Hilton Memphis

Name: Hilton Memphis
Address: 939 Ridge Lake Boulevard, Memphis - TN, united-states
Telephone: +44-204-505-9777
Rating: 3.6

East Memphis, Memphis - TN, United States

Share this Deal share

About Hilton Memphis

location

This hotel is located just a few miles from the upscale shops, cinemas and restaurants on Poplar Avenue. Downtown Memphis is just a 20-minute drive and the airport is just 15 minutes away.

facility

405 non-smoking rooms are located on 27 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, a transfer service, room service (for a fee), a laundry service, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine and projector is available.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. Family rooms are available for parents with children.

sport

Guests can enjoy a refreshing swim in the outdoor pool area. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, tennis and horse riding are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, bowling, callisthenics and aerobics. A spa and a sauna are available in the wellness area. Activity coordinators organise an entertainment programme for adults and children.

meals

Various dining options are available, including a dining room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hilton Memphis

Facilities
- -
  Air conditioning
- -
  Lobby
- -
  Shops
- -
  Conference Room
- -
  Internet access
- -
  Room Service
- -
  Laundry Service
- -
  Pets
- -
  Elevator/ Lift
- -
  Laundry
- -
  Newspaper
- -
  Parking
- -
  Smoking rooms
- -
  Wifi
- -
  EV Charging Station
Beauty and Spa
- -
  Spa
Building Information
- -
  Garden (m²)
Business Center and Conferences
- -
  Business Center
Common Area
- -
  Picnic area
- -
  Reception
General Services
- -
  Concierge
- -
  Luggage storage
- -
  Multilingual Staff
- -
  Pool/ Beach towels
- -
  Wheelchair
Hotel Type
- -
  Family-friendly Hotel
Hygiene
- -
  Contactless check-in/-out
- -
  Protective equipment for employees
- -
  Protective equipment for guests
- -
  Gym/ Fitness centre
- -
  First-aid services
Meals
- -
  Breakfast Buffet
- -
  Breakfast Served
- -
  Special Diet
- -
  Continental Breakfast
- -
  Bar
- -
  Cafe
- -
  Restaurant
Object Information
- -
  Fax
Outdoor Activities and Sports
- -
  Outdoor sports
Payment
- -
  ATM
Room Facilities
- -
  Shower
- -
  Bathtub
- -
  Hairdryer
- -
  TV
- -
  Fireplace
- -
  Room service
- -
  Toiletries
Security
- -
  Fire extinguishers
- -
  Security Guard
Shopping
- -
  Souvenir shop
Sport/Entertainment
- -
  Outdoor Pool(s)
- -
  Swimming Pool
- -
  Gym
- -
  Events
Transfers
- -
  Airport Transfers

Location

Around this property:

Airport

18000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

644

Very Good

410

Average

285

Poor

215

Terrible

191

Recent Reviews: 1745

User:Allison P
Trip type: Couples
Would not stay or recommend!
21 Sept 2026
Okay. You could tell they "tried" to remodel, but we would have stayed downtown if we knew the condition of the place. Room smelled like body oder, toilet kept running, make up mirror coming out of wall. Just felt dirty and definitely a little rough. They did try, safety and overall stay is a 3. Customer service is 4.5stars ?? Hey, they just work there. Very kind front desk!
User:Brenda Hunter A... W
Trip type: Solo travel
Kim Wheeler with above and beyond to help me!
31 Aug 2026
I had an amazing experience at the Hilton Memphis Hotel the Front Office Manager Kim Wheeler assisted me when I checked in as well as when I checked out the thing that most impressed me about Miss Wheeler was on the first night that I stayed. I found myself very hungry at 10:15 PM once I got downstairs to the concession area where I thought I would be able to buy some snacks they were closed. They had closed 15 minutes previous to my coming downstairs when I started talking with Kim about what was going on. I had no idea she would go to the back and retrieve all kinds of snacks for me and place them inside of a Hilton bag. I was so impressed not only was that thoughtful but it really helped with the hunger pains. I was feeling thank you Hilton Memphis. This was an unexpected blessing. I will definitely return to Memphis again soon and I will look forward to coming back to Hilton in Memphis.
User:Aaron B
Trip type: Business
Run down, loud and dirty. Avoid.
22 Aug 2026
I usually have very good luck on business trips booking Hilton properties, but regretted this one.Coworker’s room was hot, mine was 59 degrees most mornings (seems whatever you set the thermostat to you get whatever). Luckily I was the one with hot water, but the water pressure was very poor.Location isn’t that bad right off Poplar (though be prepared, but even with security roaming the parking lot, really not a place you would feel comfortable with being alone at night.After a rain storm last night, the carpets in the 27th floor were sloshing with water. Probably an indication of a leak in the ceiling which was about as concerning as the crack at the bottom one of the window panes.Wallpaper pealing, fire sprinkler just placed into a messy hole in the ceiling, filthy vents that appear to have not been cleaned in ages. Lobby certainly had potential, but the tables had broken and defective outlets, some of the tables appeared almost water damaged (seems to be a trend).The final night the lobby and throughout the entire hotel went from loud to feeling a bit unsafe. Large group seemed to have wrapped their even drunk and wandered around yelling at each other. Twice there was swearing and threatening each other. Probably could use security inside the hotel as well, especially without much if any staff around. I didn’t have much staff interaction, If this was maybe an $80-$90 stay you could overlook a lot of this, but at $180-$200 a night, would have been better taking my corporate card and Diamond Status elsewhere. Actually feel bad for booking this hotel recently for a couple of my direct reports on previous trips.
User:Luckyjammin
Trip type: Business
Solid hotel - some areas would benefit from an update
05 Aug 2026
Hotel is quite an old design now but the staff were great. The lobby area is spacious and open and we found quite a lot of people choose this area to work in. The WiFi in the property was initially not working correctly but was fixed mid stay. Pool and gym were ok. The food from the coffee/snack area was actually really good. Special thanks to Ms Pat in the restaurant who seemed to know everyone by name. TV system allowed us to cast our own content which was excellent
User:thesnops
Trip type: Family
Good hotel.
03 Aug 2026
Hotel staff really lovely, kind and helpful. Ladies in the little cafe again so welcoming. We ordered croissants and tea for our first morning but were given a toasted brioche burger bun. We ate it but I did mention it the next day and the lady said that’s all they have at this particular Starbucks. Room quite nice, very clean. Bathroom tiny and definitely needed a bit of updating. AC unit in there so noisy but you could close the door. Staff were so great really. Would stay here again but in a different room with hopefully a better bathroom.