Homewood Suites By Hilton Memphis-Germantown

Recent Reviews: 718

• User:Desiree R

  Trip type: Family

  Housekeeping Done Right! Thank You, Miranda!

  04 Jun 2026

  We’ve been staying at this hotel long-term for almost a month now, and overall our experience has been very pleasant. The front desk staff has been consistently friendly, knowledgeable, accommodating, and easy to work with. Every interaction has been positive, and they truly help make extended stays more comfortable.I especially want to recognize Miranda from housekeeping. She is hands down one of the best team members we’ve encountered during our stay. Miranda is incredibly thorough, friendly, and takes great pride in her work. Every time she cleans our room, it is spotless from top to bottom. She doesn’t cut corners, overlook details, or rush through the job. Her consistency and attention to detail are exceptional, and it shows in the quality of her work.As guests staying for an extended period, we’ve interacted with multiple housekeeping staff members, and Miranda’s level of care and professionalism truly stands out. She sets a high standard for what excellent housekeeping should look like. We greatly appreciate her hard work and hope she receives the recognition she deserves. She has made a significant difference in our stay.

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• User:RealEstateAdvocate

  Trip type: Family

  Excellent stay for a sports weekend clean, comfortable, and convenient!

  02 May 2026

  My wife, our youngest son, and I stayed here this past weekend (May 2nd 3rd) while in town for the NXTPRO Puma tournament. Our middle son was competing with J.A.G. Elite, and while he stayed with his teammates, this hotel served as the perfect "home base" for the rest of the family.​The hotel was impressively clean and the rooms were very comfortable. We found the breakfast to be sufficient and a great way to fuel up before heading to the games. One of the best parts of this location is the proximity to everything you need there are plenty of gas stations and retail options nearby, and it is very close to several restaurants, specifically Perkins, which was very convenient for us.​We did have a good laugh when we arrived; one of the reasons we booked this specific location was the basketball court shown by the pool. While the half court is definitely there, it currently doesn't have a basketball goal! Despite the missing hoop, the stay was still a 5 out of 5 for us. The service was great, and the location can't be beaten for families traveling for sports. We would definitely stay here again! Vasu Kohli, Owner at Homewood Suites by Hilton Memphis-Germantown, responded to this review Thank you so much for your wonderful and detailed review! We’re thrilled to hear our hotel served as the perfect home base for your family during the NXTPRO Puma tournament weekend. It’s great to know you enjoyed the clean, comfortable rooms, convenient location, and breakfast before heading out to the games. We also appreciated the laugh about the basketball court, we’re glad it didn’t take away from your overall experience! Thank you for your kind words about our service and location. We truly appreciate your recommendation and look forward to welcoming your family back for future tournaments and visits!

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• User:Marc A

  Trip type: Couples

  Great stay and exceptional breakfasts

  02 Apr 2026

  We loved how spacious our room was. It seemed new and wad well-kept. My wife loved the smell of the Crabtree and Evelyn hand soap. We especially loved breakfasts! The meals weren’t like the usual hot breakfast fare at hotels. The woman who prepares the meals should have her own restaurant! There was a different type of scrambled eggs each day, carnitas meat and the ability to make tacos—my wife loved the pork and the pickled red onions. There were red and green salsas and more, and oaxaca cheese. Today also included potato pancakes—like silver dollar sized so you could also enjoy orher menu items. There were also cups of overnight oats with oatmilk and chia pudding. It was SO good! Everyone was so friendly. Vasu Kohli, Owner at Homewood Suites by Hilton Memphis-Germantown, responded to this review Thank you so much for your incredible review! We’re thrilled to hear you loved the spacious, well-kept room and those special touches like the Crabtree & Evelyn amenities. It’s especially wonderful to know our breakfast made such a memorable impression, your kind words about the variety and quality will mean so much to our culinary team. We’ll be sure to pass along your compliments! We truly appreciate your feedback and look forward to welcoming you both back for another amazing stay.

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• User:Tracy C

  Trip type: Couples

  Best place to stay and be safe!

  07 Feb 2026

  I was super surprised when we got to this hotel. The hallways are more narrowthan hotels we usually stay at but once inside the room i was pleasantly surprised! The room was like an apartment, with a separate living area/kitchen the down the hallway is the bathroom with the a central sink area and a room with the toilet and tub/shower. It was very clean and I have zero complaints, which is rare for me!! I could definitely stay here for a week(S!) at a time! Ive never said that about a hotel before. Also, instead of the air/heat blowing right on the person next to the window, it’s like a normal house with central air where it blows out vents an isn’t loud at all! Housekeeping does fabulous job and every employee at the desk was super polite and professional! I’d stay here again anytime. Also in the safest part of Memphis that I’ve ever been and I grew up right outside Memphis in Arkansas till I grad high school. Do yourself a favor and checkout this place.Also, if you’re in the mood for authentic local bbq, there is a place “nearby” that gives you the full Memphis bbq experience from the food to the building. It’s called the Germantown Commissary! Vasu Kohli, Owner at Homewood Suites by Hilton Memphis-Germantown, responded to this review Thank you so much for this incredible review! We’re thrilled to hear you were pleasantly surprised by the spacious apartment-style layout and enjoyed the comfort, cleanliness, and quiet central air system. It’s wonderful to know our housekeeping and front desk teams made such a positive impression your kind words will mean a lot to them. We’re especially honored by your comments about feeling safe and comfortable, particularly with your local connection to the area. We truly appreciate your recommendation and look forward to welcoming you back anytime!

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• User:Tim S

  Trip type: Business

  Awesome location

  03 Nov 2025

  Brittani was my receptionist & she was very helpful & beyond pleasant. Quick to get us to our room. The property is clean and definitely feels while taking care of and safe. Vasu Kohli, Owner at Homewood Suites by Hilton Memphis-Germantown, responded to this review Thank you so much for sharing your experience! We’re thrilled to hear you enjoyed our convenient location and that Brittani made such a positive impression during your check-in. We’ll be sure to recognize her for her wonderful hospitality. It’s great to know you felt comfortable, safe, and well taken care of during your stay. We look forward to welcoming you back again soon!

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