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Sheraton Grand Los Angeles

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Sheraton Grand Los Angeles

locationDowntown, Los Angeles - CA

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About Sheraton Grand Los AngelesAbout Sheraton Grand Los Angeles

Location

The property is just adjacent to Macy's Plaza with a direct entrance from the hotel. There is a metro stop just across the street providing easy and traffic-free access to Hollywood, Universal Studios, Long Beach, Pasadena and the ferry terminal to Catalina Island. This area of Downtown has become increasingly popular over the last few years and it is an excellent base for exploring all that Los Angeles has to offer.

Facility

The hotel has 4 lifts and features 496 rooms. Guests are warmly welcomed by English-speaking staff at the reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket and souvenir shop. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi ensure optimal comfort. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

Refreshing drinks at the poolside snack bar, followed by a dip in the pool, offer the perfect way to unwind. A sun terrace is a great place to while away the hours. For guests who wish to keep active, cycling/mountain biking and golf are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, bowling, callisthenics and aerobics. A wellness area with a spa is available at the hotel. A dance club offers fun and entertainment.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Staff are also happy to provide children's meals.

Payment

The hotel accepts the following credit cards: VISA, Diners Club and MasterCard.

Amenities at Sheraton Grand Los Angeles Amenities at Sheraton Grand Los Angeles

  • Facilities

    • -

      24-hour check-in

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      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

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      Café

    • -

      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Nightclub

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

    • -

      Bowling

    • -

      Cycling/Mountain Biking

    • -

      Golf

    • -

      Gym

    • -

      Sun terrace

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User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1091

Very Good

384

Average

93

Poor

34

Terrible

45

Recent Reviews: 1647

  • User:Janelle D

    Trip type:

    Birthday celebration!

    rating12 Jul 2025

    Awesome stay here! Excellent customer service as well. My family and I were here to celebrate my twins(boy/girl) 30th birthday!

  • User:Braden M

    Trip type:

    Good but Intolerable Staff and Failing Internet

    rating25 Jun 2025

    The hotel is fine in aspects of room quality and room service. It is what you can expect from a 4 star hotel. However, some staff can be found to be rude, unhelpful, and downright disrespectful. You...

  • User:Elijah W

    Trip type:

    Warm Hospitality & Great Stay, Aloha from Hawaii!

    rating08 Jun 2025

    My girlfriend and I visited from Hawaii, and we had a wonderful stay at the Sheraton Grand Los Angeles. The service we received was on top and made all the difference. Vincent and Rigo at valet were...

  • User:stephanyang88

    Trip type:

    Amazing customer service!

    rating28 May 2025

    I loved everything about the hotel (i.e clean and spacious rooms, great customer service, clean atmosphere, and awesome hotel bar)! Great walking score to nearby bars and restaurants and The Marriot...

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