Redondo Pier Inn

Recent Reviews: 135

• User:GlobeTrotting789255

  Trip type: Couples

  The staff is doing the best they can but this facility is tired.

  15 Jul 2025

  The mattress was comfortable which helped offset the rock hard pillows. The tub looked like it had been resurfaced at some point, but had chips and rust stains. The sink faucet was loose. The towels were well, and I do mean *well* used, small and thin. I think the staff was doing the best they could, but they don't have much to work with. Would not go back.

• User:Joi I

  Trip type: Family

  AVOID AT ALL COSTS !!

  18 Feb 2025

  Needed a last minute place to stay. The price was right. Now I know why. Toilet was full of poop. Towels were dirty. Really really gross. Will never stay here again. It’s worth every penny to stay somewhere much nicer - trust me. It’s too bad because Redondo Beach is a great town.

• User:Luis J

  Trip type: Business

  WORST CUSTOMER SERVICE EVER.

  20 Oct 2024

  Called to work something out due to a scheduling issue that was out of my control (Conference dates switched) & got charged nearly $200 for a no show. When I spoke with them, not only were they rude as hell, but could care less about the issue. All they cared about was their money & were rude, dismissive & disrespectful. I spoke to an agent as well as their manager & they both told me to screw off basically. I WILL NEVER go through them & hope they figure their management thing out. Unbelievable. Can't stand business/people that have no sense of customer service whatsoever.

  Read more

• User:david h

  Trip type: Solo travel

  I smell a rat.

  21 Jun 2024

  This place was the worse place I’ve ever stayed at! The cost I payed for one night was $180.00 they didn’t have a set up for coffee/ no breakfast but what really upset me was when I tried to set the clock it was unplugged but once plugged it in I noticed I change the time because it was busted” I took it to the front desk told the clerk and she said would have it replaced but never did” they had no lamps on each side of the bed as was mentioned by another guest, they had the tv on the dresser but they still had the tv wall rack up on the wall what an eye sore!Did I mention when we walked in the door it smelt like “RAD” they must have used a fogger” of it. And then the parking spot next to ours had a giant oil spot someone did and it was there even the next day when we left. Also the bed cover was stained with a black mark on it. I went down right away with these to show it was there before we got there, remember they want an $80.00 deposit when you come in. And I think I saw they charge you $6.00 a night for parking there, ya can you believe it “ I will never stay at this place again. Who ever owned before didn’t take of it and now these owners can care less for the people but only the cash it seems. I did leave a good tip for the housekeeper though, it’s not their fault the management failed. Sense they never replaced the alarm clock radio I used the air conditioner all night it because it would switch off and on every half hour in fact it turned off at 10 am one hour before the checkout time at 11.00am that was actually perfect.One other thing you need to know all rooms are on the first floor are above the parking lot you either take the stairs are the one dirty elevator.Please note, would someone please grease the wheels on that elevator it has this clicking sound I had to put my body and arms out across the back of it holding on incase it failed and I would go down slammed from the 3rd floor down to the 1st floor, you’ve seen the cartoon”🥸One good thing they don’t have smoking in the rooms, because once outside you have a choice of smelling menthol brand and the other what I think was skunk witch turned out to be dope after I watch 3 guys across from my room doing. “Well there are all types of different people out there and so some of you may not mind this type of place. I messed up so pls don’t do the same.Take care.

  Read more

• User:DawnMM476

  Trip type: Family

  Go somewhere else!

  18 Mar 2024

  Stayed here while attending a track meet. Needed something clean that was close to the school. We would only be there to sleep and shower. The photos on the site looked like this was an older hotel that had been remodeled. It looked fun/hip. The hotel and room don't resemble the photos at all. We were given a handicapped room on the second floor. A non-handicapped person could not stand under the shower. I could handle that but there was NO HOT WATER. The water from the both the sink and shower were ice cold. I called the desk and was told to let the water run for 15 minutes longer. Still no warm water. I ask to change rooms and was told no, only the manager could do that. I was told that they would call a maintance person, it was after 9:30 pm. About 30 minutes later the guy from the front desk came up and messed with the shower for 20 minutes, told me it was working. I ask about the sink and was ignored. Next morning went to shower, ice cold water. I complained when I checked out and was told, "weren't you told exactly how you have to turn the shower on?" My response to her was if I didn't know how to to turn a shower on why would there still not be hot water in the sink. Again, ignored. BTW, this dumpy hotel charges $6 to park in thier lot and there are no coffee makers in the room. What a scam.

  Read more