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The Resort At Pelican Hill

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The Resort At Pelican Hill

locationNewport Beach, Los Angeles - CA

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About The Resort At Pelican HillAbout The Resort At Pelican Hill

Location

The hotel is located along the coastline near Newport Beach and Laguna Beach.

Facility

In addition to 128 villas/houses, guests can also choose from a selection of 332 rooms. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a cloakroom, baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning and individually adjustable heating ensure comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio, a stereo system, a CD player, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms and non-smoking rooms.

Sport

Guests can strike that perfect balance between exercise and relaxation in one of the 2 indoor and outdoor pools. The freshwater pool area, which is in part heated, also has a children's pool. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the sun terrace. Those who wish to stay active while on holiday can enjoy on-site cycling/mountain biking. For a fee, golf is also available. Sport and leisure facilities at the resort include a gym, yoga and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. Children are well looked after in the kids' club.

Meals

Dining facilities include a dining room, a breakfast room, a café, a bar and a pub. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Breakfast and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The resort also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at The Resort At Pelican Hill Amenities at The Resort At Pelican Hill

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Playground

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      Pub(s)

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Heated Pool(s)

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1463

Very Good

270

Average

165

Poor

81

Terrible

84

Recent Reviews: 2063

  • User:NorthStar09502582724

    Trip type: Family

    A MAGICAL Weekend at Pelican Hill!

    rating26 May 2026

    What a MAGICAL experience! We flew out from the East Coast to celebrate our daughter's 24th birthday with her -- she lives in L.A. We spent three glorious nights in a two bedroom North Villa, looking out over the ocean. The accommodations were impeccable -- clean, up-to-date, spacious, beautifully decorated, top of the line appliances, including a washer and dryer and a wine fridge. A short walk to the Villas Clubhouse and we were sitting outside near the pool, with the best food and beverage service one could ever imagine. Each day at breakfast they had an outdoor omelette bar, followed at lunchtime with a specialty taco bar -- skirt steak tacos one day, Australian Wagyu Steak tacos and shrimp tacos the next... My daughter took a 2 hour golf lesson at the amazing golf club. We all enjoyed the spas, the massages, the morning yoga classes. I could go on and on. The food at The Pelican Grill was to die for, and every single service worker always greeted us with a smile everywhere we went. If we needed a robe, we texted the Concierge and it arrived within literally a few minutes. Never were any of the places crowded -- in fact, on Memorial Day, I had the entire Men's Spa to myself -- started with a sauna, followed by the steam room, followed by the hot tub. Yes, the place is very pricey, but once you experience it, you understand and appreciate why. We even had our own garage at our villa. Getting there was a breeze. We flew into Orange County (John Wayne) Airport, about 20 minutes from the resort. The Concierge even helped us arrange for birthday balloons to arrive in our room before our arrival, and they left us a scrumptious fruit platter with birthday wishes written in chocolate around the platter. Pelican Hill Management Team, Innkeeper at The Resort at Pelican Hill, responded to this review Dear N.S.09502582724.Thank you for your amazing review! It’s our pleasure to create memorable stays for our guests. We are delighted to know our exceptional people made extraordinary impressions. I can’t wait to welcome you and your family back for your next visit and wish you safe travels.Kindest regards,Shannon Gilbert, Managing Director, The Resort at Pelican Hill

  • User:Brendan B

    Trip type: Family

    If you don’t know the manager they dump your stuff in the pool

    rating22 May 2026

    Came to enjoy a day at the pool with my family during my mother’s visit. We arrived early, secured seats, and placed our personal belongings on every chair while my brother and I stepped away briefly to use the restroom.When we returned, another group of women had taken our seats, physically removed our belongings and dumped them on the floor, and then claimed we had “left” which was false. We had been gone for minutes and our belongings were on every single chair.When we confronted the situation and asked them to return our seats, they refused. We escalated to the manager, Jonathan, expecting basic accountability and fairness.Jonathan made no attempt to investigate, offered no apology, and chose to side with the people who removed our property and fabricated a story rather than protect guests who were clearly wronged. Jonathan’s conduct was dismissive, gaslighting, and completely unacceptable for a property at this price point.We left the pool entirely rather than sit next to the people who took our seats while Jonathan stood by and did nothing. A day that was meant to be special for our visiting family was completely ruined by Jonathan’s failure to manage a straightforward situation with basic fairness and decency. Pelican Hill Management Team, Innkeeper at The Resort at Pelican Hill, responded to this review Dear brendanb69,Please accept my apologies for not having exceeded you and your family's expectations during your time with us. Our goal is to provide an extraordinary stay for our guests and I feel we could have done a better job at providing that Resort at Pelican Hill experience for you. Your feedback was shared with our management team to review and discuss with their departments.I do hope you offer us another opportunity to provide the world-renowned service we're known for and you deserve.Kind regards,Shannon Gilbert, Resort at Pelican Hill Managing Director

