Fairfield Inn & Suites Anaheim Buena Park/Disney North

Recent Reviews: 438

• User:Randy026

  Trip type: Couples

  A Hotel That Gets It Right

  08 Jun 2026

  This hotel continues to be a great place to stay, with friendly, professional, and helpful staff that make the experience easy and enjoyable. Louie really stands out for being attentive and caring with guests, taking the time to listen and always going the extra step to make sure everything is handled smoothly and comfortably. I would definitely recommend this hotel to anyone looking for great service and a welcoming place to stay.

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• User:Brigitte A

  Trip type: Family

  Great Hotel

  15 Apr 2026

  Great hotel. The staff was very friendly!

• User:Kevin M

  Trip type: Business

  It's NOT a bargain it's just CHEAP & uncomfortable.

  30 Mar 2026

  It's NOT a bargain, it's just CHEAP!This property is managed on the cheapest possible thread. 1) The room temperature controls use covert strategies to limit room temperatures. They display different target temperature and different actual temperatures than the reality. AND the actual target temperature is ALWAYS restricted to management control. The airconditioning will NEVER be in your control. The thermostate on the wall has nothing to do with reality. My room was never below 78 F (often over 80F)but the thermometer displayed 70F and the requested display was 60F. Lots of hotels do this (google it) but not to this extreme!2) Most of the faucets leak. My sink drain was completely plugged and they just won't fix it. It takes about 10 minutes for the shower to start delivering WARM water. 3) Room cleaning service is very limited and never daily. If you are lucky it's every other day but that's not consistent. 4. The appearance and location are not bad. The room was clean and the bed was fine. The Breakfast was "OK" by most standards but I ate at Denny's or Starbucks during my stay.

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• User:Andrea M

  Trip type: Family

  Horrible Hotel and Service

  26 Mar 2026

  Here’s your original review with grammar, spelling, and flow corrected while keeping your tone:---My family—my spouse, our two kids (ages 5 and 9), and I—stayed at this hotel for two nights. The rooms are tiny and outdated, and the beds are rock hard. There was an old Gatorade bottle between the bed and the nightstand, and in the bathroom, there was a used, dirty washcloth.Around 9 p.m., we turned on the TV for the kids, but only four channels worked, and none were kid-friendly. I went to the front desk to inform them and was told that maintenance had already left and would have to look at it the next day. I asked for a different room but was told the hotel was sold out.The next morning, we found that the blow dryer did not work. The outlet by the sink was very old and kept shorting out. Maintenance never came to fix the TV, so on the second night, we still had no working channels.We checked in on Tuesday and out on Thursday. On Saturday, we realized that my daughter left her headphones and purse in the room. We called at 5:43 p.m. and were told housekeeping had already left for the day and that we would receive a call back the next day. On Sunday, we called again around 1:07 p.m. and were told they had not yet spoken to housekeeping but assured us we would get a call back. We never did.We called again on Thursday and spoke to a man who said he had the note and would call us back by the end of the day. At 5:15 p.m., we called again because we still hadn’t heard anything. Once again, we were told they would check with housekeeping and call us back.This is the worst customer service I’ve received at a Marriott. We normally choose Marriott because of their service and cleanliness. I’m not sure if it’s just this hotel or if Marriott has gone downhill, but I would not recommend this hotel to anyone, even for a discount. Marilan H, at Fairfield by Marriott Inn & Suites Anaheim North/Buena Park, responded to this review Dear Andrea,Thank you for taking the time to share your feedback while staying with us. We appreciate your loyalty. I sincerely apologize if my team falls short of meeting your expectations. My team should handle your call regarding your lost items properly. It is correct that only the housekeeping manager has access to lost and found items.I spoke with my housekeeping manager today regarding your lost items, and she mentioned that she had already called you.I will continue to coordinate with the housekeeping manager, and we will keep you posted.We would be delighted to welcome you and your family back whenever your travels bring you to the area.Please feel free to reach out to me directly so I can personally assist you with anything you may need.Kind regards

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• User:Paul7878

  Trip type: Solo travel

  Could be Better

  05 Mar 2026

  Everything felt cheap. My room was clean and the decor was contemporary. I have no worries about immediate appearances, but the place felt cheaper than expected.First, I don't think this hotel accepts American Express. I reserved through the Marriott website with my on-file AMEX Bonvoy card, but when I checked in, the staff said that it didn't go through. It worked just an hour earlier for dinner. I had to use another card, which was fine because it was for the security deposit. However, when I saw my card statement, the room wasn't charged to my AMEX, so I lost a few points.Second, the furnishings felt like they're from IKEA. They're not from IKEA. They just feel like it.Third, the air conditioning unit was LOUD. Thankfully, it was February and I didn't need heating nor cooling. Earplugs don't help enough. I tried. Otherwise, I didn't hear my neighbors or the outside at night. During the day, I could hear screaming from Knotts Berry Farm.Fourth, I found holes in the bedding. It would've been worse if the holes were caused by cigarettes.The breakfast consisted of the basic items that are found in all Fairfields and Springhill Suites, and so forth. This hotel seems to be popular with tour companies. On two of the three days I was here, there was a tour group.I was here to visit Disneyland and the location was good for it and Knotts Berry Farm. It's a ten minute drive to the Disneyland parking structure and maybe five minutes to Knotts Berry Farm.I would only stay here again but only during the cooler months. I can layer on more clothes if the room is too cold, but I bet the heat would be tortuous in the summer.

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