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Hilton Garden Inn Irvine East/Lake Forest

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Hilton Garden Inn Irvine East/Lake Forest

locationIrvine, Los Angeles - CA

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About Hilton Garden Inn Irvine East/Lake ForestAbout Hilton Garden Inn Irvine East/Lake Forest

Location

This hotel warmly welcomes guests in Foothill Ranch.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The hotel offers a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a playroom and a library. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a transfer service, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The pleasantly heated water of the outdoor pool area guarantees comfortable swimming. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. The wide range of activities offered at the hotel ensures that there is something new to do every day, including tennis, basketball, golf and horse riding. With water skiing, jet skiing, sailing and diving available, fans of water sports will have plenty to choose from. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. A spa and a sauna are available in the wellness area.

Meals

Various dining options are available, including a restaurant, a café and a bar. A fortifying breakfast is served daily.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hilton Garden Inn Irvine East/Lake Forest Amenities at Hilton Garden Inn Irvine East/Lake Forest

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Basketball

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      Diving

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      Golf

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Jacuzzi

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      Jet Skiing

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      Number of Pools

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      Outdoor Pool(s)

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      Sailing

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      Sauna

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      Sun loungers

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      Tennis

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      Water Skiing

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

266

Very Good

145

Average

70

Poor

40

Terrible

37

Recent Reviews: 558

  • User:Safarigirl2725

    Trip type: Solo travel

    Inconsistent treatment from the Staff!

    rating05 Apr 2026

    One of the worst hotel stays of my life...and I travel a lot! Particularly to East Africa. As a return guest, with a small dog, I was looking forward to three nights of relaxation and sleep! I had just been through a major home move in the San Bernardino mountains (Lake Arrowhead) and I was completely exhausted when I first arrivedl!!! I needed a full night's sleep! Around 3:30 am in the morning during the first night, the hotel alarm went off!!! We had to get dressed and evacuate the hotel. I stood outside with my dog, along with everyone else, wondering what on earth was going on!!! When we finally got back to our rooms, with no explanation of WHY the alarm went off, I discovered that my smoke alarm was still beeping inside my room because of a low battery. I asked someone to come and change the battery and they said "No!" They told me to wait while they found me another room. What? I waited and waited but no one called me back. In the meantime, the smoke alarm kept beeping which was not only upsetting to my dog but to me as well. I was dead tired!!! Finally, I packed everything back up and finally moved across the hall to another room on the first floor. It was already almost 6:30 am. I was told by the hotel manger that my room would be compensated for that night. This was December 21st. It was not!!! The next day, 12/22, I was in a major auto accident just down from the Hilton Garden Inn on Portola. This happened in the late afternoon. I was broadsided by another car which caused my car to flip! My dog was with me. It took the Fire Dept, 2 1/2 hours to extract me from my car. Thankfully, they had already gotten my dog out. My car was totaled and I was badly injured. I spent the next two days and nights at Mission Hospital. I do believe Daniel at the hotel was aware of all of this...and he was very professional and kind. As he alway is. My complaint is about the rudeness of the gal who worked behind the desk on 12/24. I did not stay at the hotel on the nights of 12/22 or 12/23, because I was in the hospital. My friend took me back to the Hilton Garden Inn the morning of 12/24 to pick up all of my belongings which were still in my room. The girl at the front desk was extremely rude to me when I asked her why the first night was being charged to me when the manager said I would not have to pay. I can still see her face but I do not remember her name. She absolutely should not be working in the hospitality business! She was so mean spirited...and at a time when I was obviously at my worst both physically and mentally (I had a cast on my broken right wrist; my broken right ankle; and my left knee). Needless to say, I will never stay at a Hilton Garden Inn again! From someone who travels quite a lot, simple kindness goes a long way - and the Hilton Garden Inn Foothill Ranch was certainly lacking in this respect!! Not to mention...I never got compensated for my first night there. My advice...think twice before staying there or simply go elsewhere!!!

  • User:Alexander E

    Trip type: Solo travel

    Rude staff

    rating10 Jan 2026

    Girl over the phone was very rude in her tone simply because I asked how much deposit was. I didn’t bother to stop by the desk since I used digital but I’m sure it would’ve caused me stress.

  • User:Freedom11130572764

    Trip type: Family

    great family stay

    rating03 Dec 2025

    great stay with my family for two nights while we were in town for a wedding. the only issue we ran into is when a travel sports group of teens was running around the hallways and making a big fuss, but the staff solved our noise complaint.

  • User:Thomas_ABQ

    Trip type: Business

    Poor Service and facilities

    rating04 Nov 2025

    Very disappointed as most of the workout equipment was not functioning and upon asking at the front desk, I received no help but only a response that "they well let people know when the right people come in to work." Additionally, I was served bacon even after I asked not to be served it... as a vegetarian, the last thing I want to do is cause more animals to be slaughtered.

  • User:hanh h

    Trip type: Couples

    Nice place to stay

    rating01 Nov 2025

    Free parking, updated/ renovated rooms, soft pillows and beds. The room was super clean and really appreciated the updated showers (not a tub). The king sized bed room was spacious and felt really clean. Check in was quick and easy. Love it.

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