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Quality Inn

locationDowntown, Memphis - TN

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About  Quality InnAbout Quality Inn

Location

This hotel is located right in the heart of Memphis.

Facility

The hotel has a lift and features 70 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a safe, a cash machine and a drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (no extra charge). Further services and facilities include a 24-hour security service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A fax machine is on hand for guests' business and communication needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Children's beds can be requested for younger guests. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. Further amenities include a washing machine, an ironing set, a trouser press and a tumble dryer. A telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including golf, a gym, bowling, aerobics, a spa, a sauna and massage treatments.

Meals

A continental breakfast buffet guarantees a great start to the day.

 Amenities at Quality Inn Amenities at Quality Inn

  • Facilities

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      Air conditioning

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      Car Park

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

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      Bowling

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

67

Very Good

56

Average

25

Poor

19

Terrible

44

Recent Reviews: 211

  • User:621gitag

    Trip type: Couples

    WORST HOTEL I’VE EVER STAYED IN!

    rating03 Oct 2025

    Worst hotel I’ve ever stayed in. The place is falling apart. We were told there’s no maintenance staff for the hotel. Lobby, stairwell and corridors are absolutely filthy. We had to change 4 rooms before settling down Room1 : reeking of smokeRoom 2: reeking of mould, wet fog and dampnessRoom 3: fridge door didn’t close due to over built up of ice in the freezer Room 4: The one we stayed in - mouldy shower, only 1 towel and face cloth, no kleenex, 1/2 roll of toilet paperHotel boasts of continental breakfast- there was no breakfast, except for watery decaf coffee NEVER STAY HERE OR OTHER QUALITY INN CHAIN HOTELS
  • User:Emmanuel A

    Trip type: Solo travel

    Worst place I've ever stayed

    rating20 Sept 2025

    Without a doubt the worst place I've ever stayed. The room was dirty, had no towels, no TV remote. The toilet handle was disconnected, so couldn't flush the toilet. People were screaming, fighting, and banging on doors (including mine) all night long. It was the most shocking accommodation I've ever experienced in my life.
  • User:gingerky

    Trip type: Couples

    Better eat elsewhere for bfast, warm is good in the winter

    rating17 Aug 2025

    The good news- newer carpet and paint in 2nd floor hall. Room w king bed was large. Unfortunately, the ac was weak throughout ( hall thermostat set on 72-but registered 81) We went down to bfast 30 mins before close. There was 1 piece of white bread, 2 kinds of cold cereal,& broken waffle dispenser. I spoke to front desk and she explained the paper bowl was to dip out of to get batter. ( very hygienic 🤮). The lobby and eating area need cleaning and decorating- although the red reindeer were…smtg.
  • User:Jet61756545254

    Trip type: Family

    Horrible Experience, but NEVER again!

    rating21 Mar 2025

    When we walked into this hotel, I immediately knew I had made a huge mistake. The first question I asked, "Is the pool open?" The worker said, "No, it's under maintenance." We went into the room and it wasn't appealing at all!! It looked unkempt and had an odor. I felt if the owners didn't put much effort into updates and cleanliness, they wouldn't place too much stock into clean sheets and the proper handling and serving of foods. Hence, we decided not to eat the continental breakfast and removed all bed covers (including the stained mattress covers) to wash for the next few nights. We brought the bedding down and requested instructions to use the laundry room. This room was also under maintenance, so we only had three options: to put the bedding back on the mattresses, go to the nearest laundromat, or ask for two clean sets. The representative gave us the sets, but said they had no more comforters; so we used the flat sheet to cover up. We also asked for more toilet tissue because the roll was almost gone. Mind you, we had just arrived, hence, we hadn't touched the tissue. The representative searched in other rooms and presented two used rolls. 😔Our room had no iron, so the representative searched another room and brought an iron. The next morning around 8:40 AM, we were headed out and was making coffee. We noticed the chairs were flipped upside down and stored on the tables & no breakfast (except cereal and milk) was avaliable...breakfast closed at 9:00 AM. Someone from the desk came over and offered two packets of microwavable mini sausage and biscuits. Wow!! I continued to shake my head and ask myself what have I gotten us into???? Our last night was horrible. The neighbors were loud. They argued, screamed, and fought all night and all morning. They were running down the hallway and slamming doors!NEVER AGAIN!!!!!!!!! I've come to the conclusion that hotels are not as they used to be😫
  • User:Ryan M

    Trip type: Friends getaway

    Great Stay I will Definitely Return

    rating05 Nov 2024

    This is my second time staying at this hotel. I was in town for a conference with one of my co-workers. It was comfortable, the bed was soft and the staff was really nice. The room was really clean. There was security on staff so I felt safe. I would definitely stay here again.

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