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Hilton Garden Inn Miami Airport West

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Hilton Garden Inn Miami Airport West

locationMiami International Airport, Miami Area - FL

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About Hilton Garden Inn Miami Airport WestAbout Hilton Garden Inn Miami Airport West

Location

The hotel is minutes away from major corporations and attractions including the Port of Miami, South Beach, Downtown Miami, Coral Gables, Blue Lagoon Drive and many Doral Business Parks. The bus stop is on the hotel's doorstep, while the Amtrak and Greyhound stations are some 3 km away. The hotel is located 6.5 km west of the Miami International Airport and approximately 32 km from Fort Lauderdale-Hollywood International Airport.

Facility

The hotel welcomes guests in a 7-storey building with a lift and 189 rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service (no extra charge) to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. Sun loungers and parasols on the terrace invite guests to relax and unwind. The hot tub in the pool area promises pure relaxation. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, basketball and golf. With water skiing, windsurfing, jet skiing, sailing and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. A wellness area with a spa is available at the hotel.

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A generous breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hilton Garden Inn Miami Airport West Amenities at Hilton Garden Inn Miami Airport West

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Aerobics

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      Basketball

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      Diving

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      Golf

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      Gym

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      Jacuzzi

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sun loungers

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      Windsurfing

LocationLocation

Map preview

Around this property:

Public Transport

90 m

City Centre

100 m

Golf Course

1.8 km

Bus Station

3 km

Train Station

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

701

Very Good

640

Average

227

Poor

96

Terrible

109

Recent Reviews: 1773

  • User:meshao

    Trip type: Couples

    Do not book unless you’re ok waiting 2hrs for shuttle,are not sensitive to perfume strong scented cleaner smell in rooms

    rating01 May 2026

    I booked this hotel, it said it had an airport shuttle. I called the hotel when arrived at pick up and asked for shuttle pick up, they said the shuttle is only every 30 min which is not stated when booking. I waited and waited! Called multiple times and kept being told shuttle is on way! After over an Hour a shuttle pulls up as pulling up someone from hotel called asking if shuttle has come I responded it’s here now thinking yay finally we r going to hotel! The driver gets out and tells us he isn’t going to take us to the hotel and says he only has 3 seats left we say well there’s only 2 of us! He said ya well I have other people to pick up so you have to wait! I said it’s been over an hr of waiting! He continues to say he only has 3 seats and is refusing to take us and says to get another shuttle it will be 30 min about didn’t care was rude and walked away and left us! The people around us waiting for other pic up where in shock as much as us and said what and why that was rude and we all said we had never had any shuttle service rufuse to pick up guests before and he said he has room! I didn’t know shuttle services pick and choose who they pick up and when isn’t it first come first service we have room pick up!?!? So Waited and called again and again and We finally got picked up by a different shuttle this was a older guy white hair he was nice but did stack luggage as it has to go in back of van, it was all scratched scuffed up which I was not happy about but at least he picked us up seemed to be nice guy! It would’ve been nice if they cared more for your luggage and didn’t pile it on top of others and damage it! I didn’t get his name but when he picked up others they said the same guy before who’s name is Jose refused to pick them up as well and his bus was completely empty they said! From first call to hotel asking about shuttle to when we got to the hotel took 2 hrs!!! I am kinda glad we didn’t get the first driver as he pulls a small trailer and I bet luggage really gets damaged in there falling and flopping around! Very frustrating! When checking in they made excuses she did apologize and when we came back to get dinner we said we r not blaming you but this is not ok and you need to know so u can report it as well! The girl was very apologetic and said she would report him! Check in was easy fast! Room was ok but the use so much scented cleaner I had a major headache and felt ill so if your sensitive to chemicals and scent i would not stay here! I wish I had seen this in reviews cause I would have picked a different hotel! Please stop using chemical scented over perfumed cleaning products Hilton!! Also windows do not open ugh! I cracked the ac/air and kept bathroom fan running constantly! I would never stay here again due to the shuttle service and the strong scented rooms! If the hotel changed shuttle service drivers got drivers who pick up don’t stack luggage picked up with in the 30min they say and stopped using perfume cleaners I would prob recommend the hotel! The restaurant is cute and lobby is clean! We did to go order which was very fast the waiter was nice and the open area u can see in kitchen looked very very clean!! The chef you can see making the food looked very clean and cared about his kitchen and food making! Also we opted to uber for inconvenience and wait and hotel and Jose said the will not reimburse you for it even though it’s there mess up of no pick up! I would suggest getting a uber if you do stay here and if use shuttle leave complaint if you experience bad service so Hilton can fix these issues! Desk told us the drivers are third party drivers well Hilton you need to find new buses drivers and car about your customers and their luggage!

