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Hilton Garden Inn Burbank Downtown

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Hilton Garden Inn Burbank Downtown

locationUniversal Studios / Burbank Area, Los Angeles - CA

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About Hilton Garden Inn Burbank DowntownAbout Hilton Garden Inn Burbank Downtown

Location

This hotel welcomes guests in Burbank.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a transfer service, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a queen-size bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A desk is provided. For guests' convenience, units include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a telephone, a flatscreen television and WiFi (no extra charge). Bathrooms are equipped with a shower and include a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. Guests can enjoy a wide range of indoor sports, including a gym, billiards, callisthenics and aerobics. A spa, a sauna and hydrotherapy treatments are available in the wellness area.

Meals

Dining facilities include a restaurant, a dining room, a café and a bar. Breakfast, lunch and dinner are available. Special meals, including vegetarian dishes, are also available. The hotel also offers snacks.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Hilton Garden Inn Burbank Downtown Amenities at Hilton Garden Inn Burbank Downtown

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Gym

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      Indoor Pool

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      Jacuzzi

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Sauna

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

571

Very Good

151

Average

48

Poor

26

Terrible

44

Recent Reviews: 840

  • User:Leon P

    Trip type: Solo travel

    Great service and good food

    rating11 Jun 2026

    I’ve been coming here for over a year every 2 weeks. The restaurant has vey good food. The service is always 10 out of 10. I’m on the road a lot and Greg makes me feel like family. Great way to end a week. General Manager, Marketing at Hilton Garden Inn Burbank Los Angeles, responded to this review Dear Leon P, WOW! Welcome back. We genuinely appreciate your loyalty and support. It warms our hearts to know that our restaurant and service consistently meet your expectations. It’s truly our pleasure to welcome you, and we are so grateful for the time you took to share your review.Best, Michael Hernandez General Manager

  • User:Phyllis C

    Trip type: Solo travel

    Mother’s Day Weekend

    rating10 May 2026

    This hotel is lovely in every way. I stay here (Burbank location) every time I come to the area. The staff (every single person) is friendly, helpful, more than willing to accommodate every need. Denise - my waitperson in The Kitchen this morning - couldn’t have been nicer and was a bright spot to the start of my day. The rooms are spacious, immaculate and comfortable - the mattresses are perfect and the linens soft and clean. The bathrooms are stocked with quality soap, body lotion and wash, shampoo and conditioner. The towels are plush and plentiful. Finally, the location is in a pretty, tree-lined walkable area with small cafes and shops with just a few blocks. Five star in my book! General Manager, Marketing at Hilton Garden Inn Burbank Los Angeles, responded to this review Dear phyllisc558,Thank you for your five-star review and your compliments on our team. While there are several things that I must worry about to make sure the hotel runs smoothly, I am confident that Denise's service will be top-notch. We appreciate your business and look forward to hosting you anytime you return to the area.Best,Michael Hernandez General Manager

  • User:Jo F

    Trip type: Friends getaway

    Good location, food

    rating25 Apr 2026

    Great location -walking distance to Trader Joe’s, Ikea, other eateries. Our room 272 was farthest from the elevators & exposed to noise from pool pump and outdoor patio noise below.Front desk was courteous & helpful & followed up with TP request. Access to filtered water in fitness room was a great plus. Gregg, Our server at dinner in “The Kitchen” was outstanding. The food was great. General Manager, Marketing at Hilton Garden Inn Burbank Los Angeles, responded to this review Dear jofD3474GK,Thank you for your great review. Our associates are always ready to go above and beyond to make our guest's stay memorable. We will certainly let Gregg know how awesome he is and share your review with the rest of our team as well. Please come see us again soon!Best,Michael Hernandez General Manager

  • User:Rachel S

    Trip type: Friends getaway

    Shout out to Aiden at Front Desk!

    rating25 Apr 2026

    My friends and I stayed at the Hilton Garden Inn for our Universal Fan Fest nights trip. Aiden at the front desk was super wonderful and accommodating. We had a bunch of costumes we had to get into and he was able to early check us in to a room and answered all of our questions. Thank you for making our stay memorable Aiden! You are the best! General Manager, Marketing at Hilton Garden Inn Burbank Los Angeles, responded to this review Dear Q3704WJrachels,Thank you for your five-star review and your compliments on our team. While there are several things that I must worry about to make sure the hotel runs smoothly, I am confident that Aiden's service will be top-notch. We appreciate your business and look forward to hosting you anytime you return to the area.Best,Michael Hernandez General Manager

  • User:Damian P

    Trip type: Couples

    Great service

    rating21 Apr 2026

    Dora help me get situated and checked us in. I asked for a meal recommendation and hers was spot on. One of the best customer experiences I’ve ever had! Thank you, Dora. General Manager, Marketing at Hilton Garden Inn Burbank Los Angeles, responded to this review Dear J891NYdamianp, We are thrilled to receive your kind review of our associate, Dora. I will be certain to share your kind sentiments with her and the entire staff. We hope to welcome you again soon. Best, Michael Hernandez General Manager

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