Motel 6 Canoga Park

Recent Reviews: 41

• User:mariemB7502BK

  Trip type:

  Do not stay and I mean do not stay at this hotel!

  25 Jun 2022

  We had cockroaches in our room and we confronted the front desk they yelled at us and was told to go some where else. We told them we drove 3 hours for my cousins memorial and we had no where to go. They said to get the f..k out of here. I asked if they could call and find another place for us to stay as a courtesy, they refused to help us out. The 2 guys left to the back of the the front desk. We pushed the button for them to come and help us and they never came back. Please do not stay there what ever you do! We where concerned of our vehicle also because there was some shady people walking around around someking and drinking. GuestXperience Team, Other at Motel 6 Canoga Park, CA, responded to this review Dear guest, thank you so much for your valued response. We feel sad to hear about your negative experience with us and we sincerely apologize. We always strive to provide our guests with the best possible experience and serve our guests to the best of our abilities. However, we seemed to have failed in our endeavor and we will take appropriate steps to provide a better experience going forward. We hope to remain your place of choice and we seek another opportunity to serve you yet again. Best Regards, Customer Care TeamMotel 6 Canoga Park

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• User:WorldTraveler919

  Trip type:

  One of the worst Motel 6's that we have stayed in

  03 Aug 2021

  Loud with people up all night going up steps, talking loud, playing movies. I.E. Loud all night!Area and rooms were generally clean.One guy smoking pot in the parking lot. Shady neighborhood.Pool is brokenOn the next trip i chose to otherwhere! GuestXperience Team, Other at Motel 6 Canoga Park, CA, responded to this review Dear guest, thank you so much for your review. While we are happy that you stayed with us, we are disappointed for failing to blow it out of the park for you. We are sad to hear about the issue raised by you, and we will surely highlight this incident to our housekeeping staff and taking steps to avoid such instances in the future. This is not the type of experience that we want for our guests. We have duly noted your concerns, and we will work hard to address them. We wish you had brought this to our notice earlier as this would have helped us find a better alternative. We would love the opportunity to redeem ourselves with you, should you choose to stay with us again.Best Regards, Customer Care TeamMotel 6 Canoga Park

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• User:Bonita L

  Trip type:

  Lots of homeless

  14 May 2021

  Not the motels fault, but the neighborhood is pretty rough! Lots of homeless, noise all night long. we were concerned for our vehicle too. When we got off the freeway we were in a very nice neighborhood. Active college area. However, the motel is definitely on the wrong side of the tracks! We scurried to our room and stayed there. We were just too tired to find some other place. First time ever I was not allowed into the lobby. We arrived at 2pm and had to check in via the night check in slot. This was on May 14, 2021. We had been traveling for a wee or so. First motel we couldn't go into the lobby! GuestXperience Team, Other at Motel 6 Canoga Park, CA, responded to this review Dear guest, thank you so much for taking time out of your busy schedule to write us a review. While we are happy that you chose to stay with us, we are disappointed with your experience. Unfortunately, homelessness is an issue in most cities throughout the U.S, as well as our beautiful city, and we are sorry that this was somewhat disconcerting for you. We hope that it will not deter you from staying with us again, to be honest, you are likely to see evidence of homelessness in all areas of the city. Also, we will look into the issues raised by you and promise to look into your claims with all seriousness. We hope you will give us another chance to improve your impression of us! Best Regards, Customer Care TeamMotel 6 Canoga Park

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• User:psykpyrate

  Trip type: Solo travel

  Loud and unruly, not for families

  20 Jun 2020

  For the same price you can get a Best Western.NO COFFEE MACHINENO SHAMPOOBURN HOLES EVERYWHERE IN A NON-SMOKING ROOM.I wanted a quiet peaceful room, instead I felt like an episode from The Wire. You get what you pay for but I paid too much. GuestTouch Inc, Other at Motel 6 Canoga Park, CA, responded to this review Dear Guest,We appreciate your comments - thank you for taking the time to leave us with feedback about your recent visit. It's unfortunate that you did not experience the usual level of satisfaction that other guests have but we love that you have pointed out the things that we can improve on. Your comment about maintenance is noted and we will see to it that our team does a better job preparing the area moving forward. We will also see what we can do about having some updates soon. We would love it if you would come back to stay with us again - we have no doubt that the next time you would have the wonderful experience that the vast majority of our guests have. Best Regards, Customer Care TeamMotel 6 Canoga Park

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• User:B9174MQkathym

  Trip type: Solo travel

  Rude Management

  30 May 2020

  The management is very rude. They talk down to you like you are beneath their Indian culture. I've had problems with clogged, slow running drains, no hot water, temp control on ac not working. The area is not that great and most of clientele appear to be shady. They kept my $50.00 pet deposit for no reason. Do yourself a favor and stay elsewhere. Lilith V, Other at Motel 6 Canoga Park, CA, responded to this review On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.

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