  • User:waitey56

    Trip type: Couples

    Comfortable clean stay and friendly staff

    rating28 Mar 2026

    We few in from the uk on Saturday 21st of March 2026 to do a cruise. Then after the cruise we are coming back to this hotel to stay a night before we fly back to the uk. This hotel was very nice and clean and well presented when we arrived. The pictures on trip advisor do not represent the hotel really it’s a lot more up to date. We got the free airport shuttle to the hotel. Very good service would say is we waited longer for the shuttle than getting through airport security and baggage claim. When we arrived at the front desk the gentleman who was on the desk was friendly and polite. We arrived at the home at 4pm and our room was not quite ready but after a 5 minute waite we were good to go. There was only one working lift which was a pain as there was a lot of people. Our room was clean and tidy and nice. We didn’t eat at the hotel we got a uber and went to a American favourite olive garden. We checked out early Sunday morning to get our uber to the port of Miami as we were told before we arrived the port of Miami was a crazy place to get to. Shop was very good had a good selection of drinks and snacks we got a couple before we left, So I will report back on my second stay after Sunday 29th March. And will add pictures if I remember.

  • User:Deborah J

    Trip type: Family

    this is not a good hotel in Miami

    rating26 Feb 2026

    This hotel was not up to par. Staff was very rude. Breakfast was $17 and included an 18% tip......Why should I tip a waitress who serves 3 out of 4 people and never comes back with the 4th meal? I went to her and said are you going to serve me and she said did you not get your meal? Really you want an 18% tip? The lobby and restaurant were very cold...no heat apparently. I would not recommend this hotel. Maria C, at Hilton Garden Inn Miami Airport West, responded to this review Thank you for your feedback, and I’m very sorry this was your experience.I’d like to better understand what made you feel our staff was rude, as that is not how we want any guest to feel. I also sincerely apologize for the breakfast service you received, that is not acceptable.We truly appreciate you bringing this to our attention and will address it with our team.

  • User:PLML

    Trip type: Family

    Great location & friendly crew make ure stay comfy,

    rating20 Feb 2026

    Staff were friendly & helpful - check in & out was efficient, despite the busy period (food & wine festival). Great location, easy access to the beach.Even though the rooms were a little small, overall still comfy & the friendly crew made the overall stay pleasant. Maria C, at Hilton Garden Inn Miami Airport West, responded to this review Thank you so much for your kind words!We’re glad to hear our team made a positive impression and that you enjoyed the location and your overall stay. especially during such a busy time. We truly appreciate you choosing us and hope to welcome you back again soon!

  • User:Lancaster976

    Trip type: Family

    Disappointed

    rating14 Jan 2026

    My family and friends stayed at this hotel for one night to leave for a cruise. We all stayed November 29th to the 30th. My grandson had on a red head wrap. The hotel charged me a $150.00 because the housekeeper said two pillowcases had red stains. I have never in my life had a situation like this. I know for a fact it does not cost $150.00 for two pillowcases. I called the hotel multiple times regarding this charge. They kept telling me the GM would call me back, never returned not one call. At this point I will reach out to Hilton Corporate Headquarters in hopes of getting this matter resolved. HGI Management, at Hilton Garden Inn Miami Airport West, responded to this review Thank you for bringing this to our attention, and I’m truly sorry for the frustration this situation has caused.After reviewing the room, there were multiple items found with red staining, not just the pillowcases, which is why the charge was applied. That said, I completely understand your concern and how this may have come as a surprise.I also sincerely apologize that your calls were not returned that is not acceptable and will be addressed internally.

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