Holiday Inn Express Los Angeles Lax Airport

Recent Reviews: 1752

• User:BerlinG-ParisF

  Trip type: Couples

  Very Good Airport Hotel

  31 May 2026

  We arrived later than expected due to a delayed flight. I called from baggage claim and was told where the shuttle stopped. After getting our luggage, we proceeded upstairs and found "hotel shuttle" sign so I called to say we were ready. Within 5 minutes, I saw shuttle approaching (he was called by someone else whom we later picked up) so I waved, he stopped, verified our hotel, and away we went! After picking up other guy (loud guy who had just returned from China and thought his poop didn't smell?), we headed to hotel. The shuttle service was very efficient with friendly, helpful driver. Check-in was easy for my other half's IHG platinum status since we used his annual Chase free night (I have IHG Diamond status and got larger room upgrade on our February 2025 visit after our Panama canal cruise-see that review for more details). Our 1st stay was in #403. We were in a smaller room #332, but King Bed. Room at northeast end of hotel with views of backsides of restaurants. Manchester Ave. has many loud cars but not too bad for good night's sleep thanks to our being very tired and still on east coast time! (and our CPAP machines!)Everything mostly clean-bathroom overflow drain could use good scrub-the main reason for a 4 and not a 5. Everything except some loose USB outlets in good working condition. Breakfast very good for HIE but very crowded so biscuits went fast. After missing 2 times, I just put sausage gravy over my 2nd helping of pancakes. Sugar-free syrup on 1st 2 pancakes. We stayed the following 3 nights at the Intercontinental DTLA. As I should have realized, the top IHG brands don't cater to those with sugar issues so no sugar-free jelly or syrup downtown; next time, I will take a few extra to use at the fancier but not as health conscious, La Boucherie! They also had cheese omelets (no scrambled this time), pork sausage links, turkey sausage patties, potatoes, (no bacon) plus fresh fruits, cereals, and more. No real complaints. Very friendly, helpful staff continuously cleaning and restocking.In conclusion, a very good airport hotel. We haven't tried the Holiday Inn nearby, but this one does the job if one needs an airport hotel. Also, it has free breakfast for all unlike HI! There are many restaurants close by, if needed. Soufiane Couche, Owner at Holiday Inn Express Los Angeles - LAX Airport by IHG, responded to this review Dear valued guest,Thank you for taking the time to share such a detailed review regarding your recent stay with us. We truly appreciate your continued loyalty as an IHG member and are delighted to hear that overall you had another very good experience at our hotel.We are pleased to know that our airport shuttle service was efficient and convenient after your delayed flight, and that our driver provided friendly and helpful service throughout your arrival experience. We are also happy that your check-in process was smooth and that you found your room comfortable for a restful night after a long day of travel.Thank you as well for your honest feedback regarding the bathroom overflow drain and USB outlets. We appreciate you bringing these maintenance details to our attention, and your comments have been shared with the appropriate departments for review and improvement.It is wonderful to hear that you enjoyed our breakfast offerings and especially recognized our breakfast staff for their friendliness, attentiveness, and continuous efforts to keep the area clean and well stocked during busy hours. Your thoughtful observations truly mean a great deal to our team.We sincerely appreciate your recommendation and your kind comments about the value and convenience of our hotel. It was a pleasure having you stay with us again, and we look forward to welcoming you back on your next visit to Los Angeles.Sincerely,Soufiane Couche,Front Desk Manager

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• User:creatingmemories

  Trip type: Couples

  The perfect hotel choice near LAX

  19 May 2026

  This is the perfect place to stay near LAX. We were warmly welcomed upon arrival, employees were all very helpful and engaging , very clean, parking is complimentary ( a real plus near LAX!!) and the airport shuttle 24/7! The location is close to major expressway. There are a handful of restaurants within walking distance otherwise within a short drive we went to Trader Joe's and other options. I would highly recommend this location. Soufiane Couche, Owner at Holiday Inn Express Los Angeles - LAX Airport by IHG, responded to this review Thank you so much for your outstanding review and for recommending our hotel. We are truly delighted to hear that you considered us the perfect hotel choice near LAX.It is wonderful to know that you felt warmly welcomed upon arrival and that our team members provided helpful and engaging service throughout your stay. We are also pleased that you enjoyed the cleanliness of the hotel, our complimentary parking, and the convenience of our 24-hour airport shuttle service.Your comments regarding our location and nearby dining and shopping options are greatly appreciated, and we are happy to hear that our proximity to the airport and major freeways added convenience to your travels.Thank you again for your kind feedback and recommendation. We truly appreciate your support and look forward to welcoming you back again in the future.Sincerely,Soufiane Couche,Front Desk Manager

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• User:creativefoodie

  Trip type: Business

  Read before you stay

  07 May 2026

  Delta will send you here when they mess up your flight. Request another hotel!They gave us two $ 12 vouchers for breakfast. The breakfast is terrible, over cooked eggs, undercooked potatoes, no bacon, no yogurt. And it ended up costing us $64. Including the vouchers. We said something and they gave us a 20% discount. Totally not worth it. The room thermostat did not work. There was so much noise all night long. People were partying somewhere.Left for breakfast and our room keys stopped working. They are taking advantage of travelers who had their flight canceled or experienced the Delta incompetence. Fyi. Soufiane C, at Holiday Inn Express Los Angeles - LAX Airport by IHG, responded to this review Thank you for your feedback. We apologize for the experience you described. However, after reviewing your comments, we believe this review may have been intended for a different property.Our hotel is the Holiday Inn Express located at 8620 Airport Blvd near LAX. We do not participate in airline voucher programs and do not accept airline-issued hotel vouchers. In addition, breakfast and parking are complimentary for all registered guests at our property, so the charges mentioned do not match our hotel services or operations.There are multiple Holiday Inn-branded hotels near LAX, including Holiday Inn, Holiday Inn Express & Suites, and our Holiday Inn Express location. We kindly ask that you please review the hotel address and property name associated with your stay and update your review accordingly if it was posted in error.Thank you for your understanding.Best regards,Soufiane CoucheFront office managersoufiane.couche@hielaxairport.com.

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• User:lucianop3107

  Trip type: Business

  Fast Pit stop

  17 Apr 2026

  Goof hotel next to LAX AIRPORT.I been here several times due work and is always comfortable to stay here.Tasty food.Comfortable room.Kindly personnel.Free shuttle from airport.

• User:Graham C

  Trip type: Couples

  Good for overnight when in transit at LAX.

  14 Mar 2026

  A good hotel to stay at in you need an overnighter in LA when in transit. Not in the "best" area but seemed safe enough and the airport shuttle runs every hour. The room was clean and tidy and reception helpful ref local eating places (the hotel only serves breakfast which was OK). We would use it again.