Residence Inn Los Angeles Lax/Manhattan Beach

Recent Reviews: 93

• User:Robb R

  Trip type: Friends getaway

  A perfect weekend - great service, great location, great property!

  03 May 2026

  This place has it all...outstanding service, great location, cleanliness, and fun vibes! We stayed here over the weekend when we came up for the Beach Life Music Festival in Redondo.Most important to us is always the Guest Service aspect of the stay, and this property delivered! At check-in, Randy and Khaj were super friendly, helpful, and treated us to an amazing room upgrade (they definitely take good care of BonVoy status members). We were upgraded to an incredible suite!This Residence Inn is so close & convenient to everything. The Beach is walking distance, great restaurants and all kinds of shopping are close by, and it was a short, easy Uber ride for us down to Redondo where the concert was. There was a really fun energy on the property this weekend which added to the experience.Also important to note...rooms, lobby, and breakfast area were all very clean (and the food was good). This was our 2nd year in a row staying here for the Beach Life Festival...and we will definitely be back next year too!

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• User:John H

  Trip type: Family

  Poor Communications and Follow Through

  11 Apr 2026

  I don't like writing this review because I usually have pleasant stays at Marriott properties. This one is an exception.This stay was for a vacation. I switched last minute from a Hilton reservation to this Marriott property because I stay with them for business 30-40 nights a year. Shortly after booking, I get a notification that I had been upgraded to a better room. Nice! I thought my loyalty was being recognized. Just hours before arriving I get an odd email from their Director of Sales, Donna, stating my request for an upgrade was not available. Odd, I did not request the upgrade and I know that other room was available because I was contemplating it when making the reservation. I was feeling a type of way but I was resolute enough to try and not let it bother me.Check-in: A long unnecessary, multi signature waiver was required for the stay. Also, I got a notice that renovations were to be completed during my stay! What!? Now, I have to plan for an invasion of privacy? Who's going to be in my room?? A picture of the letter is attached. I had to read it twice, I couldn't believe they wanted to perform renovations while guests were staying in the room.Parking: $28 a day. I really don't have an issue with charges for parking. I knew of it before hand and calculated it into my budget. But... the sizes of the parking stalls are insanely small. Not too crazy if you don't mind your neighbors brushing against your car as they get in and out of theirs. Multiple cars are straddling or taking two spots, they are that small.Rooms: They were clean, can't knock them for that. If you need extra towels, walk to the front desk because they will not show up if you call for them or ask for them in your reservation in lieu of house keeping.Customer Service: Donna is not sincere in her communications or apologies. She does like to use the word sincerely though. She said her front desk communicated to me when they hadn't and that I made requests that I had not. Her communications irritated me for several days during my vacation. I was equally annoyed at her repeated invitation to stay again. For what? The same experience?I almost forgot. Night Auditor, Sunny, emailed me at 4:51 AM, the day of check-in, saying my reservation was going to be canceled because a $1 charge was not going through. This was a first at a Marriott. I noticed this email two days into my stay. A phone call for this communication seems more appropriate.This place could be great, but if you want peace of mind during your vacation, look for other properties. I was so annoyed during this stay I reached out to their corporate office, a first for me. Only then did Donna reach out by phone. My room was only a few hundred feet away, she could have stopped by with the renovation crew.I truly regret canceling my Hilton reservation just down the road. Don't make the same mistake I did. Nina Solano, Guest Services / Front Office at Residence Inn by Marriott Los Angeles LAX/Manhattan Beach, responded to this review Greetings, thank you for your feedback. We sincerely apologize your stay was interrupted by communications from our hotel staff. We too also feel our code of kindness is a little too much however, it is a form that was a court order from the city of Manhattan Beach for all guests to sign. In regards to your upgrade, you were most likely upgraded by Marriott and not the hotel, this is something Marriott started doing last year, this is were we may have got a misunderstanding when reaching out to your about the upgrade.We did receive your Marriott case during your stay, we reached out once after via email since your case mention you did not want to be bothered during your vacation we respected this and followed through with one email. After we did our best to make it better we are truly sorry for the inconvenience during your stay. Please email me directly for any questions or future stays and I would be happy to help assist and make sure your stay is perfect. Kindly, Nina S.

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• User:sandbites

  Trip type: Family

  Safe good hotel

  14 Jan 2026

  Located in a very safe and upscale neighborhood. You will feel safe walking around the area at night. The lobby is spacious and very clean, makes you feel like it’s home away from home. The rooms are quite big for the price. The full kitchen, microwave, stove cooking utensils round off the home feeling. The rooms are elegant and feel new. They smell good too. The pathways leading to the rooms are clean and well maintained. Added bonus the free breakfast is very generous in terms of choices and selection. Target is just beside it, there are at least 25 restaurants within a 15 mile radius. Nina Solano, Guest Services / Front Office at Residence Inn by Marriott Los Angeles LAX/Manhattan Beach, responded to this review Greetings, thank you for your feedback, we are very happy to hear that you enjoyed your stay with us and our location made you feel at home and safe. We look forward to your next stay with us!

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• User:katier942

  Trip type: Family

  So close to the beach!

  02 Jan 2026

  Breakfast was pretty darn good, they’re pet friendly with super cute little apartments and within walking distance to Manhattan Beach. I put it on my list to stay here again! Nina Solano, Guest Services / Front Office at Residence Inn by Marriott Los Angeles LAX/Manhattan Beach, responded to this review Thank you for your feedback! We are happy you enjoyed your stay with us especially being close to the beach! We look forward to your next visit with us!

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• User:jenniferru84

  Trip type: Couples

  Great staff!

  16 Nov 2025

  I stayed there in my birthday 11/14. It was just an overnight stay since we were going to a concert at the Kia Forum. The staff greeted me with a birthday card which made my night. We had a long drive from the IE due to the heavy rains and was feeling a little frustrated. The friendly staff plus receiving a bday card really made my evening. When it came to check out the next day, I went to the office to pay for parking and they informed me that my parking fee had been waived since it was my bday. They made me feel truly valued and special. I don’t recall the woman’s name at check in but she was friendly and had charismatic. Thank you for making our stay enjoyable. Nina Solano, Guest Services / Front Office at Residence Inn by Marriott Los Angeles LAX/Manhattan Beach, responded to this review Thank you for you for you feedback, we are thrilled to hear we made your special day even more special! It was truly an honor to have you here with us, we hope to welcome you back for your next visit to Manhattan Beach!

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