Super 8 By Wyndham North Hollywood

Recent Reviews: 312

• User:Laura P

  Trip type:

  SO BAD not ever that affordable

  01 Jun 2026

  The worse place to stay if you are handicap, they do not care about you or that it is state law to have accommodations for the handicap people THERE IS NO ELEVATOR!Keys would not open I had to up and down the stairs 4 times... there are roaches!!!! and the sheets are stained.When I told the front desk clerk, he said he was going to contact management and that is last that I heard for him. Guest Experience Team, Owner at Super 8 by Wyndham North Hollywood, responded to this review Dear Laura P, thank you for taking the time to share your feedback with us. We are deeply sorry to hear about your experience and sincerely apologize for the frustration, inconvenience, and discomfort you encountered during your stay. We understand how difficult and upsetting it must have been to deal with accessibility challenges, especially when combined with repeated issues accessing your room. Having to make multiple trips up and down the stairs due to malfunctioning key cards is unacceptable, and we regret the inconvenience this caused. We are also very concerned by your comments regarding the condition of the room, including stained linens and the presence of roaches. These issues fall far below the standards we strive to maintain and should not be part of any guest's experience. Additionally, we apologize that you did not receive a meaningful follow-up after reporting your concerns. Every guest deserves to have their issues acknowledged and addressed promptly, and we regret that you felt unheard after bringing these matters to our attention. Your comments have been shared with management for immediate review, including concerns related to accessibility, room maintenance, cleanliness, pest control, and guest service. We truly appreciate your honest feedback, as it helps us identify serious areas where improvement is needed. Please accept our sincere apologies for your experience, and thank you for bringing these concerns to our attention.Best Regards, Super 8 North HollywoodCustomer Care Team

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• User:Marcelino P

  Trip type: Family

  Beware

  30 May 2026

  Horrible motel… cockroaches all of the place! Dirty sheet, no clean towels! No elevator or disable rooms! Front desk staff are very rude and management never gets back to you!! DO NOT STAY HERE! Guest Experience Team, Owner at Super 8 by Wyndham North Hollywood, responded to this review Dear Marcelino P, thank you for taking the time to share your feedback with us. We are deeply sorry to hear about your experience and sincerely apologize that your stay did not meet even the most basic expectations for comfort, cleanliness, and service. The concerns you described regarding pests, dirty linens, lack of clean towels, and difficulties with accessibility are extremely serious and certainly not reflective of the standards we strive to maintain. We understand how upsetting and uncomfortable this experience must have been, and we regret that these issues negatively impacted your stay. We are also sorry to hear that your interactions with the front desk team and management left you feeling unheard and unsupported. Providing professional, respectful, and responsive service is a fundamental part of the guest experience, and we apologize that we fell short in this regard. Your comments have been shared with management, housekeeping, maintenance, and pest-control services for immediate review and corrective attention. We truly appreciate your honest feedback, as it helps us identify critical areas where improvements and greater accountability are urgently needed. Please accept our sincere apologies for your experience, and thank you for bringing these concerns to our attention.Best Regards, Super 8 North HollywoodCustomer Care Team

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• User:Victoria R

  Trip type: Couples

  Good customer service

  27 Apr 2026

  Good breakfast nice staff easy check in and out Guest Experience Team, Owner at Super 8 by Wyndham North Hollywood, responded to this review Dear Victoria R, thank you for your kind feedback—we’re delighted to hear that you enjoyed the breakfast, found our team welcoming, and experienced a smooth and easy check-in and check-out process. Creating a comfortable and hassle-free stay is something we truly value, and it’s wonderful to know this reflected in your visit. We appreciate you choosing to stay with us and look forward to welcoming you back again soon.Best Regards, Super 8 North HollywoodCustomer Care Team

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• User:RandyR1414

  Trip type: Family

  Good price

  07 Apr 2026

  Staff was friendly. Rooms are a little dated but comfortable. Good deal for the price. Guest Experience Team, Owner at Super 8 by Wyndham North Hollywood, responded to this review Dear RandyR1414, thank you for your kind and balanced feedback—we’re delighted to hear that our team made a positive impression and that you found your room comfortable and a good value for the price. We appreciate your note about the property being a bit dated and are continuing to explore updates to enhance the overall experience while maintaining affordability. Your comments mean a great deal to us, and we look forward to welcoming you back again soon. Best Regards, Super 8 North HollywoodCustomer Care Team

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• User:Franz V

  Trip type: Friends getaway

  Coming back

  25 Mar 2026

  Great experience from the moment I arrived very polite staff and breakfast came clutch Guest Experience Team, Owner at Super 8 by Wyndham North Hollywood, responded to this review Dear Franz V, thank you for your wonderful feedback—we’re delighted to hear that you had a great experience from the moment you arrived. It’s especially nice to know our team made you feel welcomed and that breakfast hit the spot when you needed it most. Your kind words truly mean a lot to us, and we look forward to welcoming you back again soon. Best Regards, Super 8 North HollywoodCustomer Care Team

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