The Westin Pasadena

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The Westin Pasadena

Name: The Westin Pasadena
Address: 191 N Los Robles Ave, Los Angeles - CA, united-states
Telephone: 0204 505 9777
Rating: 3.9

los angeles ca, united states

About The Westin Pasadena

location

This hotel welcomes guests in Pasadena.

facility

The hotel has a lift and features 350 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. A balcony or terrace is a standard feature of some rooms. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a games console, an alarm clock and WiFi are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The outdoor pool complex provides invigorating refreshment. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a spa, a sauna, massage treatments and hydrotherapy treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. The hotel also offers snacks.

Amenities at The Westin Pasadena

Facilities (16)

Air conditioningLobbyShopsConference RoomInternet accessRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifiEV Charging Station

Beauty and Spa (2)

MassageSpa

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (2)

Outdoor FurnitureReception

Family and Kids (1)

Childcare service

General Services (4)

ConciergeLuggage storageMultilingual StaffWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (9)

ShowerBathtubHairdryerFridgeTVBathrobesFireplaceRoom serviceToiletries

Security (1)

Security Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (5)

Outdoor Pool(s)Swimming PoolSaunaGymEvents

Location

Pasadena / San Gabriel Valley, Los Angeles - CA, United States

191 N Los Robles Ave

Check-in from 3:00 PM · Check-out by 12:00 PM

Pasadena / San Gabriel Valley, Los Angeles - CA, United States

191 N Los Robles Ave

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.9

Good

1763 reviews

Value
Rooms
Cleanliness
Service

Excellent702
Very Good589
Average224
Poor132
Terrible116

Recent Reviews: 1763

User: Eric D
Trip type: Business
Upcharge City
The rates are low because the pool is closed. They make up their profit with fees: $9 bottles of water in the room, a $29 burger delivered to the room ended up costing $60 after fees costs and tip. This did not include a drink. Parking is $30/day. If you’re traveling for work, or any other reason, go elsewhere. General Manager, General Manager at The Westin Pasadena, responded to this review… The rates are low because the pool is closed. They make up their profit with fees: $9 bottles of water in the room, a $29 burger delivered to the room ended up costing $60 after fees costs and tip. This did not include a drink. Parking is $30/day. If you’re tr…
User: Road67639626803
Trip type: Family
Customer Service Moved the Rating from 3 to 4.
While my stay wasn't as good as it could have been, the follow-up from Vilinkumar Bhakta, the front office manager, upped the rating from 3 to 4 stars. There were several and specific issues that I brought to his attention, which I summarized: "I recommended the room or floor needed a wholesale refresh as it just felt...tired". Turns out it was one of the older rooms and I was assured it wasn't re… While my stay wasn't as good as it could have been, the follow-up from Vilinkumar Bhakta, the front office manager, upped the rating from 3 to 4 stars. There were several and specific issues that I brought to his attention, which I summarized: "I recommended t…
User: Roving25695276947
Trip type: Business
luxury feel for an affordable rate
The highlight of the Westin Pasadena is the exceptionally comfortable beds. Ultimate level of coziness! The second wonderful feature is location--convenience is all there with walkable cafes and shopping. It's luxurious-feeling for the price. Everything was very clean, and the staff was helpful and friendly. One last note on the rooms: love the waterfall showerhead. General Manager, General Man… The highlight of the Westin Pasadena is the exceptionally comfortable beds. Ultimate level of coziness! The second wonderful feature is location--convenience is all there with walkable cafes and shopping. It's luxurious-feeling for the price. Everything was ve…
User: Barbara B
Trip type: Friends getaway
Pasadena place
The property is very lovely and is in a good location. One can walk to restaurants and nice shops within 10-15 minutes. The property has been renovated and is currently undergoing a pool renovation. We ate in the restaurant for breakfast and the service was speedy and the good was good. It's a good place to stay when in Pasadena. General Manager, General Manager at The Westin Pasadena, responde… The property is very lovely and is in a good location. One can walk to restaurants and nice shops within 10-15 minutes. The property has been renovated and is currently undergoing a pool renovation. We ate in the restaurant for breakfast and the service was sp…
User: Dorina M
Trip type: Couples
Not very satisfactory
We reserved Westin Pasadina through Expedia. I like eating breakfast at the hotel so I do not have to worry and think of other options and can start my day right away. So I specifically looked for the hotels with breakfast included. I know I can always find something to eat and move on with my day. On the booking page ( I had a picture to show the hotel) it clearly stated breakfast included. They… We reserved Westin Pasadina through Expedia. I like eating breakfast at the hotel so I do not have to worry and think of other options and can start my day right away. So I specifically looked for the hotels with breakfast included. I know I can always find so…

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