Metro Plaza

Recent Reviews: 492

• User:RiveraEsparzaJorge

  Trip type: Solo travel

  Convenient Location, Basic and Overpriced

  28 Mar 2026

  I can’t say much about this hotel. It is an average place that I only used to spend one night. I arrived unexpectedly from the Philippines and just needed a place close to the station, since my bus to my hometown was canceled at the last minute.The hotel is somewhat run-down, and there are homeless people in the surrounding area, which can feel uncomfortable. I also found it a bit expensive for what it offers, although this is relatively common in downtown Los Angeles.On the positive side, the location is very convenient, as it is very close to Union Station, making it ideal for travelers using Amtrak or bus services. It is a good option just to spend the night and continue your journey. Also, in the afternoons there is a nice bazaar on Olvera Street with good Mexican food nearby.The hotel staff was very attentive and they speak Spanish, which makes communication easier.Overall, the experience was acceptable, but I think the price is high for how basic the place is, and it lacks a bit of charm.

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• User:CorinneF49

  Trip type: Business

  Don't look at the carpeting.

  03 Mar 2026

  Upon exiting the third floor elevator, the overall appearance of the carpeting was horrible. The carpets were dirty, held together by electrical tape and had not been cleaned or replaced in years. The bedspread was weathered and the tiles and caulk in the shower were moldy and dirty. The only good thing was the parking attendent was helpful. I would never recommend this hotel to out of town guests.

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• User:Jo C

  Trip type: Family

  Metro plaza experience

  13 Nov 2025

  Photos are not what the rooms look like. The hall carpets are dirty & ragged. No restaurant, no breakfast as was advertised. Free parking advertised but was charged $5/day. At least the parking had direct access to the hotel. Could only find one tiny Mexican restaurant anywhere nearby. The wi-fi worked. TV remote was set up very weird. Housekeeper was pleasant. Bathroom was clean but no lotion or shampoo and conditioner. The elevator was immaculate. Overall very disappointing.

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• User:GreenInsights

  Trip type: Couples

  Location and comfort

  20 Dec 2024

  Everything we needed for a good sleep. Wonderful location close to shopping and eating on the famous Olvera Street and Union StationKing Size bed and good hot water. Ice and filtered water available near elevatorsFriendly reception. Will definitely stay here again

• User:AlexJ262

  Trip type: Solo travel

  Not Good!

  01 Nov 2024

  I only booked this place as it was near Union Station and I had an early train the next day. I didn't expect much for the price, but the reality was far worse than I imagined.Getting into the hotel was a challenge in itself as the automatic door was stuck and I had to stand there for 5 minutes until someone let me in.Check in was fine, the staff member was friendly enough. The lobby isn't particularly welcoming. Just a desk with lots of signs up- you can tell a lot about a place by the amount of poorly worded laminated signs dotted around!My room was on the 4th floor and the corridors leading from the elevators were very tired and in dire need of an update.My room echoed these sentiments. Dark patterned carpets which had years worth of marks on them, the bed was extremely hard and had a dark flowery quilt that even my grandparents would have thrown out several decades ago. There was little natural light, few plug sockets and to get to those I had to move the bedside tables revealing an awful lot of dust.The only decent bits of the room were the ensuites and the WiFi.There's mention of breakfast on booking, but it didn't appear to exist and there was another of those laminated signs covering the one which detailed the breakfast times.The hotel is in a good location for the station, Olvera Street and Philippe's, however the surrounding area is rather sketchy and didn't feel safe at night.It probably goes without saying, I wouldn't return and would much rather stay a bit further away and grab an uber to the station if I ever need to catch a train from LA again and I'd recommend you do the same!

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