Extended Stay America Los Angeles Torrance Harborgate Way

Recent Reviews: 180

• User:Francis K

  Trip type: Solo travel

  Well maintained hotel

  21 Apr 2026

  Reasonably priced and well maintained hotel! Front desk is also attentive and professional. The hotel is located right next to a Walmart super center and several restaurants such as Starbucks, Taco Bell, Carls Jr etc. There is complimentary tea, coffee, muffins and breakfast bars served in the morning. There is also guest laundry and vending machines at this hotel. The rooms are spacious and come equipped with flat screen TV, oven cooktop, microwave, refrigerator, sink, cupboards, telephone, telephone, working desks with office chairs, ironing amenities, leather reclining chair and complimentary toiletries. There is no deposit required at check in provided you are using mainstream bank card and not prepaid bank card such as PayPal or Cash App Unfortunately this hotel doesn’t have a gym and swimming pool. Also the rooms have poor soundproofing so you can hear guests in the rooms above you! ESA GM, General Manager at Extended Stay America - Los Angeles - Torrance Harbor Gateway, responded to this review Dear Guest, Thank you for choosing Extended Stay America and for your detailed review. We are delighted to know you had a positive stay and that the overall value, upkeep, and attentive service made a strong impression. It is also great to hear the location and in-room conveniences added to your experience. At the same time, we appreciate your comments regarding noise concerns and the amenities not offered on site, as guest feedback like yours helps us understand where expectations may differ. We truly value your input and look forward to welcoming you back for an even smoother experience.Sincerely,Hotel Management

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• User:175perlaf

  Trip type: Family

  Horrible

  24 Aug 2022

  Everything is dirty. The neighbor doesn’t look good either. Old place. Uncleaned! The room that they gave us was very bad, not cleaning at all. The photos that show online are unreal. We moved to a different hotel. I would not recommend it. ESA GM, General Manager at Extended Stay America - Los Angeles - Torrance Harbor Gateway, responded to this review Dear Guest,Thank you for sharing your review. On behalf of our entire team, please accept our apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and welcome you back again soon.Sincerely,Hotel Management

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• User:milyrg

  Trip type:

  basics with kitchen sans fast internet

  06 Aug 2021

  We had a pleasant stay. Super slow internet though --about 1.5Mbps down, 0.8Mbps up.There was a discrepancy in the room we booked and the room we got and the staff generously corrected their mistake. Utensils quality is not great. Breakfast was coffee and instant oatmeal you could make in your room. Overall, we thought value for the money we paid. ESA GM, General Manager at Extended Stay America - Los Angeles - Torrance Harbor Gateway, responded to this review Thank you for making Extended Stay America your home away from home. We are glad you were able to take advantage of our thoughtful amenities and the service our associates delivered. We are also delighted to read you enjoyed the breakfast we had to offer. We appreciate your feedback and hope to have the chance to welcome you back soon. Thank you once more for your review, we hope you will choose us again.Sincerely,Hotel Management

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• User:reinisha

  Trip type: Solo travel

  Nasty

  15 Jan 2021

  My room shower kept getting clogged also the hotel has roaches. I spoke to someone at the front desk about the two roaches I saw and no accommodations we’re made. Also there was dog poop in the hallway. I would never spend my money here again and wouldn’t recommend anyone to stay here ESA GM, Agency / Consultant at Extended Stay America - Los Angeles - Torrance Harbor Gateway, responded to this review Thank you for your review. We apologize for the difficulties you encountered during your visit and regret the disappointment it caused. Your feedback has been discussed with our housekeeping and maintenance team associates to improve our future guests’ experiences. We hope you will consider a return visit so we can make it up to you.Sincerely,Hotel Management

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• User:Globtrotter108

  Trip type: Couples

  Stay if you have to

  09 Jan 2021

  We were moving and picked this place for close proximity to storage. It’s in pretty bed shape. Uncleaned, no dishes /pots ( if you in luck, the receptionist would give it to you). Fire alarm went off at 5 am. It is not soundproof and you can hear your neighbors. Sketchy people around the hotel leaving in cars. Old place. I would not recommend it , unless you absolutely have to stay there . iResponze Alerts, Agency / Consultant at Extended Stay America - Los Angeles - Torrance Harbor Gateway, responded to this review Thank you for being a guest at our hotel. We apologize for the condition of our hotel and the lack of kitchenware. We will follow up on your concerns with the appropriate individuals and take action accordingly. Furthermore, we also apologize for the disturbance caused by the fire alarm. It was disheartening not to meet your expectations, and we hope you will allow us an opportunity to restore your trust in us. Sincerely, Hotel Management

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