AC on unless it’s above 75 outside, what a joke. The floor is a cheap laminate floor and is sticky. As a Diamond, has to be the worst in the US

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