Quality Inn & Suites Montebello - Los Angeles

Recent Reviews: 182

• User: teddyb1968

  Trip type: Business

  Very restful business trip in Montebello.

  When I saw the hotel from the freeway, I thought to myself: Oh…been there awhile. Yes, it has been here awhile but I was pleasantly surprised by the excellent customer service and how very clean the room was. It does have a pool ( looks like a 1970 pool / nostalgic! ) Hotel does offer a delicious club sandwich which you can order right there at the bar. Overall, a perfect rest from the traffic tha… Read moreWhen I saw the hotel from the freeway, I thought to myself: Oh…been there awhile. Yes, it has been here awhile but I was pleasantly surprised by the excellent customer service and how very clean the room was. It does have a pool ( looks like a 1970 pool / nost… Read more

• User: joeseph M

  Trip type: Family

  Bad experience with front desk

  stayed here 5 plus times every time had to change room due to tv not working front desk bias towards men with same problem tv not working met with friendliness apologies and another room key no problems extraordinary bias displayed by clerk Kathy M towards elderly couple with exact same problem met with extreme hostility and rudeness unfortunately there was never anybody else to talk to or complai… Read morestayed here 5 plus times every time had to change room due to tv not working front desk bias towards men with same problem tv not working met with friendliness apologies and another room key no problems extraordinary bias displayed by clerk Kathy M towards eld… Read more

• User: Josaphat S

  Trip type: Business

  Best Stay

  Quality Inn stays true to their Name: Quality. Staying at this clean, spacious, welcoming hotel was the best choice. Citlaly was extremely helpful from reserving to checking out. Citlaly made us feel like we mattered as guests and went above expected service. The staff was friendly and welcoming. Laughed and smiled were present at all times. The rooms were clean and spacious. It has a clean smell… Read moreQuality Inn stays true to their Name: Quality. Staying at this clean, spacious, welcoming hotel was the best choice. Citlaly was extremely helpful from reserving to checking out. Citlaly made us feel like we mattered as guests and went above expected service.… Read more

• User: 801AaronB

  Trip type: Business

  Would advise against this...

  Front desk lady was the nicest part of the hotel. She was great. Everything else....EVERYTHING ELSE was abysmal. I am no elitist, I have stayed in some pretty old, run down places that were still clean with good food. This was not that. The food was terrible, the hotel was dirty and scary to be honest.Front desk lady was the nicest part of the hotel. She was great. Everything else....EVERYTHING ELSE was abysmal. I am no elitist, I have stayed in some pretty old, run down places that were still clean with good food. This was not that. The food was terrible,… Read more

• User: 174morganr

  Trip type: Family

  The reviews are right…. Do not do it!!!!!

  This is the first negative review I’ve had to write. Complete false advertising for this motel. Rooms are filthy, suites are not two rooms as stated, “complimentary” breakfast is a paper bag with a muffin and yogurt, happy hour (managers hour) does not exist, awful location, I could go on… you get what you pay for. Spend more money and go elsewhere! Unfortunately it was probably the worst hotel ex… Read moreThis is the first negative review I’ve had to write. Complete false advertising for this motel. Rooms are filthy, suites are not two rooms as stated, “complimentary” breakfast is a paper bag with a muffin and yogurt, happy hour (managers hour) does not exist,… Read more