  • User:andrewT6265MH

    Trip type: Business

    Estate Luxury

    rating16 Apr 2026

    It really doesn't get any better than this. From the first moment of arrival throiugh every aspect of the stay, this place defines estate luxury. Pelican Hill Management Team, Innkeeper at The Resort at Pelican Hill, responded to this review Dear Cherished Guest,Thank you for your amazing review!It’s our pleasure to create memorable stays for our guests. I can’t wait to welcome you back for your next visit and wish you safe travels.Kindest regards,Shannon Gilbert, Managing Director, The Resort at Pelican Hill

  • User:Jake G

    Trip type: Friends getaway

    10/10: MUST STAY IN ORANGE COUNTY!

    rating09 Apr 2026

    I lived in Laguna Beach for two years & never stayed at or visited Pelican Hill. This was a HUGE mistake.Pelican Hill is one of the nicest resorts i've stayed atThe hospitality is impossible to beat. You have a whole team of people ready to assist you just to make your experience betterWe played golf, went to the Coliseum Pool, visited the spa, walked around the property & ate nice dinners on resort property.Pelican Hill is a MUST stay if you're in the Newport/Orange County area.Also special shoutout to Ethan at the front desk. He was very accommodating & gave us a nice rate to upgrade to a suite (worth it).I will absolutely be back next time i'm in California! Pelican Hill Management Team, Innkeeper at The Resort at Pelican Hill, responded to this review Dear jakegT6670HD,Thank you for your incredibly kind words!It pleases me to know that you had an exceptional experience, and our hosts made memorable moments for you.We look forward to your future visits.Kindest regards,Shannon Gilbert, Managing Director, The Resort at Pelican Hill

  • User:Toupee

    Trip type: Family

    Not Worth the Money

    rating31 Mar 2026

    Shocked this place gets such good reviews. Staying here now and disappointed. For $1.738 / night spend your money elsewhere - the Ritz Laguna Niguel would have been cheaper and Montage only $200 more per night. When the paying these rates expect much better. Grounds are gorgeous but rooms are dated. Feels like grandma’s house - dark lighting and drab. Clearly hasn’t been updated since original build almost 20 years ago now. Tile floors and granite out of the 90s (must have bought at discount when developed). For this price, that’s crazy. On plus side, rooms are large. Just ugly. I get this is Tuscan countryside style - but you can do that still with a much needed refresh that doesn’t make you feel like stepping back to 2005. Also disappointing we got an “ocean view” room (338) with smallest glimpse of the ocean. Technically ocean view but not by much and again for that price - not worth it. And the service was bad. Ordered a drink at pool this afternoon and never came. Pool wasn’t that busy so no excuse. We finally left to hit the beach after an hour with no drink. After being gone all day, just got back to room at 5:30 and still no maid service. Lastly - the gym may be the saddest part of this place. In a basement with old carpet floors. Have seen better gyms at a Courtyard. For a supposed 5 star resort downright embarrassing. Place has a lot of potential - just save your money until they redo it and turn it into a St Regis in a few years. Wouldn’t think about staying here again until they freshen it up. Pelican Hill Management Team, Innkeeper at The Resort at Pelican Hill, responded to this review Dear Toupee,I received your comments regarding your stay and wanted to thank you for the feedback. It is always important to hear back from our guests.Please accept my apologies for not having exceeded all of your expectations during your time with us.I am pleased to know you enjoyed the greenery and grounds. And I'm excited to share we have started the plans to make some updates and changes to our decor.We hope you offer us another opportunity to provide the world-renowned service we're known for, and you deserve.Kindest regards,Shannon Gilbert, Managing Director, The Resort at Pelican Hill

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