Dua Miami, Autograph Collection

Recent Reviews: 685

• User:Kiltboys

  Trip type: Couples

  Great Choice in Brickell!

  08 May 2026

  I’ve stayed here twice, and it’s a solid choice! We had a great room both times, and loved having breakfast outside on their awesome patio after a long cold Canadian winter. There were some tech issues with the Bonvoy app the first trip, but all was quickly resolved. We call our second trip a “Dua-0ver”😇.The pool area is amazing. Great views, you can choose sunshine or shade and there’s an abundance of loungers and towels available. Staff couldn’t do enough for us and it was easy to summon ride share cars once they found the correct entrance (there are two). AOur favourite Miami restaurant is a 5 minute walk away, as is a very high end shopping mall.We will be back in a heartbeat! Definitely stay here. General Manager, Guest Services / Front Office at Dua Miami, Autograph Collection, responded to this review Thank you for sharing such a thoughtful review, Kiltboys. It is wonderful to know you returned for a “Dua-0ver” and enjoyed your guest room and breakfast outdoors after your Canadian winter. We are also grateful you mentioned our patio and pool area, as well as the convenience the location offers.We appreciate your patience during the Bonvoy app hiccup and are glad our team members were able to resolve things quickly. Hearing that you felt so well cared for means so much to us. Returning guests like you are truly the heart of Dua Miami.We cannot wait to welcome you back for your next visit!

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• User:TravelingOYEster

  Trip type: Solo travel

  Overall Good!

  26 Apr 2026

  Pretty good! Just some random things to mention. 1st - take help from a bellhop! My room was down a hallway, then another hallway and another… like a maze! And the rug was thick so it was hard to roll your suitcase. Just say yes when someone offers you help! 2nd - my view was a construction site. Thankfully nothing happened while I was there so no complaints from me but I can see that being a tad annoying / loud. I did sleep like a rock! 3rd - the hotel texts to check in to make sure all is ok (which I always think is nice). NOT at 11:06pm when I am dead asleep. I mentioned to the front desk. Reaction was laughter followers by an apology and free breakfast (I think - unless I get charged at a later date). 4th - staff was sooooo nice! Especially the woman who was on day 3 of the job! 5th - pool was fantastic! However there was no one to help with towels so I just took myself.6th - room service was delicious! However it wasn’t in a silver platter (like the old school days) - it was delivered like Uber style and there was 1 tiny napkin. More napkins or even a real napkin would be nice (had to use a towel as a napkin) - whoops.7th - spa was less than ideal - I’ll do a different review on that one, but I was extremely disappointed. Overall? I would come back here - but my expectations would be met knowing a few of these minor quirks. General Manager, Guest Services / Front Office at Dua Miami, Autograph Collection, responded to this review Thank you for giving us such a detailed and thoughtful review, TravelingOYEster. It is wonderful to hear that you enjoyed your time at Dua Miami and that you would return in the future, even with a few quirks along the way. We appreciate your suggestions, especially about bellhop assistance and the room service presentation, as well as your understanding regarding your room's view during nearby construction.We are glad our team was able to leave a positive impression and that you found the pool and your guest room both enjoyable. The feedback regarding the late-night text and your spa experience will be shared with our Guest Relations and spa teams so we can review how we communicate and enhance these aspects. TravelingOYEster, your insights help us understand what made your stay enjoyable and where we can fine-tune the experience.Thank you again for choosing Dua Miami. We would love the opportunity to welcome you back next time you visit Miami!

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• User:Rick R

  Trip type: Couples

  It’s fine but nothing special

  11 Jan 2026

  Dua is a great location. The hotel is connected to a residential tower and share some amenities. They are planning a significant and needed renovation during 2026. The rooms are comfortable but very dated. All of our staff interactions were excellent. There is extensive construction in the area and Brickell is vibrant/loud. General Manager, Guest Services / Front Office at Dua Miami, Autograph Collection, responded to this review Thank you for sharing your feedback, Rick. We’re pleased to know you enjoyed our location and found our team members helpful during your stay. We appreciate your comments about the accommodations and your observations about the neighborhood, as this helps us continue to improve. Your thoughts mean a lot to us as we look ahead to future enhancements.

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• User:TrueB267

  Trip type: Family

  The staff were warm, friendly and obliging

  09 Jan 2026

  It’s our first experience at a Dua and it was memorable.There were some oddities in some of the room designs but we were advised that the hotel will be refurbished in 2026. It was our longest stay in a hotel (12 days) and because of this, we felt like the staff were family. Kelvin use to be the manager at the Cadillac hotel on South beach and he was brought to the Dua. We both remembered each other but his memory was quicker than mine 😊.Rooms were a bit small and there were other issues with the design, such as only one bath towel rack, electrical plugs in the floor which I had to plug in each night to charge my phone etc. Electrical outlets and locations were not what we were use to. Lastly, the front desk staff were so warm and friendly that it was very hard for us to leave. Our first experience was with Emilie who checked us in. She was smily, exuberant and happy to make us comfortable. The next morning, we were introduced to Markel, with whom we would joke. Unfortunately, he wasn’t there when we checked out. He’s a wonderful gentleman. The other front desk staff were exceptional also, Cristina, Geraldine and Thalia. Such nice people. Ask Cristina to show you pictures of her dog dressed up to go to a wedding 😊. Very cute. We had breakfast outside (in December) which was wonderful. Maria, who was very sweet, took care of us. We would definitely return again. General Manager, Guest Services / Front Office at Dua Miami, Autograph Collection, responded to this review Thank you for sharing such thoughtful feedback about your stay at Dua Miami. We’re delighted that our team left such a lasting impression and that your first experience with us was so memorable. It was wonderful to hear special mentions for so many of our team members—Kelvin, Emilie, Markel, Cristina, Geraldine, Thalia, and Maria will all be thrilled to know they helped make your extended visit feel like home. Your comments about the room design are much appreciated and will be kept in mind as we look toward future improvements. We’d love to welcome you back again soon!

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• User:Don G

  Trip type: Couples

  Solid choice for Bonvoy in Brickell.

  30 Nov 2025

  Solid choice especially if you’re Bonvoy. Super close to tons of restaurants and bars in Brickell, close to the City Center mall, maybe 20min from MIA. Rooms are fine. Certainly clean, not especially fancy, feels maybe slightly dated. But the AC works and they get the job done. Bit of street noise on weekends but nothing crazy. Bathroom layout was spacious, water pressure and temp were great. Restaurant and pool bar AMAZING. Fantastic service - totally five star. Really good, solid, comforting food. Staff was amazingly friendly - the manager, Angel, clearly sets the tone- super professional and would come again mainly because of the restaurant team. General Manager, Guest Services / Front Office at Dua Miami, Autograph Collection, responded to this review Don, thank you for sharing your detailed feedback. We're glad you enjoyed our location in Brickell and appreciated the service from our restaurant and pool bar team—it's wonderful to hear they made such a positive impression. Your comments about the room and overall experience will be taken into consideration as we continue to enhance our guests' visits. We’d be delighted to welcome you back to Dua Miami for another stay.

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