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Surestay Hotel By Best Western Beverly Hills West La

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Surestay Hotel By Best Western Beverly Hills West La

locationBeverly Hills Area, Los Angeles - CA

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About Surestay Hotel By Best Western Beverly Hills West LaAbout Surestay Hotel By Best Western Beverly Hills West La

Location

This hotel welcomes guests in Los Angeles.

Facility

The hotel has a lift and features 33 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services include a 24-hour security service, a car hire service and an alarm call service. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. Further amenities include an ironing set and a tumble dryer. A telephone, a TV, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Bathrooms with wheelchair access can also be booked. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a gym and aerobics.

Meals

There is a restaurant on the premises. A continental breakfast guarantees a great start to the day.

Amenities at Surestay Hotel By Best Western Beverly Hills West La Amenities at Surestay Hotel By Best Western Beverly Hills West La

  • Facilities

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      Air conditioning

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      Car Park

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Lifts

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      Restaurant(s)

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

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      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

132

Very Good

94

Average

103

Poor

38

Terrible

70

Recent Reviews: 437

  • User:HzMartin

    Trip type: Business

    Not bad for first experience

    rating14 Apr 2026

    We chose this property due to proximity to the place of business and because of affordability at the time of booking. The place is quite outdated and worn out, just the same served the purpose of stay. The bed and duvet is comfortable. The breakkfast was included and fresh waffle (DIY) is a nice addition to the menu. The property has parking for guests, a grab n go (drinks, few essentials, snacks) at the reception. It would have been nice if the quantity of the amenity (shampoo and conditioner) matched the room guests. One 22ml for each (shampoo and coditioner) for two guests surely was insufficient. I opted not to ask since we were staying for two nights only. It's not a deal breaker but nice touch to anticipate guests' needs. The airconditioning is really good. Though the room was clean there was a strange smell that I could not describe but got rid off with a spray of perfume. We stayed at 112 and could hear the floor above us creaking whenever there's movement in the room. The disposable cups in the breakfast room and guest room had a strange/peculiar smell that affects the taste of the beverage (coffee or tea).

  • User:Adrian R

    Trip type: Couples

    AWESOME HOTEL!

    rating01 Apr 2026

    first time staying at sure stay hotel and the customer service is amazing, specifically Jonna and Bridgette who both provided me with great accommodations. if you’re looking for a place to stay in west LA I couldn’t recommend this place enough! Affordable, Great Location, and A1 customer service!

  • User:Allurie U

    Trip type: Friends getaway

    Spacious and Clean rooms

    rating29 Mar 2026

    My friend and I stayed for 2 nights and it was wonderful! It was pretty close to everything. The location was superb and i would recommend it to those who would like to get around Beverly Hills. There’s an Erewhon just across, and The Grove and Farmer’s Market.Upon Check in ~ Christy from the Front desk was very kind and we got a clean and spacious room. Everything else was convenient as well! Good value for the quality of room and service!Upon Check out ~ Bridgette Joy was also very kind and let us store our luggage while we had brunch.Recommend 5/5 👌🏻

  • User:FarAway21131482864

    Trip type: Friends getaway

    Great Stay

    rating29 Mar 2026

    I had a wonderful experience staying at SureStay Hotel Beverly Hills. The staff were incredibly accommodating and made sure everything went smoothly from check-in to check-out. A special thank you to Ms. Bridget Joy and Ms. Christy, who were exceptionally warm, friendly, and helpful throughout our stay—they truly made us feel welcome.The room was clean, well-maintained, and comfortable, exactly what I was looking for after a long day out. Housekeeping clearly does a great job keeping everything in order.One of the best things about this hotel is its location. It’s perfect if you don’t have a car, with easy access to The Grove, Farmers Market, Erewhon, restaurants, and public transportation. Getting around was very convenient.Overall, I highly recommend this hotel and would definitely stay here again.

  • User:Yamillet M

    Trip type: Solo travel

    Great service

    rating13 Mar 2026

    Bridgette Joy took great care of me; she was very kind and answered all my questions.It's a great place to stay.

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